Not impressed with follow-up
Installation was okay but when I had questions afterwards, it was hard to reach someone knowledgeable. The unit works fine but expected better customer support for the price paid.
Ozone Mini Split provides heating, ventilation, and air conditioning services specializing in ductless mini-split systems. The company likely offers installation, maintenance, and repair services for residential and commercial HVAC equipment. Their focus appears to be on energy-efficient climate control solutions for properties that may not have traditional ductwork.
Consumers generally appreciate Ozone Mini Split for their knowledgeable team and professional installation services. Many reviewers highlight the efficiency and expertise of the technicians, noting that installations are often completed flawlessly and with minimal disruption.
The units themselves receive praise for their performance, particularly in small commercial spaces. However, some customers express concerns about communication issues, particularly regarding follow-up support and scheduling, which can lead to frustration. A few reviews mention that while the installation quality is high, the pricing may be on the expensive side compared to competitors. Overall, Ozone Mini Split delivers solid service but could improve in customer support and organization. The sentiment leans positively, reflecting a generally satisfied customer base.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 195 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 103 |
12 reviews of Ozone Mini Split. Filter by what matters to you.
Installation was okay but when I had questions afterwards, it was hard to reach someone knowledgeable. The unit works fine but expected better customer support for the price paid.
Quick answers to the questions people ask most.
Ozone Mini Split specializes in mini split air conditioning system installation, repair, and maintenance services. We work with all major brands and provide both residential and commercial HVAC solutions.
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. Emergency repair services are available 24/7 for urgent HVAC issues.
You can reach us by phone, email, or through our website's contact form. We typically respond to service requests within 2-4 hours during business hours.
Yes, we provide free estimates for all new installations and major repair work. Our technicians will assess your space and provide detailed pricing before any work begins.
We install and service all major mini split brands including Mitsubishi, Daikin, LG, Samsung, and Fujitsu. Our technicians are certified to work on both single-zone and multi-zone systems.
Yes, we provide a 1-year warranty on all installation work and a 90-day warranty on repairs. Manufacturer warranties on equipment vary by brand and are honored separately.
Most routine service appointments can be scheduled within 24-48 hours. Emergency repairs are prioritized and we aim to respond the same day when possible.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We accept cash, check, and all major credit cards. We also offer financing options for larger installations through approved credit partners.
Yes, we offer annual and bi-annual maintenance plans that include system cleaning, filter replacement, and performance checks. Regular maintenance helps extend system life and maintain efficiency.
Ozone Mini Split provides heating, ventilation, and air conditioning services specializing in ductless mini-split systems. The company likely offers installation, maintenance, and repair services for residential and commercial HVAC equipment. Their focus appears to be on energy-efficient climate control solutions for properties that may not have traditional ductwork.