Northside Rentals is a car rental service based in Perth, Australia, offering a diverse range of vehicles for hire starting from $25 per day. The company caters to various customer needs, including individual travelers, families, and businesses requiring transportation solutions for short-term and long-term rentals. Their fleet includes small to medium cars, 4WDs, SUVs, utes, trucks, and vans, making it suitable for personal use, group travel, and commercial purposes. With a focus on affordability and convenience, Northside Rentals provides options for airport transfers, as well as specialized vehicles like hybrid cars to promote eco-friendly travel. Customers can easily book their preferred vehicle online, making it accessible for those looking to explore Perth and the surrounding areas or to meet logistical requirements for events and deliveries.
Northside Rentals enjoys a strong reputation among customers, with many praising the friendly and helpful staff, as well as the ease of the rental process. Reviewers frequently highlight the great service and competitive pricing, noting that the vehicles are generally clean and well-maintained.
However, some customers express dissatisfaction with specific issues, such as receiving a vehicle with expired registration, which raised safety concerns. Additionally, there are complaints regarding the handling of bond refunds, with one customer reporting a lack of communication and an unexpected deduction. Despite these criticisms, the majority of feedback reflects a positive experience, with many stating they will continue to use Northside Rentals in the future.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 170 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 8 |
| Sep 24 | 4.4 | 14 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.7 | 13 |
| Dec 24 | 4.9 | 15 |
| Jan 25 | 5.0 | 12 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.3 | 6 |
| Apr 25 | 4.8 | 9 |
| May 25 | 5.0 | 5 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 4.5 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 170 most recent reviews.
“7th July 2025 Very friendly and helpful staff on the phone when we booked the rental, right on school holidays”
“Everything was fine until the radiator blew up The plastic radiator tank split on the top of the radiator next to the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | −4% | 170 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Northside Rentals is #4 of 5 on overall rating in this group. On service, GO Rentals New Zealand scores higher (4.9 vs 4.6).
170 reviews of Northside Rentals. Filter by what matters to you.
Have used Northside Rentals 4 times now and cannot fault their value for money or customer service. I’d like the after hours pickup process to be less “admin oriented” but understand the need for due diligence. Their low cost, vehicle quality and reliability excellent customer service more than compensate for a slightly overbearing reliance on paperwork Thank you once again
Northside rentals are a great service provider, they have clearly built their business on making it easy and accommodating for their customers. They made the effort and have the process available for after hours collect and drop off. Boxing Day as well! They could have told me to come back the next day to collect but helped me out to collect the car after our flight was severely delayed… meaning I didn’t need to drive an hour or more to the pick up location the next day… thank you Northside team, your tops!
excellent customer service. these guys will look after you
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Just a few choice words to describe the customer experience… Flexible, Professional, Value for money, On time, Helpful, Courteous. The vehicle wasn’t perfect, but it was clean and the pre hire photo survey picked everything up. Both collection and drop off were hassle free. The vehicle exceeded expectations. Would highly recommend Northside to any potential hirer!!!
My flight was late and for some reason my card wouldn't work, they were so wonderful and waited for me to get there before going home for the day. The wagon was spotless, staff were so friendly and they will now be my go to for all car hire in Perth.
Fantastic experience. Cannot believe how easy it was to book a car online. Then to top of my brilliant experience I arrived to pick car up and was greeted by a lovely gentleman who was so organised and efficient it took totally 10 minutes to do signing of paperwork and jump into the car and I was off. Dropping the car back was also easy as they open at 7am and you walk in hand back keys and your off. Thank you so much for an amazing professional experience. Will definately be using you again.
Absolutely great service, the car we hired had anAircon issue and it was heading for 40C that day, they gave us a mine spec Ute which was wonderful as a replacement!!
Great service and ease of pick up after hours and drop off.
Excellent car and great service. The staff was flexible to my requests
Fantastic service, got a brand new Hyundai staria, rates were awesome! Easy booking, no fuss.
From booking, collecting and returning all ran smoothly.
Everything was easy, from booking over the phone, to collecting the car after hours, to returning the vehicle. The car was lovely - Mazda CX3 - and the cost of rental was very affordable. Customer service was excellent.
Terrific service - only needed a runabout for a few days while my car was in Panel Beaters. Great car, very flexible about rental time. Fantastic rates.
Staff were lovely when picking up and returning the car. Very quick, easy service. No issues whatsoever. Would definitely use this service again. Great price also.
Thank you Northside Rentals for making the process of hiring a minibus smooth and a fair price. I appreciated the cleanliness of the vehicle and the professional staff who assisted with booking, pick-up, and return. I look forward to making future bookings with you when in Perth.
Very helpful, easy time saving system prior to collections day, just make sure you take a physical credit card with you. Thankfully I had a scanned copy in my phone or the truck wouldn’t have been released.
Northside rental are very professional - hassle free and smooth dealings with them on many occasions. Very good pricing. Very good for hiring rideshare vehicles. James and the team always friendly and go the extra mile! Would highly recommend !!
great car great reliability nice price
Used Northside for several years when we come over to Perth. Really good prices and the service is spot on. Never had any issues renting from them . Would definitely recommend.
Northside Rentals is a car rental service based in Perth, Australia, offering a diverse range of vehicles for hire starting from $25 per day. The company caters to various customer needs, including individual travelers, families, and businesses requiring transportation solutions for short-term and long-term rentals. Their fleet includes small to medium cars, 4WDs, SUVs, utes, trucks, and vans, making it suitable for personal use, group travel, and commercial purposes. With a focus on affordability and convenience, Northside Rentals provides options for airport transfers, as well as specialized vehicles like hybrid cars to promote eco-friendly travel. Customers can easily book their preferred vehicle online, making it accessible for those looking to explore Perth and the surrounding areas or to meet logistical requirements for events and deliveries.
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