Great Customer Service
I had a minor issue with my Optima battery, and the customer service team was excellent in resolving it. They sent me a replacement promptly. Great service!
Optima Battery is a company specializing in the design and manufacturing of high-performance automotive batteries. Known for their unique SpiralCell technology, they provide batteries that are engineered for durability and reliability in various applications, including vehicles and marine equipment. The company aims to meet the needs of consumers seeking enhanced power solutions for their electrical systems.
Reviewers generally appreciate Optima batteries for their long-lasting performance and impressive starting power, with many noting their reliability in various applications, such as boats and classic cars. Customers highlight the maintenance-free aspect and exceptional durability, particularly in extreme conditions.
However, some consumers express mixed feelings due to functionality issues that arise after a year of use, particularly during cold starts. Additionally, a few reviews mention frustrations with the warranty process and the weight of the batteries as potential drawbacks. While the customer service receives praise for prompt resolutions, there are concerns about longevity and charging times. Overall, Optima batteries are viewed positively, but there are notable areas for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Optima Battery. Filter by what matters to you.
I had a minor issue with my Optima battery, and the customer service team was excellent in resolving it. They sent me a replacement promptly. Great service!
Quick answers to the questions people ask most.
Optima Battery specializes in high-performance AGM batteries, including products for automotive, marine, and powersport applications.
You can use the dealer locator tool on the Optima Battery website to find authorized dealers in your area.
Optima Battery's customer service is typically available Monday through Friday, from 8 AM to 5 PM Eastern Time.
Yes, Optima Batteries come with a limited warranty that varies by product. Please refer to the specific product details on their website for warranty information.
You can contact Optima Battery's customer support via their website's contact form or by calling their customer service phone number, which is listed on their site.
Optima Battery generally allows returns within a specified period if the product is in new condition and accompanied by a receipt; however, specific conditions may apply.
Yes, Optima Batteries are designed to perform well in extreme temperatures, including cold weather, thanks to their AGM technology.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Optima Batteries are recyclable. It's important to dispose of them properly at designated recycling centers or return them to the dealer.
Optima Battery does not provide installation services directly, but many of their authorized dealers may offer installation as part of their services.
Optima Battery is a company specializing in the design and manufacturing of high-performance automotive batteries. Known for their unique SpiralCell technology, they provide batteries that are engineered for durability and reliability in various applications, including vehicles and marine equipment. The company aims to meet the needs of consumers seeking enhanced power solutions for their electrical systems.