Northside Rentals is a car rental service based in Perth, Australia, offering a diverse range of vehicles for hire starting from $25 per day. The company caters to various customer needs, including individual travelers, families, and businesses requiring transportation solutions for short-term and long-term rentals. Their fleet includes small to medium cars, 4WDs, SUVs, utes, trucks, and vans, making it suitable for personal use, group travel, and commercial purposes. With a focus on affordability and convenience, Northside Rentals provides options for airport transfers, as well as specialized vehicles like hybrid cars to promote eco-friendly travel. Customers can easily book their preferred vehicle online, making it accessible for those looking to explore Perth and the surrounding areas or to meet logistical requirements for events and deliveries.
Northside Rentals enjoys a strong reputation among customers, with many praising the friendly and helpful staff, as well as the ease of the rental process. Reviewers frequently highlight the great service and competitive pricing, noting that the vehicles are generally clean and well-maintained.
However, some customers express dissatisfaction with specific issues, such as receiving a vehicle with expired registration, which raised safety concerns. Additionally, there are complaints regarding the handling of bond refunds, with one customer reporting a lack of communication and an unexpected deduction. Despite these criticisms, the majority of feedback reflects a positive experience, with many stating they will continue to use Northside Rentals in the future.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 170 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 8 |
| Sep 24 | 4.4 | 14 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.7 | 13 |
| Dec 24 | 4.9 | 15 |
| Jan 25 | 5.0 | 12 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.3 | 6 |
| Apr 25 | 4.8 | 9 |
| May 25 | 5.0 | 5 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 4.5 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 170 most recent reviews.
“7th July 2025 Very friendly and helpful staff on the phone when we booked the rental, right on school holidays”
“Everything was fine until the radiator blew up The plastic radiator tank split on the top of the radiator next to the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | −4% | 170 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Northside Rentals is #4 of 5 on overall rating in this group. On service, GO Rentals New Zealand scores higher (4.9 vs 4.6).
170 reviews of Northside Rentals. Filter by what matters to you.
The process was quick. May be the front desk staff need to smile a little. On return there was no shuttle provided, if required had to wait for an hour. Need to accommodate customers a little better.
Had a great experience with the truck I booked for the day. No fuss over a late pickup and drop off, very helpful gentleman on the front desk (even though he seemed to be a bit sad, he still provided excellent service), swift & easy and a good price. Would recommend.
Best rental car service we’ve ever used. Very affordable, great quality, super flexible service and above and beyond in the effort they make to maintain excellent customer service. Kylie was an absolute star! Thank you! Will use Northside again next time we return to Busso/Margaret River!
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Everything was fine until the radiator blew up The plastic radiator tank split on the top of the radiator next to the filler cap. They decided it was driver error and then proceeded to charge my card for nearly 2100 even though the repairs were 1600 they already charged me 500 when it happen and forgot about it. When I disputed the bill (500 too much) and also that I shouldn't be paying at all as it wasn't driver error it was a mechanical fault. The pit it in the hands of a collection agent within 5 days of the occurrence adding an extra $180 I paid it to preserve my credit rating but no lawyer (tried ten) would take it on as they said it'd cost me more to recover the funds than what I'd already paid (even though I said I didn't care) The car was even overdue for a service when I rented it The collection agent dropped 500 after I showed them I'd already been billed but stilled charged his fee. Avoid these bastards or use at your own peril
First time hire from Northside has been fantastic right from the first contact. The immediate no delay contact, the friendly helpful advice and exactly the vehicle I wanted at the best price. I expect my post hire review to be 10 out of 10 as well
We Hired a 12 seat Van for a trip in the Desborough aera. Kylie made huge accommodations for us to ensure we could collect and drop off the van at unusual places and unusual hours. Her service was incredible and I would use Northside Rentals again.
Super friendly at Greenwood Office, efficient, and lowest cost rental.
Excellent service staff. Very competent and prompt in attending to my queries/problems. Car was very clean and in excellent working condition. Office location is very convenient. Airport shuttle service was excellent, very friendly driver.
Very good service! Staff over the counter is friendly and concern about my credit card issue. Very patiently waiting for me to call up my debit card bank to find out problem why I can’t use my debit card ( I didn’t activate my international use). The car Mazda CX-3 2024 is new and clean, doesn’t consume much oil. Had a pleasant ride on my honeymoon vacation!
Super easy to book. Very responsive to emails. Great price. Found the whole process very simple and easy. Would highly recommend and will use them again!
The staff member went above and beyond - Italian I think .. the jimmeys are a perfect cat for Broome Matt
Absolutely fabulous hire experience. Kylie is the grand master of service in every way. Would use again.
Very helpful staff to deal with from start to finish. Hired a nice LDV 12 seater to show my guests around the south west. All passengers commented it was very comfortable, it was a pleasure to drive and good on fuel. Bond was back in my bank on day of return thanks very much Northside.👍👍👍
Northside provided a spanking clean current model low mileage CX3 at a rate that was far below anyone else. Booking was easy and I collected after hours, so had to get a cab from Perth airport to Kewdale (grumpy driver since it was a short trip, recommend use Uber rather than a taxi, I had a lax in judgement and felt sorry for the taxi industry!). The keys were in a lockbox and access was simple - in 2 minutes we were underway. Drop off was also easy and photos were emailed to me within the day. Just waiting for the refund of deposit, probably later today. Definately obe to use - I'll make a point of it next time. There is a shuttle in normal business hours. Thanks Northside!
I hired a dozen pieces of plant and machinery from North Side Rentals for a project, but unfortunately, the experience was far from satisfactory. Although they were quite prompt with their delivery, the equipment they mobilized to the worksite was faulty, breaking down repeatedly and causing delays in our project. When I contacted them for repairs, their response time was disappointingly slow, further impacting our progress. To make matters worse, they tried to charge me for the malfunctioning equipment, despite it being unreliable and prone to breaking down again. Overall, I cannot recommend North Side Rentals due to the poor quality of their machinery and lack of responsive customer service.
This is my normal spot for car rentals, excellent vehicle and availability why would I need to go anywhere else.
Northside Rentals is a car rental service based in Perth, Australia, offering a diverse range of vehicles for hire starting from $25 per day. The company caters to various customer needs, including individual travelers, families, and businesses requiring transportation solutions for short-term and long-term rentals. Their fleet includes small to medium cars, 4WDs, SUVs, utes, trucks, and vans, making it suitable for personal use, group travel, and commercial purposes. With a focus on affordability and convenience, Northside Rentals provides options for airport transfers, as well as specialized vehicles like hybrid cars to promote eco-friendly travel. Customers can easily book their preferred vehicle online, making it accessible for those looking to explore Perth and the surrounding areas or to meet logistical requirements for events and deliveries.
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