Tardó mucho
Tardó mucho, no tiene manera de reclamar y sin un detalle por la compra. No está hecho para España. Aquí compramos otras marcas de prestigio y tarda un día sin gastos de envío y además siempre mandan algún regalo....Detalles.

NXT Level Sports Nutrition is a company dedicated to providing a wide range of sports nutrition products designed to support diverse fitness goals, including weight loss, muscle growth, improved endurance, and overall fitness. Their product lineup features items such as protein bars, including a vegan brownie option, which offers a balanced snack with 15 grams of plant-based protein per serving. The company emphasizes the importance of a varied and balanced diet in conjunction with their nutritional offerings to help customers achieve their individual fitness objectives. Targeting fitness enthusiasts of all levels, NXT Level Sports Nutrition caters to individuals regardless of their body type or frequency of gym visits. The company's commitment to quality is underscored by the scientific validation of their products, which are developed with the assistance of nutrition and physiology experts. Additionally, NXT Level provides useful tools such as calorie and protein calculators to educate consumers on how nutrition can aid in reaching their fitness goals.
NXT Level Sports Nutrition receives mixed feedback from customers, with a notable divide between positive and negative experiences. Many reviewers appreciate the fast delivery, highlighting that their orders arrive promptly and without issues.
However, a significant number of consumers express frustration over order fulfillment, with complaints about missing items, delayed shipments, and lack of customer support. Several customers report that their packages never arrive, leading to feelings of distrust and disappointment. Additionally, some mention misleading promotional requirements that complicate the ordering process. While there are positive remarks about the quality of products, the overall sentiment is marred by the recurring issues with order management and customer service. As a result, the company struggles to maintain a consistently positive reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 844 | 100% | +0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 1.5 | 8 |
| Dec 24 | 1.0 | 11 |
| Jan 25 | 3.0 | 4 |
| Feb 25 | 1.2 | 6 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 1.0 | 8 |
| May 25 | 2.4 | 7 |
| Jun 25 | 1.7 | 6 |
| Jul 25 | 1.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very fast and good delivery”
“There is no direct way to contact customer support, and you don't receive any confirmation when you send a message vi...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.5 out of 5 (poor) | 3.8 out of 5 (good) | +4% | 844 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: NXT Level Sports Nutrition is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.5).
500 reviews of NXT Level Sports Nutrition. Filter by what matters to you.
Tardó mucho, no tiene manera de reclamar y sin un detalle por la compra. No está hecho para España. Aquí compramos otras marcas de prestigio y tarda un día sin gastos de envío y además siempre mandan algún regalo....Detalles.
Hice un pedido hace 10 días y aún no me llega el producto, y al ver el seguimiento indica que fue devuelto al remitente, y no me da más detalles del pedido, he Enviado muchos correos a los mails que indican pero ninguno me ayuda, deberían tener un número de comunicación para la atención al cliente cuando sucedan estas cosas. Espero que lo solucionen pronto
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Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 42% are 1–2★.
not helpfull with shipping issues..... , returned by postnl , and now they keep silent about paying back the cancelled order , they have gotten their products back i was not able to. collect a HUGE multiple kilo parcel and walk that through town ( i was present at location / post nl ff-ed up ... NXT did not look for a solution).. so i wrote them twice when its returned how do we deal with cancelling order .... NO REPLY from them.....thats not good no matter if its POSTNL who made mistakes ... a returned parcel should be refunded and mails could be answered ...... BUT they sent me this revieuw request .... ? !!
I ordered proteins but i never receive my order till today , please help me to receive my order.
Trop cher pour ce que c’est….
Voilà 3 semaines que j’ai commandé un pot de proteine sur le site. Toujours rien. J’ai depuis commandé deux fois sur MyProtein et j’ai reçu à deux reprises mes produits dans les délais annoncés. NXT Level annonçait 3 à 5 jours. Peut être qu’ils voulaient dire 3 à 5 semaines ? J’espère un geste car sinon ça sera la dernière fois que je commande. BENJAMIN VAUTRELLE
Did not recieved the packet …
It is not enough to exceed the amount spesified to get the gift. You also have to mark the box.
Bonjour j’ai reçu Colis vide depuis je n’ai pas été remboursé j’attend cela au plus vite
Terrible quality.
Shipping went well and fast, as a member of basic fit i got a permanent discount of 10%. I bought the vegan pea based protain powder which does what it is supposed to do. Doesn't taste great or like vanilla. Also doesn't mix well with plant based milk replacement drinks. EDIT: When i took these shakes for a couple of days i noticed that my mood and eating habbits went downhill. Turns out that it contains 30 G of BCAA per scoop. A recent study of the university of Sydney found that BCAA lowers the production of serotonin in the brain needed for mood regulation and eating. It litterly means that this product will cause a Depression and weight gain. Terrible
A lot is permanently out of stock
NXT Level Sports Nutrition is a company dedicated to providing a wide range of sports nutrition products designed to support diverse fitness goals, including weight loss, muscle growth, improved endurance, and overall fitness. Their product lineup features items such as protein bars, including a vegan brownie option, which offers a balanced snack with 15 grams of plant-based protein per serving. The company emphasizes the importance of a varied and balanced diet in conjunction with their nutritional offerings to help customers achieve their individual fitness objectives. Targeting fitness enthusiasts of all levels, NXT Level Sports Nutrition caters to individuals regardless of their body type or frequency of gym visits. The company's commitment to quality is underscored by the scientific validation of their products, which are developed with the assistance of nutrition and physiology experts. Additionally, NXT Level provides useful tools such as calorie and protein calculators to educate consumers on how nutrition can aid in reaching their fitness goals.
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