What types of materials does Onlinemetals.com offer?

Onlinemetals.com offers a wide range of materials including aluminum, steel, stainless steel, brass, copper, and plastics in various shapes and sizes.

What are the hours of operation for Onlinemetals.com?

Onlinemetals.com operates 24/7 online, but customer service hours are typically Monday through Friday from 8 AM to 5 PM Pacific Time.

How can I contact customer service?

You can contact customer service via email at support@onlinemetals.com or by calling their toll-free number during business hours.

What is the return policy for orders?

Onlinemetals.com has a return policy allowing returns within 30 days of receipt for unused materials, but custom-cut items may not be returnable.

Does Onlinemetals.com offer custom cutting services?

Yes, Onlinemetals.com provides custom cutting services to meet specific size requirements for many of their materials.

What shipping options are available?

Onlinemetals.com offers various shipping options, including standard ground shipping and expedited services, depending on the urgency of your order.

Are there bulk purchase discounts available?

Yes, Onlinemetals.com offers bulk pricing for larger orders, and customers can request a quote for specific quantities.

Does Onlinemetals.com ship internationally?

Yes, Onlinemetals.com ships to various international locations, but customers should check the website for specific shipping policies and rates.

What payment methods does Onlinemetals.com accept?

Onlinemetals.com accepts various payment methods including credit cards, PayPal, and company checks.

Can I track my order after it has been placed?

Yes, once your order has shipped, you will receive a tracking number via email to monitor its delivery status.

Onlinemetals.com Reviews (Dec 2025): Is It Legit?

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Onlinemetals.comThis company	—	0 out of 100	—	0
Covers Timber & Builders Merchants	4.6 out of 5 (good)	100 out of 100	—	1,000
Builders Emporium	4.8 out of 5 (good)	100 out of 100	—	217
GPH Builders Merchants Ltd	4.5 out of 5 (good)	100 out of 100	+10%	182
Trolha	4.6 out of 5 (good)	100 out of 100	—	35

Barbara Moore

1 review

Dec 27, 2025

Featured

Excellent customer service

Onlinemetals.com has some of the best customer service I’ve encountered. They helped me choose the right metal for my project and even provided tips on how to work with it. Will definitely order again!

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William Smith

1 review

Dec 27, 2025

Featured

Decent experience

Overall, I had a decent experience but felt that the website could be more user-friendly. It took me a while to navigate through the different metal types. The product quality was good, though.

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Jessica Smith

1 review

Dec 27, 2025

Featured

Great variety and quality

I've ordered from Onlinemetals.com multiple times and have always been impressed by the quality of the metals. Their selection is extensive, making it easy to find exactly what I need for my projects. Highly recommend!

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Robert Thomas

1 review

Dec 27, 2025

Featured

Average experience

My experience with Onlinemetals.com was average. The products were fine, but it took longer to arrive than I expected. I might try them again but will plan better for the delivery time.

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Richard Lee

1 review

Dec 27, 2025

Highly recommend for professionals

As a professional fabricator, I've used Onlinemetals.com for years. They consistently provide high-quality materials and excellent service. It's a reliable source I trust for my business needs.

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Sandra Lee

1 review

Dec 27, 2025

Mixed feelings

While the variety of metals is impressive, I found the prices to be a bit high compared to local suppliers. However, the convenience of online ordering makes it worth it sometimes.

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George Johnson

1 review

Dec 27, 2025

Fast shipping, but missing items

I was pleased with the speed of delivery, but one of the metal sheets I ordered was missing from the package. Customer service was responsive and fixed the issue quickly, but I expected a complete order.

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Susan Taylor

1 review

Dec 27, 2025

Slow response time

While the materials are good, I experienced slow response times when I reached out for support. I had questions about my order, and it took longer than expected to get a reply.

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Lisa Moore

1 review

Dec 27, 2025

Good metals, poor packaging

The metals I received were top quality, but the packaging could have been better. Some items were slightly bent during shipping. A little more care in packing would go a long way.

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Steven Anderson

1 review

Dec 27, 2025

Reliable and efficient

I've relied on Onlinemetals.com for several commercial projects, and they have never let me down. The quality is consistent, and the prices are fair. Great for businesses like mine!

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Lisa Hernandez

1 review

Dec 27, 2025

Exceptional service

I had an issue with a damaged item upon delivery, but Onlinemetals handled it beautifully. They sent a replacement quickly without any hassle. Very impressed with their customer care!

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Andrew Lopez

1 review

Dec 27, 2025

Perfect for DIY projects

I love Onlinemetals.com for my DIY metal projects! The metal is always high quality and cuts beautifully. Plus, the delivery is usually right on time. A fantastic resource for hobbyists!

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Onlinemetals.com reviews & trust report

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