NXT Level Sports Nutrition is a company dedicated to providing a wide range of sports nutrition products designed to support diverse fitness goals, including weight loss, muscle growth, improved endurance, and overall fitness. Their product lineup features items such as protein bars, including a vegan brownie option, which offers a balanced snack with 15 grams of plant-based protein per serving. The company emphasizes the importance of a varied and balanced diet in conjunction with their nutritional offerings to help customers achieve their individual fitness objectives.
Targeting fitness enthusiasts of all levels, NXT Level Sports Nutrition caters to individuals regardless of their body type or frequency of gym visits. The company's commitment to quality is underscored by the scientific validation of their products, which are developed with the assistance of nutrition and physiology experts. Additionally, NXT Level provides useful tools such as calorie and protein calculators to educate consumers on how nutrition can aid in reaching their fitness goals.
NXT Level Sports Nutrition has a positive customer experience.
NXT Level Sports Nutrition receives mixed feedback from customers, with a notable divide between positive and negative experiences. Many reviewers appreciate the fast delivery, highlighting that their orders arrive promptly and without issues.
Read full summaryShow less
However, a significant number of consumers express frustration over order fulfillment, with complaints about missing items, delayed shipments, and lack of customer support. Several customers report that their packages never arrive, leading to feelings of distrust and disappointment. Additionally, some mention misleading promotional requirements that complicate the ordering process. While there are positive remarks about the quality of products, the overall sentiment is marred by the recurring issues with order management and customer service. As a result, the company struggles to maintain a consistently positive reputation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
844
100%
+0.9
● Low
3.6 / 5 overall
=
844 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.0▲ 0.9
12-month avg
1.5
All-time
3.6
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
2
Sep 24
1.0
1
Oct 24
1.0
2
Nov 24
1.5
8
Dec 24
1.0
11
Jan 25
3.0
4
Feb 25
1.2
6
Mar 25
1.0
4
Apr 25
1.0
8
May 25
2.4
7
Jun 25
1.7
6
Jul 25
1.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 262 positive reviews
Delivery22%
58 mentions
Fast & efficient21%
54 mentions
Customer service7%
19 mentions
Quality6%
16 mentions
“Very fast and good delivery”
On “Delivery” · Jan 16, 2025
Top complaintsof 209 negative reviews
Customer service17%
36 mentions
Response time3%
7 mentions
Shipping3%
6 mentions
No response2%
5 mentions
“There is no direct way to contact customer support, and you don't receive any confirmation when you send a message vi...”
On “Customer service” · Jul 28, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
De très bon produit, j’ai pu essayer le pré workout goût cerise qui est excellent et la whey vanille qui est pas mal non plus. Mais petit bémol qui est le shaker, si il y a un liquide dedans est qu’il n’est pas droit il fuit par le bouchon qui ne se ferme pas assez fort. Délais parfait.
Pensaba calificar con 5 estrellas, pero en mi último pedido la proteína no es la misma ¿Qué pasó?
He realizado tres pedidos con tiempos de entrega aceptables, considerando el envío para España.
En el primero, (13/12/2023) pedí la proteína Whey Isolate Vainilla en sobres individuales, en el segundo (07/02/2024) la misma proteína en presentación de 750gr. Ahora, el 01/04/2024 pedí la presentación de 2Kg y no es la misma proteína: no tiene el mismo color, consistencia ni sabor, tampoco se disuelve igual que las otras presentaciones. ¿Qué pasó? ¿No es la misma proteína? ¿O es solo leche en polvo?
J'avais un peu peur en voyant les autres avis, bonne expérience pour ma part.
J'ai bien reçu ma commande, elle est arrivé juste 3 jours après la date annoncé et pas au bon point relais mais sinon ras.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Netjes geleverd producten zijn prima eerst had ik mijn pakket niet ontvangen en vind ik het alleen jammer dat de klantenservice geen telefoonnummer heeft en alleen te bereiken is per mail. (Vandaar de 4 sterren) verder wel netjes oplossing geboden en alsnog order ontvangen
NXT Level Sports Nutrition is a company dedicated to providing a wide range of sports nutrition products designed to support diverse fitness goals, including weight loss, muscle growth, improved endurance, and overall fitness. Their product lineup features items such as protein bars, including a vegan brownie option, which offers a balanced snack with 15 grams of plant-based protein per serving. The company emphasizes the importance of a varied and balanced diet in conjunction with their nutritional offerings to help customers achieve their individual fitness objectives.
Targeting fitness enthusiasts of all levels, NXT Level Sports Nutrition caters to individuals regardless of their body type or frequency of gym visits. The company's commitment to quality is underscored by the scientific validation of their products, which are developed with the assistance of nutrition and physiology experts. Additionally, NXT Level provides useful tools such as calorie and protein calculators to educate consumers on how nutrition can aid in reaching their fitness goals.