PAIR Mobile is a leading phone repair company based in Ireland, specializing in a wide array of repair services for mobile devices including iPhones, Samsung, Huawei, and iPads. Established in 2010, PAIR Mobile has grown to serve customers across multiple locations, including Dublin, Cork, and Limerick. The company offers an extensive range of services, such as screen repairs, battery replacements, water damage diagnostics, and power problem diagnostics. With a commitment to using 100% genuine parts for all repairs, PAIR Mobile ensures a premium repair service for its customers. Targeting individuals in need of quick and reliable mobile phone repairs, PAIR Mobile caters to a broad customer base looking to restore their devices to optimal functionality. The company facilitates an easy booking process online, allowing customers to book repairs and drop off their devices at their preferred PAIR Mobile location. By maintaining an excellent service rating and prioritizing customer satisfaction, PAIR Mobile positions itself as a trusted choice for mobile phone repairs in Ireland.
PAIR Mobile receives high praise for its efficient service and helpful staff, with many customers noting quick turnaround times for phone repairs. Reviewers frequently highlight the professionalism and friendliness of the technicians, who are described as knowledgeable and caring.
Positive experiences include successful screen replacements and prompt assistance, making it a go-to option for tech-related needs. However, some customers express frustration with long wait times and miscommunication regarding appointments, particularly when they were told to return for services after traveling significant distances. Despite these occasional complaints, the overwhelming sentiment remains positive, with many recommending PAIR Mobile for its reliable and speedy service. Overall, PAIR Mobile is well-regarded for its customer service and repair efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 594 | 100% | -1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 4 |
| Sep 24 | 4.7 | 12 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 13 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 4.5 | 2 |
| May 25 | — | 0 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 3.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently had the screen on my iPhone and iPad replaced in Pair Swords”
“Do yourself a favour and stay away from Pair, worst customer service ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.5 out of 5 (good) | 4.0 out of 5 (good) | −6% | 594 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: PAIR Mobile is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.5).
500 reviews of PAIR Mobile. Filter by what matters to you.
I got a replacement screen for my iPhone SE and just days later another crack appeared despite the fact it hadn’t been dropped and is housed in a protective wallet and kept in a handbag! The replacement screen was poor quality. When I returned it to Pair Blanchardstown I was told I’d need to pay an additional €45 for them to do anything. More cracks has also now appeared since all over the screen!! Very disappointed with the quality.
Used Pair to replace a broken iPad screen and got a 6 month warranty, screen stopped working after 3 months but pair replaced it under warranty, 3 months later and it started glitching again. Manager in swords was polite but told me that warranty was out by 2 days and I owed them €25 for diagnostics and it would be €100 for replacement screen, I told them absolutely no way was I paying for a screen that lasted 3 months, went to pick up iPad and I was told that it was fixed and I owed them €100, told them I had no intention of even paying the €25 diagnostic fee, in fairness to person on duty they said that they looked back through the notes on the file, apologised and gave us the repair as a token of goodwill, I’m happy with the service overall, can’t blame the company for one employees bad behaviour, they did the right thing in end
I bought all my 4 gadgets here and all of them are still working And in good condition, it’s very affordable and good customer service. Very fast when it comes to repair. Yeah 5 stars for you .
Quick answers to the questions people ask most.
Repair times can vary depending on the issue and device. However, many customers have experienced quick turnarounds, often within the same day. For a specific estimate, please visit our website or contact us directly.
Yes, we strive to provide upfront pricing for common issues. For a detailed estimate based on your specific needs, please visit our website or contact one of our stores directly.
PAIR Mobile specializes in repairing a wide range of devices, including smartphones and tablets. For more information on the types of devices we service, please check our website or reach out to us.
We stand behind the quality of our repair services. For detailed warranty information, including terms and conditions, please visit our website or inquire in-store.
Customer satisfaction is paramount to us. If you're not satisfied with the service received, please contact us directly to discuss your concerns and how we can make it right.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I had my ipad repaired in liffey valley and the employee got it fixed so fast. Really appreciate the man. Everything is working perfectly and recommend it 100%.
Got my Huawei p30 Pro phone screen protector replaced here and it was very reasonable price and only took 1 hour. There is also a lifetime warranty on the screen protector which is very much needed!
They are very good, always helping.
I would like to thank the staff, as my phone would not switch on, turned out the screen was damaged. So instead of a new phone i got a new screen and all my information was kept. Thank you
Great quick service! Phone was ready in an hour and my screen was good as new!
Bought Zagg tempered glass for samsung galaxy ultra in Pair Mobile Crescent shopping centre limerick even before I left the crescent on Saturday the tempered glass was lifting so I went back in and was told to wait 24 hours .. I was outside the 24hours when I rang and was told there was nothing they could do as I was outside my 24 hour warranty €25 wasted and now I've to go and get another one .. Very poor service
Very helpful and friendly staff
Very great quaulity stuff great service
After paying €99 for a new screen my phone mic and battery stopped working the following day. I brought it into the Vodafone repair shop and was told that the battery and mic were damaged as the new screen fitted was not genuine samsung. Went back to pair and was told I would have to pay for them to repair any damages. Extremely poor service
Recently had my screen repaired very quick reliable and very helpful would definitely recommend.
Outstanding service from the team. A huge thanks to Chris in particular who provided a great customer experience from start to finish. I would recommend Pair Mobile to anyone, Chris was very professional, efficient and knowledgeable but also transparent on pricing/timing and possible issues ( host touching issue). Very impress with the service which is the opposite I received from the nearby apple store with extortion price and no support / guidance whatsoever . Chris, thanks again
Great service
I am a loyal customer to PAIR Mobile. I get all my phones, tablets and accessories from them. After a recent complaint in relation to a unit I purchased online, the customer service was excellent and I could return the item that wasn’t suitable. So I am happy with their services. Thank you
Brilliant Service, Just needed a cracked camera lense on an iphone repaired. Literally only less than an hour which was handy when looking around other shops! so quick the two girls working there were so friendly! definitely would recommend! The man fixing the phone knew exactly what to do! 😀
Gave me the wrong product
Brilliant product and service
PAIR Mobile is a leading phone repair company based in Ireland, specializing in a wide array of repair services for mobile devices including iPhones, Samsung, Huawei, and iPads. Established in 2010, PAIR Mobile has grown to serve customers across multiple locations, including Dublin, Cork, and Limerick. The company offers an extensive range of services, such as screen repairs, battery replacements, water damage diagnostics, and power problem diagnostics. With a commitment to using 100% genuine parts for all repairs, PAIR Mobile ensures a premium repair service for its customers. Targeting individuals in need of quick and reliable mobile phone repairs, PAIR Mobile caters to a broad customer base looking to restore their devices to optimal functionality. The company facilitates an easy booking process online, allowing customers to book repairs and drop off their devices at their preferred PAIR Mobile location. By maintaining an excellent service rating and prioritizing customer satisfaction, PAIR Mobile positions itself as a trusted choice for mobile phone repairs in Ireland.
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