Nutricircle is an online retailer specializing in high-protein and healthy food products, offering discounts of up to 50% off standard retail prices. The company provides a diverse selection of items, including protein bars, gluten-free snacks, vegan, and vegetarian options, catering to health-conscious consumers looking for affordable alternatives to traditional grocery store prices. Nutricircle aims to help customers save money while promoting sustainable practices by reducing food waste. The company ensures the quality and safety of its products through rigorous checks, allowing customers to shop with confidence. With next working day delivery available for orders placed by 11 PM, Nutricircle focuses on convenience for busy individuals seeking nutritious food solutions.
Nutricircle enjoys a strong reputation among its customers, with many praising the excellent quality of products and prompt delivery services. Reviewers frequently highlight the company's outstanding customer service, noting quick responses and effective resolutions to issues, such as misplaced orders or packing errors.
Many express satisfaction with the value offered, appreciating the competitive prices and variety of products. However, some customers report concerns regarding misleading delivery times and occasional issues with order accuracy, leading to mixed experiences. A few have faced challenges with customer support responsiveness, particularly when seeking refunds for undelivered items. Overall, Nutricircle is well-regarded for its service and product quality, despite some areas needing improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 3 |
| Oct 24 | 5.0 | 15 |
| Nov 24 | 4.5 | 15 |
| Dec 24 | 5.0 | 14 |
| Jan 25 | 4.4 | 15 |
| Feb 25 | 4.6 | 11 |
| Mar 25 | 3.4 | 12 |
| Apr 25 | 4.7 | 22 |
| May 25 | 4.5 | 17 |
| Jun 25 | 4.5 | 21 |
| Jul 25 | 4.2 | 18 |
| Aug 25 | 4.6 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent produce and prices”
“Order never arrived, tried contacting customer support through their email on their website on multiple occasions for...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | −7% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.0 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 2.1 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Nutricircle is #1 of 5 on overall rating in this group.
500 reviews of Nutricircle. Filter by what matters to you.
Over a year ago
I placed an order on a Sunday evening at about 18:00. I paid for 48hr delivery. I would have expected the order to be packed and sent out on the Monday (not a Bank Holiday) and for it to be delivered... See more
Over a year ago
My package was returned to sender fir a unknown reason and the customer service the rectify the issue was outstanding.Very helpful And efficient.Thank you.
Over a year ago
This company has to be one of the best to order from, their prices are low and delivery is very quick. I have placed 2 orders with them and I would not hesitate to use them again.
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Excellent produce and prices. I was concerned about my delivery so I emailed them and received an email reassuring me that my delivery was on the way and also offered me an extra discount on my next order. Sure enough my delivery arrived the next day with all my goodies. Excellent!
I placed an order on a Sunday evening at about 18:00. I paid for 48hr delivery. I would have expected the order to be packed and sent out on the Monday (not a Bank Holiday) and for it to be delivered on the Wednesday. This is from their own website. Royal Mail Tracked 48 Delivery Order before 2pm for delivery within 2-3 working days. Orders placed after 2pm on weekdays, or at any time on weekends/Bank Holidays will be dispatched the following working day.* My order was not dispatched the following working day.
My package was returned to sender fir a unknown reason and the customer service the rectify the issue was outstanding.Very helpful And efficient.Thank you.
This company has to be one of the best to order from, their prices are low and delivery is very quick. I have placed 2 orders with them and I would not hesitate to use them again.
After recently placing an order with Nutricircle it was unfortunate my items got misplaced but after speaking to a member of their team Zara she swiftly got the matter resolved and resend my items with such a swift response. Highly recommend using this company they go above and beyond.
