Mixed feelings
While the variety of metals is impressive, I found the prices to be a bit high compared to local suppliers. However, the convenience of online ordering makes it worth it sometimes.
Onlinemetals.com is an online retailer specializing in the sale of various metal products, including sheets, rods, tubes, and bars. The platform serves customers in industries such as construction, manufacturing, and fabrication by providing a convenient way to purchase metal materials in various sizes and specifications. Additionally, the site offers resources for customers to learn about metal properties and fabrication techniques.
Reviewers express a mixed sentiment about Onlinemetals.com, highlighting both positive experiences and notable concerns. Many customers appreciate the high quality of the metals and commend the exceptional customer service, with several mentioning quick resolutions to issues like damaged items or missing orders.
Professionals and DIY enthusiasts alike find the variety and reliability of products beneficial for their projects. However, some consumers report frustrations with packaging, noting that items sometimes arrive bent due to inadequate protection during shipping. Additionally, there are mentions of slow response times and a less user-friendly website, which can hinder the overall experience. Despite these drawbacks, the overall sentiment leans positive, with many willing to recommend the service for its quality and support.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 35 |
12 reviews of Onlinemetals.com. Filter by what matters to you.
While the variety of metals is impressive, I found the prices to be a bit high compared to local suppliers. However, the convenience of online ordering makes it worth it sometimes.
The metals I received were top quality, but the packaging could have been better. Some items were slightly bent during shipping. A little more care in packing would go a long way.
Quick answers to the questions people ask most.
Onlinemetals.com offers a wide range of materials including aluminum, steel, stainless steel, brass, copper, and plastics in various shapes and sizes.
Onlinemetals.com operates 24/7 online, but customer service hours are typically Monday through Friday from 8 AM to 5 PM Pacific Time.
You can contact customer service via email at support@onlinemetals.com or by calling their toll-free number during business hours.
Onlinemetals.com has a return policy allowing returns within 30 days of receipt for unused materials, but custom-cut items may not be returnable.
Yes, Onlinemetals.com provides custom cutting services to meet specific size requirements for many of their materials.
Onlinemetals.com offers various shipping options, including standard ground shipping and expedited services, depending on the urgency of your order.
Yes, Onlinemetals.com offers bulk pricing for larger orders, and customers can request a quote for specific quantities.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Onlinemetals.com ships to various international locations, but customers should check the website for specific shipping policies and rates.
Onlinemetals.com accepts various payment methods including credit cards, PayPal, and company checks.
Yes, once your order has shipped, you will receive a tracking number via email to monitor its delivery status.
Onlinemetals.com is an online retailer specializing in the sale of various metal products, including sheets, rods, tubes, and bars. The platform serves customers in industries such as construction, manufacturing, and fabrication by providing a convenient way to purchase metal materials in various sizes and specifications. Additionally, the site offers resources for customers to learn about metal properties and fabrication techniques.