Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.0	1,108	100%	-0.1	● Low

4.0 / 5 overall

1,108 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.0▼ 0.1
12-month avg: 4.0
All-time: 4.0
Category avg: 4.1

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Quality	Value	Trend	Reviews
Online Home ShopThis company	4.0 out of 5 (good)	100 out of 100	4.0 out of 5 (good)	4.2 out of 5 (good)	4.6 out of 5 (good)	—	1,108
Fantastic Services	4.8 out of 5 (good)	100 out of 100	4.1 out of 5 (good)	4.3 out of 5 (good)	2.0 out of 5 (poor)	—	1,809
My Home Move Conveyancing	4.7 out of 5 (good)	100 out of 100	—	—	3.9 out of 5 (good)	—	1,004
Klast Home	3.7 out of 5 (good)	100 out of 100	3.2 out of 5 (fair)	—	—	—	1,000
Ingrams Water & Air	4.6 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.2 out of 5 (good)	4.4 out of 5 (good)	—	1,000

Bottom line: Online Home Shop is #4 of 5 on overall rating in this group. On delivery, Ingrams Water & Air scores higher (4.6 vs 4.0).

wendy hyland

1 review

Aug 31, 2025

Featured

Fantastic item I received Great people…

Fantastic item I received Great people to do business with very quick delivery thank you very much

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Vicki Cuff

1 review

Aug 31, 2025

Featured

Fantastic site

Fantastic site. Amazing ideas and great gift suggestions

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MRSSUELAWSON

1 review

Aug 31, 2025

Featured

Had 1 weighted blanket for grandaughter…

Had 1 weighted blanket for grandaughter was loverly, ended up one for grandson and myself for room to

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Amber Hendy

1 review

Aug 31, 2025

Featured

Haven’t even received this item

Haven’t even received this item. Contacted them no reply Very very poor.

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Customer

1 review

Aug 31, 2025

There is a good range of products

There is a good range of products. Delivery is quick and the standard is good, offering excellent value.

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PHOEBE

1 review

Aug 30, 2025

Great store..Products and Customer Service

Issue with delivery only being part of order..Emailed customer service..quick and helpful response explaining that order was being delivered in two seperate deliveries and included link to track it. Always find product and prices from OHS excellent and very competitive..but now also will state customer service the same 5 stars Thank you Ntuthu..you were very helpful...

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Mr Finn

1 review

Aug 30, 2025

Total failure

First of all it's been over 2 weeks since ordered and not been delivered. Contacted delivery agent and company regarding a refund and still not heard anything. Would definitely not recommend.

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Laura O'connor-Hart

1 review

Aug 30, 2025

Awful

Awful, delivered driver snapped it. Wasn’t packed properly

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MRS LISA J DOWDING

1 review

Aug 30, 2025

Packaged well & recieved really…

Packaged well & recieved really quickly, lovely quality.

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Mr Laurence Hughes

1 review

Aug 30, 2025

Not one of the sets of towels have been…

Not one of the sets of towels have been delivered, I’m the proud owner of 15 flannels in various colours. I’m of the opinion that your towels do not exist; only in pictures. I have run out of patience that I will ever see the towels. You’ve had my money how about the goods,

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Linda Hodges

1 review

Aug 30, 2025

All ways good quality.

I was very pleased with my purchase ,the purchase is good quality good value for the money,will be ordering again soon.

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Cheryl Costley

1 review

Aug 30, 2025

All items arrived before their due date…

All items arrived before their due date and all exactly as described, will save me a lot of time and energy now, Highly recommend,

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Beverly Bellamy

1 review

Aug 30, 2025

Delivered on time with care.

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Tony Kimberley

1 review

Aug 30, 2025

Great quality speedy delivery

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Alison T.

1 review

Aug 30, 2025

Great price and speedy delivery

Great price and speedy delivery, will use this reliable company again.

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Mrs Jacqueline Hawkins

1 review

Aug 30, 2025

Ok goods

Although the reviews for this company were really bad. My order arrived very quickly. The product was good although the base of one of the drawers was missing. Managed to put an old base in. Should probably check there orders when they are packed.

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B Williams

1 review

Aug 30, 2025

Your towels are great not too heavy we …

Your towels are great not to heavy we are in Majorca at the moment and the towels are just right to carry to the beach

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Emma Bellamy

1 review

Aug 30, 2025

Awful

Awful. If I could give less I would. Never received items. Messing around with Yodal and online and I n the end asked for a refund. Terrible service

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Esther

1 review

Aug 30, 2025

Delivered as promised

Delivered as promised, love the soft feel and décor it gives my living room. Good quality product

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Dennis butcher

1 review

Aug 30, 2025

My dielevery never turned up ask for…

My dielevery never turned up ask for refund

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Month	Average	Reviews
Mar 25	4.2	58
Apr 25	4.2	265
May 25	3.8	233
Jun 25	3.9	334
Jul 25	4.2	158
Aug 25	4.3	60

Online Home Shop reviews & trust report

Online Home Shop has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 373 positive reviews

Top complaintsof 112 negative reviews

How it compares

Reviews