I now use nutricircle quite often as most of these products at full price can be pricey , had an issue on my last order (was the couriers not nutricircle) and they sorted it straight away which was great, 😁👍💪
UPDATE: So I got a message from my neighbour who said the package has been delivered. Changed it to 4 stars because everything was in there and it's been delivered when it said it was. Missed out on an extra star because im still unhappy with the delivery time. It even stated tracked 48 on the box. Other than that I can't really fault my experience so far. Time will tell. Gonna place another order soon so hopefully it won't follow what other customers have said. Decided to place an order after so many of my friends at the gym recommended nutricircle. Confirmed my order on the 30th and told me it would be tracked 48h delivery. After waiting 2 days for the tracking info to update royal mail have finally received my package and told me it'll be delivered on the 4th August. 5 days after ordering it. Nowhere near the 48 hrs stated when ordering. Normally wouldn't be a problem but im going on holiday now and won't even be here to accept delivery. Good products and cheap prices but that shouldn't be a substitute for misleading delivery times.
Great company in my opinion. Easy to use website, excellent customer service who are quick to respond and attentive to your issues. I order at least once a month from them, most things are cheaper than you'd find in store, but occasionally you can find a great bargain so worth checking the store fairly often.
There was a problem with delivery was offered a voucher for the issues. Could only use it if I spent over£40. Will not bother with Nutricircle again as the price was good but there are better vegan products ot there from other suppliers.
very pleased with this company, ive used nutricircle multiple times.great value products that change all the time, i look forward to my monthly ‘hamper’ and i highly reccomend .
I contacted Nutricircle about a packing error that resulted in missing items from my order. I suggested a resolution, but this wasn’t acknowledged. Instead, I received a generic reply offering a refund or store credit. While the refund was eventually processed, it took over three days, which felt slow. It was a slow process getting responses from the customer team, whilst they were apologetic, they were very slow at responding. I then had a response at 02:30am. I appreciate the outcome, but the lack of personal engagement was disappointing, whilst I wasn’t out of pocket which is the main thing. It would have been nice to have been offered a replacement product with free postage though as the error was on their end but that wasn’t entertained.
Delivery great, products not so much. Powder was OK but the milkshakes I ordered were like cottage cheese, to be fair to Nutricircle, customer service replied promptly & sorted the issue out in 3/4 days. P.S: There is absolutely no need to be sending out marketing emails every day (sometimes 2 a day) 16 e-mails in 2 weeks is far too many, do you want your customers to unsubscribe ?
Highly recommend I placed my first order with them recently and it arrived perfectly the customer service is exceptional will happily order again x
Had an issue with an order. The shakes had congealed lumps at the bottom. This obviously wasn't a fault of nutricircle as the shakes were in date and manufactured by a different company. They instantly rectified the problem with a generous offer of store credit which amounted to more than the value of the of shakes. I ended up spending another 80+ pounds and redeemed my code. Every other product I received from nutricircle were unspoiled and edible. Great customer service and bargain prices. Shop with confidence 5/5 Stephen.
Cheap and reliable
Order never arrived, tried contacting customer support through their email on their website on multiple occasions for a refund and no acknowledgement or response! Order #301562
I had a small problem and this sorted immediately so impressed 5 stars
Quick, mostly cheap enough, reliable. But to the marketing team "new drops" is lazy and childish. That's a silly American term for clothing labels with limited edition items. Not protein bars. Don't demean yourselves by jumping on silly trends.
Been using Nutricircle for some months now, after searching for affordable protein bars. Love the idea of being able to buy short dated bars at a great price. I had an issue recently as I received the wrong order but the company were very quick to sort it out. Will definitely continue ordering from here!
Good customer service. Had an issue, totally not their fault but with the courier, dpd, was sorted instantly. Products are always top quality too William
Nutricircle is an online retailer specializing in high-protein and healthy food products, offering discounts of up to 50% off standard retail prices. The company provides a diverse selection of items, including protein bars, gluten-free snacks, vegan, and vegetarian options, catering to health-conscious consumers looking for affordable alternatives to traditional grocery store prices. Nutricircle aims to help customers save money while promoting sustainable practices by reducing food waste. The company ensures the quality and safety of its products through rigorous checks, allowing customers to shop with confidence. With next working day delivery available for orders placed by 11 PM, Nutricircle focuses on convenience for busy individuals seeking nutritious food solutions.
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