Rental was in excellent condition and…
Rental was in excellent condition and the two staff members were very friendly and helpful.

Northside Rentals is a car rental service based in Perth, Australia, offering a diverse range of vehicles for hire starting from $25 per day. The company caters to various customer needs, including individual travelers, families, and businesses requiring transportation solutions for short-term and long-term rentals. Their fleet includes small to medium cars, 4WDs, SUVs, utes, trucks, and vans, making it suitable for personal use, group travel, and commercial purposes. With a focus on affordability and convenience, Northside Rentals provides options for airport transfers, as well as specialized vehicles like hybrid cars to promote eco-friendly travel. Customers can easily book their preferred vehicle online, making it accessible for those looking to explore Perth and the surrounding areas or to meet logistical requirements for events and deliveries.
Northside Rentals enjoys a strong reputation among customers, with many praising the friendly and helpful staff, as well as the ease of the rental process. Reviewers frequently highlight the great service and competitive pricing, noting that the vehicles are generally clean and well-maintained.
However, some customers express dissatisfaction with specific issues, such as receiving a vehicle with expired registration, which raised safety concerns. Additionally, there are complaints regarding the handling of bond refunds, with one customer reporting a lack of communication and an unexpected deduction. Despite these criticisms, the majority of feedback reflects a positive experience, with many stating they will continue to use Northside Rentals in the future.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 170 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 8 |
| Sep 24 | 4.4 | 14 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.7 | 13 |
| Dec 24 | 4.9 | 15 |
| Jan 25 | 5.0 | 12 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.3 | 6 |
| Apr 25 | 4.8 | 9 |
| May 25 | 5.0 | 5 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 4.5 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 170 most recent reviews.
“7th July 2025 Very friendly and helpful staff on the phone when we booked the rental, right on school holidays”
“Everything was fine until the radiator blew up The plastic radiator tank split on the top of the radiator next to the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | −4% | 170 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Northside Rentals is #4 of 5 on overall rating in this group. On service, GO Rentals New Zealand scores higher (4.9 vs 4.6).
170 reviews of Northside Rentals. Filter by what matters to you.
Rental was in excellent condition and the two staff members were very friendly and helpful.
I have been a customer of Northside Rentals Airport branch for about 3 years. The staff are always friendly and helpful. In my experience they always go the extra mile to assist. That's why they are my choice for car rental for now and into the future. Thanks guys and see you soon. Max
Quick, easy and good value for money.
We rented a 12-seater, but when we arrived for pickup, the company realized they had double-booked the vehicle. After a delay, they gave us a 12-seater LDV with 66K kilometers on it. The car was in poor condition—filthy inside and out, with dirty windshields, dashboard, and side mirrors. Despite this, we had no choice but to accept it as there were no alternatives, and our trip was already planned. What was more concerning was the safety of the vehicle. The brakes were noticeably poor, and the last service had been done over 30K kilometers ago. Driving over 2,000 kilometers from Perth to Monkey Mia, we were constantly worried about the car breaking down. Although we made it through without incident, it felt extremely risky and irresponsible of the company to provide a vehicle in such unsafe condition. This could have easily led to a serious issue on the road.
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Easy to hire and to rebook and credit a day an pay no drama completely professional
Very easy online booking and confirmation process. An excellent price compared to other brands.
I can only recommend this rental place. It was super simple and cheap compared to other companies. The staff was very friendly and we got everything we wanted.
Great online booking system, great pricing, clean new cars, friendly helpful staff, easy pickup and return. Have used before and will use again when I am in Perth.
Thanks Guys! The epitome of hassle free, honest, organised, cost-effective car hire. I’ve been using NR in Greenwood for years. Very friendly staff. For my most recent hire I was very disorganised, had just lost my wallet, and had to postpone my vehicle return twice at very short notice. Nothing was any bother for this great team. Stress-free! Will continue to use and recommend to everyone.
Wonderful service, great rates, and exceptional flexibility. Needed to extend rental by 2 weeks, nothing is a problem for the team. Will definitely use again.
Awesome friendly staff, very hassle free experience. My only complaints are,there is NEVER any cars at $27 per day.....never happens,and the air con in the cheapest cars does not keep up with the summer heat
Easy pickup at Greenwood. Polite helpful staff. Very clean vehicle which was a breeze to drive. Great rates. This company came highly recommended to me, and I also highly recommend them. Great experience.
Excellent experience, a breeze from collection to returning of the vehicle, hassle free. Highly recommend and will continue to lease from Northside Rentals. Gary Nonis
Great car, great service.. prompt airport pick - up and drop off back to hotel on car return.. car in great condition - through before and after photos taken and great price.. highly recommend.. next time in broome i would go for a 4 wheel deive to have beach access..
I’ve been f@cked over hard by other hire vehicle mobs with their sneaky tactics, however I’ve alwaysed been treated well and made to make it feel as they’re putting one of the own kids in the car🚐 the employees have always reminded me to take photos aswell, purely for a triple back up. Keep up the great work and see ya next time🤙🏽🤙🏽
Excellent, clear, friendly service. Great car. Great price. 10/10
Thanks guys, very accommodating to my last minute changes and extentions. Pricing excellent and customer service and quality of vehicles are awesome. Much appreciated and will see you again soon.🤙
Northside Rentals is a car rental service based in Perth, Australia, offering a diverse range of vehicles for hire starting from $25 per day. The company caters to various customer needs, including individual travelers, families, and businesses requiring transportation solutions for short-term and long-term rentals. Their fleet includes small to medium cars, 4WDs, SUVs, utes, trucks, and vans, making it suitable for personal use, group travel, and commercial purposes. With a focus on affordability and convenience, Northside Rentals provides options for airport transfers, as well as specialized vehicles like hybrid cars to promote eco-friendly travel. Customers can easily book their preferred vehicle online, making it accessible for those looking to explore Perth and the surrounding areas or to meet logistical requirements for events and deliveries.
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