Northside Rentals is a car rental service based in Perth, Australia, offering a diverse range of vehicles for hire starting from $25 per day. The company caters to various customer needs, including individual travelers, families, and businesses requiring transportation solutions for short-term and long-term rentals. Their fleet includes small to medium cars, 4WDs, SUVs, utes, trucks, and vans, making it suitable for personal use, group travel, and commercial purposes. With a focus on affordability and convenience, Northside Rentals provides options for airport transfers, as well as specialized vehicles like hybrid cars to promote eco-friendly travel. Customers can easily book their preferred vehicle online, making it accessible for those looking to explore Perth and the surrounding areas or to meet logistical requirements for events and deliveries.
Northside Rentals enjoys a strong reputation among customers, with many praising the friendly and helpful staff, as well as the ease of the rental process. Reviewers frequently highlight the great service and competitive pricing, noting that the vehicles are generally clean and well-maintained.
However, some customers express dissatisfaction with specific issues, such as receiving a vehicle with expired registration, which raised safety concerns. Additionally, there are complaints regarding the handling of bond refunds, with one customer reporting a lack of communication and an unexpected deduction. Despite these criticisms, the majority of feedback reflects a positive experience, with many stating they will continue to use Northside Rentals in the future.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 170 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 8 |
| Sep 24 | 4.4 | 14 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.7 | 13 |
| Dec 24 | 4.9 | 15 |
| Jan 25 | 5.0 | 12 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.3 | 6 |
| Apr 25 | 4.8 | 9 |
| May 25 | 5.0 | 5 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 4.5 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 170 most recent reviews.
“7th July 2025 Very friendly and helpful staff on the phone when we booked the rental, right on school holidays”
“Everything was fine until the radiator blew up The plastic radiator tank split on the top of the radiator next to the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | −4% | 170 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Northside Rentals is #4 of 5 on overall rating in this group. On service, GO Rentals New Zealand scores higher (4.9 vs 4.6).
170 reviews of Northside Rentals. Filter by what matters to you.
Over a year ago
I rented a van for 4 months. After a lot of research I found Northside Rentals to be the best price. The process was easy and the staff were very helpful. I would highly recommend Northside Rentals.
Over a year ago
Trudy and the team were very helpful and pleasant to deal with. Car as new and spotless. I have used many hire companies on my regular trips to Perth but this was the first time I had used Northside.... See more
Over a year ago
The vehicle that was delivered to me had an expired registration/licence, which is completely unacceptable and unsafe. This not only caused me significant inconvenience but also put me at legal and pe... See more
Over a year ago
7th July 2025 Very friendly and helpful staff on the phone when we booked the rental, right on school holidays. We were ready to pick up the car earlier, we phoned them and they got the car ready for... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I rented a van for 4 months. After a lot of research I found Northside Rentals to be the best price. The process was easy and the staff were very helpful. I would highly recommend Northside Rentals.
Trudy and the team were very helpful and pleasant to deal with. Car as new and spotless. I have used many hire companies on my regular trips to Perth but this was the first time I had used Northside. Based on this experience I will be back later in the year.
The vehicle that was delivered to me had an expired registration/licence, which is completely unacceptable and unsafe. This not only caused me significant inconvenience but also put me at legal and personal risk.
7th July 2025 Very friendly and helpful staff on the phone when we booked the rental, right on school holidays. We were ready to pick up the car earlier, we phoned them and they got the car ready for us. Receptions staff, helpful, friendly and efficient. We took the car back a week later and same friendly and efficient service was all the way through.
Customer service was very professional and friendly. The truck was clean and ready to go the only criticism I have is that the tail lift was to narrow. The hire cost was very cheap compared to other companies,very good value.
Good quality hybrid car for a very reasonable daily rate. Smooth registration and checking-in service. Efficient shuttle drop-off service to Perth Airport upon return of the rental car. Highly recommend Northside rentals. Have used them several times over the last few years.
Nice friendly staff car was great to drive and we appreciated the ride to the airport thanks team
Hassle free experience from booking to pickup & return. Vehicle performed as it should.
We have hired a car from Greenwood for months now due to our car being in the mechanic. The ladies there are exceptional at their job - happy to help with any questions and making it a smooth hassle free transaction . Highly recommend
Very disappointing experience. I paid a $500 bond to rent a car from Northside Rental, but only got $211 back. No receipt, no explanation, no communication at all. I tried reaching out but got no proper response. Feels like they just kept my money without reason. Not professional and not trustworthy. Would not recommend.
Thank you so much NSR Welshpool, great service! and great price! :-) Jay Mingi
Excellent service as usual. Vehicle was clean and well maintained. Always a pleasure to do business with. Credit to the young ladies in the office for outstanding service with a smile! 🙂
When we visit our daughter, we like to be mobile. To this end we have been renting cars from Northside in Greenwood every visit. The cars can be on the older side if you go for the cheapest option, but have never let us down. They are always clean and well presented with no defects. The staff are invariably pleasant and helpful so we'll definitely be renting again on our next visit from the UK.
I have used Northside multiple times and they have always had lovely customer service, an excellent choice of vehicles and all at a very reasonable price. I will continue to use them in the future.
Good service, good prices. You don't need more.
Good prompt service. Always get good quality service at reasonable rates. Thanks again Northside rentals will definitely utilize your services again in the future.
The first car I was given had a few problems . But they changed the car for a better one , and they did not charge me any extra fees. So I think they did a fairly good job. Congratulations
Booking and return were swift and easy, perfect for time-poor people like me. Kylee of Northside Busselton was amiable, friendly, and understanding. Her proactive support makes the process stress-free.
I've been hiring cars with Northside for more than 20 years, so if you're simply looking for the cheapest car in Perth, this is it.
Good price & easy to book.I Will rent again for sure thanks MF
Northside Rentals is a car rental service based in Perth, Australia, offering a diverse range of vehicles for hire starting from $25 per day. The company caters to various customer needs, including individual travelers, families, and businesses requiring transportation solutions for short-term and long-term rentals. Their fleet includes small to medium cars, 4WDs, SUVs, utes, trucks, and vans, making it suitable for personal use, group travel, and commercial purposes. With a focus on affordability and convenience, Northside Rentals provides options for airport transfers, as well as specialized vehicles like hybrid cars to promote eco-friendly travel. Customers can easily book their preferred vehicle online, making it accessible for those looking to explore Perth and the surrounding areas or to meet logistical requirements for events and deliveries.
This profile hasn't been claimed by the business owner.
