Op de Weis - coffee, tea & more reviews & trust report
Op de Weis is a specialty coffee and tea store located in the Benoordenhout district of The Hague, Netherlands. The company offers a diverse selection of products, including freshly roasted coffee beans, over 50 varieties of loose and packaged teas, espresso machines, and related accessories. Catering to both individual customers and gift seekers, Op de Weis emphasizes personalized service and expert advice.
In addition to retail offerings, Op de Weis operates as an espresso bar and lunchroom, providing customers with a place to enjoy quality coffee, tea, chocolate, pastries, and sandwiches. The company also provides additional services such as lunch delivery, High Tea events, and workshops that focus on barista skills and latte art, appealing to those interested in enhancing their coffee-making abilities.
Op de Weis - coffee, tea & more has a positive customer experience.
Op de Weis consistently receives high praise from customers for its exceptional service and speedy delivery. Reviewers highlight the smooth ordering process and quick shipping, often noting the personal touches, such as hand-written notes and thoughtful gifts included with their orders.
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Many express satisfaction with the quality of products, emphasizing that items meet or exceed expectations. Additionally, the company is commended for its commitment to environmental sustainability, using reused packaging materials. While there are minor mentions of shipping fees for international orders, this does not seem to detract from the overall positive experience. Overall, Op de Weis stands out as a highly recommended choice for coffee and tea enthusiasts, reflecting a sentiment of complete satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
341
100%
● Low
5.0 / 5 overall
=
341 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
3
Oct 24
5.0
6
Nov 24
5.0
1
Dec 24
5.0
4
Jan 25
5.0
1
Feb 25
5.0
4
Mar 25
5.0
3
Apr 25
5.0
1
May 25
—
0
Jun 25
—
0
Jul 25
5.0
3
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
Top praiseof 341 positive reviews
Customer service33%
114 mentions
Website & app5%
16 mentions
Fast & efficient3%
11 mentions
Delivery2%
7 mentions
“De bestelling en levering verliepen soepel en snel”
On “Customer service” · Aug 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
Super geholpen door Michaël. Ondanks dat de product niet op voorraad was is deze als backorder geplaatst en binnen 2 weken had ik de koffiemolen binnen!
Ik ben ook zeer tevreden met de koffiemolen, maalt super homogeen! Zeker een aanrader.
Ik heb hier een Severin Filka besteld. Deze werd snel geleverd met een handgeschreven bedankje. Altijd leuk wanneer een bedrijf die moeite neemt.
Zeer tevreden over het apparaat en dus ook over de Op de Weis
Is Op de Weis - coffee, tea & more a legitimate company?
Op de Weis has consistently received positive reviews, with multiple 5-star ratings highlighting their smooth ordering process and prompt delivery. Real customer experiences affirm the company's credibility and commitment to quality.
Is Op de Weis - coffee, tea & more a scam?
No, Op de Weis is not a scam. Verified reviews show a pattern of satisfied customers who appreciate the fast service and personal touches, such as hand-written notes, indicating that they can be trusted.
What products does Op de Weis - coffee, tea & more offer?
Op de Weis specializes in coffee and tea products, including coffee makers, grinders, and accessories. They also offer workshops, such as barista training, enhancing the overall customer experience.
What payment methods does Op de Weis - coffee, tea & more accept?
Op de Weis accepts various payment methods to ensure convenience, including credit cards and other online payment options. Customers have appreciated the straightforward checkout process.
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How can I contact customer support at Op de Weis - coffee, tea & more?
Customer support at Op de Weis can be reached through their website, where they provide contact options for inquiries and assistance. Many reviews mention their responsive and helpful service.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Personeel is vriendelijk en heeft me kundig geadviseerd over de bonenmaler en koffiebonen. Klein puntje wat ik persoonlijk graag zou zien wat voor mij de service naar een nog hoger plan tilt bij de aangeboden koffiebonen is een richtlijn bij de individuele bonen, een recept als het ware, met input (aantal gram bonen), output (aantal gram vloeistof in je kopje), doorlooptijd en eventueel de temperatuur voor pistonmachines. Dat zou de instelfase bij een nieuw te proberen boon vergemakkelijken en de koffiebeleving dus verhogen, want de ene boon is de andere niet.
Snelle levering van de Hario Skerton pro handkoffiemolen, scherpe prijs. Goede instelbaarheid van fijn tot grof, heb er tot nu toe alleen maar plezier van gehad.
Snel en goed bestel proces. Ik had aanvankelijk een foutje in mij aflever adres. Een telefoontje en met een vriendelijk contact was dat direct hersteld. Volgende dag het product in huis: Ascaso I-Steel RVS 250W met timer.
Heel erg tevreden over levering van gekocht product. Bij de aankoop zat ook een handgeschreven mededeling dat echt geapprecieerd word. Bovendien zat er een handleiding bij hoe ik de handgrinder best kon gebruiken bij men bijgekochte aeropress.
Bought a Eureka Mignon Manuale grinder. It arrived the next day with a handwrittenetter as a thank you, chocolate, tea and a free coffee bag as a gift. Following that day I recieved an email with instructions and places to look to learn more about my new grinder. Amazed at the level of detail and care, makes the customer feel heard.
Eureka specialita besteld.
Blijkt een uitstekende keus te zijn.
Eureka specialita is geruisloos en maalgraad instellen is feilloos en exact.
Maakt veel rommel zit helaas geen opvangbakje bij.
Verder is de bonenhouder vrij simpel en kan makkelijk barsten tijdens het openen en sluiten.
Verder is de service bij op de Weis geweldig. Zeer klantvriendelijk en na weken nog eens een nazorg email.
Keep up the good job en hele goede zaken gewenst.
Goede en vriendelijk service. Verstand van zaken mbt koffie en materialen. Winkeleigenaar nam de tijd (bijna sluitingstijd) om in te gaan op vragen en was erg behulpzaam. Fijne zaak, zeker waard om een lekker bakkie koffie te halen of mooie koffie spullen te kopen.
Op de Weis is a specialty coffee and tea store located in the Benoordenhout district of The Hague, Netherlands. The company offers a diverse selection of products, including freshly roasted coffee beans, over 50 varieties of loose and packaged teas, espresso machines, and related accessories. Catering to both individual customers and gift seekers, Op de Weis emphasizes personalized service and expert advice.
In addition to retail offerings, Op de Weis operates as an espresso bar and lunchroom, providing customers with a place to enjoy quality coffee, tea, chocolate, pastries, and sandwiches. The company also provides additional services such as lunch delivery, High Tea events, and workshops that focus on barista skills and latte art, appealing to those interested in enhancing their coffee-making abilities.