Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Low volume · weighted down	2.6	5	100%	—	● Not enough data

2.6 / 5 overall

5 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review May 2025.

Last 3 months: 5.0
12-month avg: 5.0
All-time: 2.6
Category avg: 4.4

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Patterson DentalThis company	2.6 out of 5 (poor)	33 out of 100	—	5
PRO Test	4.6 out of 5 (good)	100 out of 100	—	51
Rula	4.6 out of 5 (good)	100 out of 100	—	1,000
Canada Pharmacy	4.3 out of 5 (good)	100 out of 100	—	100
Amicafarmacia	1.1 out of 5 (poor)	100 out of 100	—	100

Bottom line: Patterson Dental is #4 of 5 on overall rating in this group.

Santa Clause

1 review

May 21, 2025

Featured

Very quiet ,,home away from home dental…

Very quiet ,,home away from home dental office ,,with a great staff that makes you feel welcome and dentures are same day as extractions,,I love this place❤️

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Steven E. Sylvester

1 review

Mar 20, 2024

Featured

Collection call during the worst cyber-attack ever

Dental insurance claims filings have been hindered by a recent cyberattack. Our income has been devastated. Patterson software has been crippled. They are keenly aware of this. So they have the nerve to make a collection call and threaten to shut off the software just when we can begin to get out claims following their convoluted work around.

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Marc

1 review

Jan 30, 2024

Featured

Horrible company… they charge 18%…

Horrible company… they charge 18% finance charges. They overcharge for their supplies. Terrible customer service. Run for the hills. You will get screwed like I did. Definitely the worst experience with a dental company in my 25 years of practice.

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Michael Montgomery

1 review

Jul 5, 2023

Featured

A mindless company

Patterson sent three different technicians to repair our chair light. On the first visit (4/04/23), the technician stated that we needed a new transformer and that Patterson could not obtain it. So I showed him a transformer from a dental equipment supplier which he felt would work. I purchased the transformer and Patterson sent a second technician to install it (4/11/23). However, the transformer would not work and the second technician said that we were not getting power to the light and that I should get electricians to remedy the problem. I sent the transformer back to paying $40 for shipping and restocking. I had electricians evaluate the lack of power, but they said that the light was getting power and this cost me $400. We purchased another transformer which a third technician installed (4/19/23). I made my concerns known when they asked for a review, but never heard back from anyone. I then sent to concerns to our local Patterson office and they dropped charges associated with the second technician visit, but charged us 3 service charges for delaying our payment. I had delayed paying until I was satisfied with Patterson's attention to the debacle.

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Ginny Nobles

1 review

Jul 21, 2020

As always friendly

As always friendly, feeling like you are family. They always are caring, and very informative

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Patterson Dental reviews & trust report

Patterson Dental has a mixed customer experience.

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top complaintsof 3 negative reviews

How it compares

Reviews