Heb geld terug gekregen op tijd
Heb geld terug gekregen op tijd

Online Payment Platform is a specialized payment processing solution designed for platforms and marketplaces. The company provides a comprehensive suite of services that enables businesses to accept and process secure payments through a variety of local and international methods. With features such as customizable checkout experiences, multi-split transactions, and escrow services, Online Payment Platform ensures that both consumer-to-consumer (C2C) and business-to-consumer (B2C) transactions are managed efficiently and securely. Targeting online marketplaces and platforms, the company offers white-label and API solutions that allow clients to integrate payment processing seamlessly. Its offerings include robust onboarding processes for merchants, support for multiple currencies, and compliance with industry regulations such as PSD2. By focusing on optimizing payment journeys, Online Payment Platform aims to enhance the overall transaction experience for both businesses and their customers.
The Online Payment Platform receives mixed reviews, with a notable portion of customers praising its speed and service quality. Many reviewers highlight the prompt assistance in resolving issues, with comments like "schnelle Hilfe bei Problemen" and "goede afhandeling" indicating satisfaction with the support provided.
However, there are significant complaints regarding fees and the handling of refunds, with some users expressing frustration over service fees for situations beyond their control and delays in receiving money back. Specific criticisms include issues with the return process and a lack of transparency in certain transactions. Despite these challenges, the overall sentiment leans positive, as many customers appreciate the platform's efficiency and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 1,060 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.5 | 780 |
| Jul 25 | 3.5 | 220 |
| Aug 25 | 3.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Problem situation was dealt with promptly but the deduction of a service fee for a situation which is entirely not of...”
“Ich habe am 11”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 2.7 out of 5 (poor) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,060 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | — | 1,060 |
Bottom line: Online Payment Platform is #5 of 5 on overall rating in this group. On quality, JustCover Travel Insurance scores higher (5.0 vs 2.4).
500 reviews of Online Payment Platform. Filter by what matters to you.
Heb geld terug gekregen op tijd
Very weak service. Had to deal with this 3x now. Via marktplaats you pay for their service to ensure that the deal goes well. Most of the time they don’t add anything, but then when it eventually goes wrong they close the ticket immediately. Keep cash from you (if you do not make an issue) even though the seller already has been marked as a Fraud and do not refund shipping labels even when nothing was sent with the label. Honestly I would only recommend this service if you already do not trust a Seller and you are willing to take a risk/gamble (losing 5% to their *service*)
Alles Super. Danke.
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Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 36% are 1–2★.
Habe nicht nicht verstanden gefühlt
I was pleased that the money came back. The seller suggested that I would send back the purchased item. That is the plan now…
Ik had geen eerdere ervaring met jullie bemiddeling. Maar nu achteraf is het allemaal goed gekomen. Heldere communicatie. Dank jullie wel.
Ein payment Dienstleister der bestimmte Banken ausschließt ist für mich nicht Akzeptabel. Keine weiteren Geschäfte und sicher Bezahlen aus Kleinanzeigen entfernt. Sorry Leute
Geld retour gekregen
Ich würde gerne keinen Stern geben. Halten sich leider nicht an ihre eigenen Richtlinien…
Snelle reactie
Bei unserem Verkauf hat der Käufer den Empfang der Waren nicht bestätigt. Wir haben 200 Euro verloren. Es ging um eine Grafikkarte. Wir haben diese über Sofortkauf bei Kleinanzeigen verkauft. Es gab keine Rückmeldung von Kleinanzeigen. Dem Käufer wurde einfach geglaubt. Was mit unserem Geld ist, hat sich keiner interessiert. Wir haben keine Erstattung erhalten. Sicher ist dieser Verkauf nicht!
Verstehe nicht weshalb man Service Kosten tragen muss werde nie wieder mit dieser Zahlungsoption bezahlen und die rockzahlung dauert ewig … Habe von einem Anderen Verkäufer obwohl die Rückzahlung seit 26.06 veranlasst wurde immernoch nichts erhalten
Die die ganz schnelle Antworten und Bearbeitung alles komplett unkompliziert richtig gut
Eerder reageren op toegestuurde meldingen in een ticket en daadwerkelijk lezen wat er staat. Nu is ook zonder tegenspraak het ticket gesloten waar ik nog wel iets aan wilde toevoegen. Dit kan nu niet meer. Heel jammer. ook het hele "muten" van tickets tot een bepaalde datum is best een aparte manier van zaken doen vind ik. Iemand maakt een ticket aan, daarna komt er een reactie op en eentje van jullie uit...daarna wordt de ticket dus gemute tot een bepaalde datum (die niet wordt gedeeld) voordat er uberhaupt weer naar het ticket wordt gekeken en wordt geantwoord. Je moet dan telefonisch contact zoeken (de chatbot is de meest simpele ooit en geeft je geen duidelijkheid en je kan ook niet in contact komen met een medewerker op die manier) en dan hoor je ja ik zal het aan de betreffende afdeling doorgeven....pff geen goede gang van zaken als er niet actief wordt gemonitored op tickets.
ich warte vergebens auf meine versandkosten auszahlung über 6,99 €.
Online Payment Platform is a specialized payment processing solution designed for platforms and marketplaces. The company provides a comprehensive suite of services that enables businesses to accept and process secure payments through a variety of local and international methods. With features such as customizable checkout experiences, multi-split transactions, and escrow services, Online Payment Platform ensures that both consumer-to-consumer (C2C) and business-to-consumer (B2C) transactions are managed efficiently and securely. Targeting online marketplaces and platforms, the company offers white-label and API solutions that allow clients to integrate payment processing seamlessly. Its offerings include robust onboarding processes for merchants, support for multiple currencies, and compliance with industry regulations such as PSD2. By focusing on optimizing payment journeys, Online Payment Platform aims to enhance the overall transaction experience for both businesses and their customers.
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