Nutricircle is an online retailer specializing in high-protein and healthy food products, offering discounts of up to 50% off standard retail prices. The company provides a diverse selection of items, including protein bars, gluten-free snacks, vegan, and vegetarian options, catering to health-conscious consumers looking for affordable alternatives to traditional grocery store prices.
Nutricircle aims to help customers save money while promoting sustainable practices by reducing food waste. The company ensures the quality and safety of its products through rigorous checks, allowing customers to shop with confidence. With next working day delivery available for orders placed by 11 PM, Nutricircle focuses on convenience for busy individuals seeking nutritious food solutions.
Nutricircle enjoys a strong reputation among its customers, with many praising the excellent quality of products and prompt delivery services. Reviewers frequently highlight the company's outstanding customer service, noting quick responses and effective resolutions to issues, such as misplaced orders or packing errors.
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Many express satisfaction with the value offered, appreciating the competitive prices and variety of products. However, some customers report concerns regarding misleading delivery times and occasional issues with order accuracy, leading to mixed experiences. A few have faced challenges with customer support responsiveness, particularly when seeking refunds for undelivered items. Overall, Nutricircle is well-regarded for its service and product quality, despite some areas needing improvement.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,000
100%
+0.1
● Low
4.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4▲ 0.1
12-month avg
4.5
All-time
4.9
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.7
3
Oct 24
5.0
15
Nov 24
4.5
15
Dec 24
5.0
14
Jan 25
4.4
15
Feb 25
4.6
11
Mar 25
3.4
12
Apr 25
4.7
22
May 25
4.5
17
Jun 25
4.5
21
Jul 25
4.2
18
Aug 25
4.6
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 477 positive reviews
Prices & value49%
235 mentions
Delivery47%
224 mentions
Customer service42%
198 mentions
Fast & efficient40%
191 mentions
“Excellent produce and prices”
On “Prices & value” · Aug 6, 2025
Top complaintsof 14 negative reviews
Customer service57%
8 mentions
Refund50%
7 mentions
Response time21%
3 mentions
Delivery21%
3 mentions
“Order never arrived, tried contacting customer support through their email on their website on multiple occasions for...”
On “Customer service” · Jul 20, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
Excellent produce and prices. I was concerned about my delivery so I emailed them and received an email reassuring me that my delivery was on the way and also offered me an extra discount on my next order. Sure enough my delivery arrived the next day with all my goodies. Excellent!
My package was returned to sender fir a unknown reason and the customer service the rectify the issue was outstanding.Very helpful
And efficient.Thank you.
This company has to be one of the best to order from, their prices are low and delivery is very quick. I have placed 2 orders with them and I would not hesitate to use them again.
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After recently placing an order with Nutricircle it was unfortunate my items got misplaced but after speaking to a member of their team Zara she swiftly got the matter resolved and resend my items with such a swift response. Highly recommend using this company they go above and beyond.
I now use nutricircle quite often as most of these products at full price can be pricey , had an issue on my last order (was the couriers not nutricircle) and they sorted it straight away which was great, 😁👍💪
Great company in my opinion. Easy to use website, excellent customer service who are quick to respond and attentive to your issues. I order at least once a month from them, most things are cheaper than you'd find in store, but occasionally you can find a great bargain so worth checking the store fairly often.
very pleased with this company, ive used nutricircle multiple times.great value products that change all the time, i look forward to my monthly ‘hamper’ and i highly reccomend .
Had an issue with an order. The shakes had congealed lumps at the bottom. This obviously wasn't a fault of nutricircle as the shakes were in date and manufactured by a different company.
They instantly rectified the problem with a generous offer of store credit which amounted to more than the value of the of shakes. I ended up spending another 80+ pounds and redeemed my code.
Every other product I received from nutricircle were unspoiled and edible. Great customer service and bargain prices.
Shop with confidence 5/5
Stephen.
Been using Nutricircle for some months now, after searching for affordable protein bars. Love the idea of being able to buy short dated bars at a great price. I had an issue recently as I received the wrong order but the company were very quick to sort it out. Will definitely continue ordering from here!
Good customer service. Had an issue, totally not their fault but with the courier, dpd, was sorted instantly. Products are always top quality too
William
I'm disappointed to leave a one-star review, but this situation has gone nowhere.
I’ve placed around 15–20 orders [each in the range of 50-70 GBP] with this company in the past and everything was fine—until now. My most recent order shows as "delivered" by DPD, but all I received was a vague photo of the box, sitting somewhere, not even showing it at my doorstep. The company refuses to offer a refund or replacement unless I file a police report and provide a reference number. Frankly, I don’t have the time to jump through these hoops.
It is the company’s responsibility to ensure the courier delivers the package properly; with a signature or clear delivery photo. This experience has been incredibly disappointing, and after being a loyal customer for so long, I will not be placing another order. You've lost my trust.
Edit [22/07/2025]: I’m currently waiting to see how Nutricircle addresses the issue and will update my review accordingly based on their response.
Edit [29/07/2025]: full refund issued - Thank you.
My go to protein bars and pre workout drinks at a fraction of the price! Even when encountering an issue with damaged products in transit, nurticicle rectified this inconvenience straight away! 5 stars.
Kept seeing this pop up as an ad on Facebook and thought I'd give it a go when I saw my favourite Fuel10k rice on the site.
Really glad I did fast dispatch and great products.
Ordered plenty from them over the past year or two, quality and delivery always top notch. The only time I've ever had an issue they were very fast to make it right. Always my first stop when I need protein bars or energy drinks
Always love picking up some products and topping up my supplies at a fraction of RRP
Always get a good response to customer service or general enquiries.
If you're keen to help prevent usable products going to waste, along with getting great priced products, then Nutricircle just makes sense!
Nutricircle is an online retailer specializing in high-protein and healthy food products, offering discounts of up to 50% off standard retail prices. The company provides a diverse selection of items, including protein bars, gluten-free snacks, vegan, and vegetarian options, catering to health-conscious consumers looking for affordable alternatives to traditional grocery store prices.
Nutricircle aims to help customers save money while promoting sustainable practices by reducing food waste. The company ensures the quality and safety of its products through rigorous checks, allowing customers to shop with confidence. With next working day delivery available for orders placed by 11 PM, Nutricircle focuses on convenience for busy individuals seeking nutritious food solutions.