Correct afgehandeld
Correct afgehandeld

Online Payment Platform is a specialized payment processing solution designed for platforms and marketplaces. The company provides a comprehensive suite of services that enables businesses to accept and process secure payments through a variety of local and international methods. With features such as customizable checkout experiences, multi-split transactions, and escrow services, Online Payment Platform ensures that both consumer-to-consumer (C2C) and business-to-consumer (B2C) transactions are managed efficiently and securely. Targeting online marketplaces and platforms, the company offers white-label and API solutions that allow clients to integrate payment processing seamlessly. Its offerings include robust onboarding processes for merchants, support for multiple currencies, and compliance with industry regulations such as PSD2. By focusing on optimizing payment journeys, Online Payment Platform aims to enhance the overall transaction experience for both businesses and their customers.
The Online Payment Platform receives mixed reviews, with a notable portion of customers praising its speed and service quality. Many reviewers highlight the prompt assistance in resolving issues, with comments like "schnelle Hilfe bei Problemen" and "goede afhandeling" indicating satisfaction with the support provided.
However, there are significant complaints regarding fees and the handling of refunds, with some users expressing frustration over service fees for situations beyond their control and delays in receiving money back. Specific criticisms include issues with the return process and a lack of transparency in certain transactions. Despite these challenges, the overall sentiment leans positive, as many customers appreciate the platform's efficiency and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 1,060 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.5 | 780 |
| Jul 25 | 3.5 | 220 |
| Aug 25 | 3.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Problem situation was dealt with promptly but the deduction of a service fee for a situation which is entirely not of...”
“Ich habe am 11”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 2.7 out of 5 (poor) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,060 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | — | 1,060 |
Bottom line: Online Payment Platform is #5 of 5 on overall rating in this group. On quality, JustCover Travel Insurance scores higher (5.0 vs 2.4).
500 reviews of Online Payment Platform. Filter by what matters to you.
Correct afgehandeld
wrong amount. 7 € is not what I paid. Refund me the whole amount, otherwise I'd have to inform my lawyer.
Omdat de verkoper geen betalingen wenste te ontvangen via Marktplaats, hetgeen hij niet in zijn advertentie vermeldde, heb ik direct de betaling geannuleerd bij Online Payment Platform en vrijwel direct een reactie ontvangen. Omdat de verkoper in de gelegenheid is gesteld alsnog het product te leveren heb ik nu na vijf dagen bericht ontvangen dat het bedrag wordt teruggestort.
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Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 36% are 1–2★.
De manier en volgorde van de betaling door koper, en tot aan de laatste stap van het uitbetalen aan verkoper. Over de behandeling en afhandeling van klachten, meldingen en tickets kan ik nog geen mening of review in te vullen. Toevallig is een ticket wat ik heb aangemaakt wegens wegens oplichting door koper wat gisteren is afgehandeld door mp. Nu is het aan online payment om mijn verzoek en te bemiddelen tot een oplossing.Die oplossing is of ik krijg mijn eigendom retour van koper en zoniet dan verwacht ik dat het geresveerde bedrag van koper alsnog aan mij ( de verkoper ) wordt vrijgegeven en uitbetaald. wegens oplichting door koper
Omdat alles moeiloos verliep...en ik mijn geld netjes op tijd teruggestort gekregen heb!
Sehr geehrte Damen und Herren, Ihr Service ist perfekt und meine Reklamation ist erfolgreich abgewickelt. Vielen Dank Franciszek Czerniak
Het is fijn dat wanneer je een aankoopbescherming toevoegt bij je aankoop er ook daadwerkelijk goed gekeken wordt naar de aangeleverde argumenten en er snel een besluit genomen wordt. In een recent geval kreeg ik een restitutie van een deel van het aankoop bedrag omdat het geleverde niet compleet was en ik iets bij moest kopen.
duidelijke procedure met tijdige momenten waarop informatie is gedeeld
I did not get the full amount of money back! EUR 3.65 are missing. Very bad!
Zuverlässig und gut
Goede service fijn chat gesprek goede uitleg Terug betaling zeer vlot verlopen het geld weer heel snel op mijn rekening Ik heb dus een hele goede ervaring
Artikel leider defekt erhalten, Einigung auf Rückzahlungsbetrag der unproblematisch erstattet wurde. Gute Abwicklung.
Wenn es keine Komplikationen gibt läuft alles gut. Wenn es Probleme gibt sind die Möglichkeiten diese mitzuteilen äußerst beschränkt bzw. in der vorgegeben Auswahl nicht enthalten.
Online Payment Platform is a specialized payment processing solution designed for platforms and marketplaces. The company provides a comprehensive suite of services that enables businesses to accept and process secure payments through a variety of local and international methods. With features such as customizable checkout experiences, multi-split transactions, and escrow services, Online Payment Platform ensures that both consumer-to-consumer (C2C) and business-to-consumer (B2C) transactions are managed efficiently and securely. Targeting online marketplaces and platforms, the company offers white-label and API solutions that allow clients to integrate payment processing seamlessly. Its offerings include robust onboarding processes for merchants, support for multiple currencies, and compliance with industry regulations such as PSD2. By focusing on optimizing payment journeys, Online Payment Platform aims to enhance the overall transaction experience for both businesses and their customers.
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