Neon Underground Apparel is an online retailer specializing in a diverse range of clothing and accessories designed for fashion-forward consumers. The company focuses on providing unique apparel that caters to individuals seeking to express their personal style through contemporary and trend-setting designs. With a commitment to quality and originality, Neon Underground Apparel offers a selection of products that appeal to a broad demographic, including young adults and fashion enthusiasts.
The company's website, nuapparelus.com, serves as a digital storefront where customers can browse and purchase items conveniently. By focusing on the shopping and fashion category, Neon Underground Apparel aims to meet the needs of customers looking for distinctive apparel options that stand out in a crowded marketplace.
Neon Underground Apparel has a positive customer experience.
Neon Underground Apparel receives overwhelmingly positive feedback from customers, with many praising the high quality and comfort of the clothing. Reviewers express their love for the designs, noting that the products are true to size and made from durable fabrics.
Read full summaryShow less
The customer service is frequently highlighted as exceptional, with staff described as friendly, helpful, and responsive to inquiries. While most experiences are highly satisfactory, a few customers mention minor issues, such as longer shipping times or receiving orders in multiple packages, but these do not detract from their overall enjoyment. The brand's commitment to quality and customer satisfaction shines through in the reviews. Overall, Neon Underground Apparel is celebrated for its stylish, well-made clothing and excellent service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
16
100%
-0.1
● Low
4.9 / 5 overall
=
16 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2021.
Last 3 months
4.9▼ 0.1
12-month avg
4.9
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 21
5.0
2
Apr 21
5.0
3
May 21
5.0
1
Jun 21
5.0
1
Jul 21
4.9
7
Aug 21
5.0
1
Sep 21
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
Top praiseof 16 positive reviews
Delivery44%
7 mentions
Quality38%
6 mentions
Customer service31%
5 mentions
Fast & efficient31%
5 mentions
“Very comfortable clothes and customer service very much willing to answer any questions and they are nice and on time”
On “Delivery” · Aug 28, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
I love this brand's designs and hope to see new ones in the future. Clothing is comfortable, made of good quality fabrics, and looks great. Seems true to size. Looks and feels durable, but we'll have to wait to confirm.
Their clothing is very expensive, but so are all other eco-friendly clothing brands. Package came from China via DHL.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Neon Underground Apparel is an online retailer specializing in a diverse range of clothing and accessories designed for fashion-forward consumers. The company focuses on providing unique apparel that caters to individuals seeking to express their personal style through contemporary and trend-setting designs. With a commitment to quality and originality, Neon Underground Apparel offers a selection of products that appeal to a broad demographic, including young adults and fashion enthusiasts.
The company's website, nuapparelus.com, serves as a digital storefront where customers can browse and purchase items conveniently. By focusing on the shopping and fashion category, Neon Underground Apparel aims to meet the needs of customers looking for distinctive apparel options that stand out in a crowded marketplace.