Coop Norge SA operates Obs BYGG, a prominent low-cost building materials chain in Norway. The company specializes in providing a wide range of construction and home improvement products, including heating solutions, tools, and seasonal items. Obs BYGG aims to simplify the shopping experience for customers through initiatives like a price guarantee, extended opening hours, and a convenient drive-in service for easy product pickup. Targeting both individual consumers and DIY enthusiasts, Obs BYGG offers a straightforward and accessible approach to purchasing building materials. Customers benefit from a 120-day return policy and a membership program that provides additional purchasing advantages. The company's commitment to affordability and convenience makes it a reliable choice for those seeking quality building supplies at competitive prices.
Coop Norge SA receives predominantly negative feedback from its customers, with many expressing frustration over poor service and product quality. Reviewers frequently mention issues with delayed deliveries, damaged items, and unhelpful customer service.
For instance, a customer reports receiving a damaged kurvsystem after a long wait, while another highlights the trouble of receiving the wrong door and facing refusal for returns. Despite these complaints, some consumers appreciate the competitive pricing and occasional fast delivery, noting that they find the best prices for certain items. However, the overall sentiment is marred by the numerous reports of dissatisfaction, particularly regarding the handling of complaints and the reliability of products. Overall, the reviews indicate a significant need for improvement in customer service and product consistency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.7 | 29 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.0 | 2 |
| Jul 24 | 1.0 | 2 |
| Aug 24 | 1.0 | 2 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 2 |
| May 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 29 most recent reviews.
“Styr unna med mindre du har mye tålmodighet og tid til å bruke med å sette deg inn i forbrukerloven”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 1.7 out of 5 (poor) | 100 out of 100 | — | 29 |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: Coop Norge SA is #5 of 5 on overall rating in this group.
29 reviews of Coop Norge SA. Filter by what matters to you.
Besilte en medium stor ordre på nettsiden, fremfor å sende varene samtidig og fra et sentralt lager, ble ordren min videresendt til forskjellige Coop-butikker rundt omkring i landet som sendte varene til meg individuelt. Det ble 4-5 turer på postkontoret og en haug med kvitteringer. Alle varer ok og jeg er fornøyd selv om ordresystemet virker noe rotete.
Har vært i kontakt med kundeservice da vi skal kjøpe konstruksjonsvirke. Undersøkte prisene på nett før vi dro i butikken. Pris på nett og i butikk varierte med 25kr pr.m. Når vi snakker med kundeservice var de ikke i møtekommende og anklaget oss for å lyve om pris oppgitt på nett. Synes dette var dårlig servis.I tillegg var det utsolgt i butikk men i følge nettsidene var produktet på lager, så ble en skikkelig bomtur.
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Coop Norge SA operates Obs BYGG, a prominent low-cost building materials chain in Norway. The company specializes in providing a wide range of construction and home improvement products, including heating solutions, tools, and seasonal items. Obs BYGG aims to simplify the shopping experience for customers through initiatives like a price guarantee, extended opening hours, and a convenient drive-in service for easy product pickup. Targeting both individual consumers and DIY enthusiasts, Obs BYGG offers a straightforward and accessible approach to purchasing building materials. Customers benefit from a 120-day return policy and a membership program that provides additional purchasing advantages. The company's commitment to affordability and convenience makes it a reliable choice for those seeking quality building supplies at competitive prices.
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