Decent but room for improvement
The pet care itself was fine, but customer service could use some work. Had to call multiple times to get responses to questions about my booking. The actual care provider was wonderful though.
Pawfecthouse.com appears to be a business service provider focused on pet-related services and solutions. The company likely offers various services for pet owners, which may include pet care, grooming, boarding, or other animal-related business services. Based on the name, the business positions itself as providing comprehensive or "perfect" solutions for pet-related needs.
Pawfecthouse.com receives a generally positive reception from customers, with many praising the professional service and attentive care provided to their pets. Reviewers highlight the excellent communication, including updates and photos, which help pet owners feel connected while away.
The dog walking service is particularly appreciated for its reliability, with many busy professionals finding it a lifesaver. However, some customers express concerns about inconsistency in service quality, noting that experiences can vary significantly depending on the staff member assigned. While the app is convenient for booking, there are mentions of scheduling mix-ups and a need for improved customer service responsiveness. Overall, Pawfecthouse.com is seen as a solid choice for pet care, though there is room for improvement in consistency and customer support.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Stores.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,100 | |
| 4.3 out of 5 (good) | 100 out of 100 | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | −33% | 407 |
12 reviews of Pawfecthouse.com. Filter by what matters to you.
The pet care itself was fine, but customer service could use some work. Had to call multiple times to get responses to questions about my booking. The actual care provider was wonderful though.
The walker they assigned was great with my golden retriever, but there were some scheduling mix-ups that caused stress. When things went smoothly, the service was excellent. Just wish they had better organization on the administrative side.
Service was adequate for basic pet sitting needs. The sitter followed instructions well but didn't go above and beyond. For the price point, I expected a bit more personal touch and attention to detail.
Quick answers to the questions people ask most.
Pawfecthouse.com provides comprehensive pet care services including pet sitting, dog walking, overnight care, and pet transportation. We also offer specialized services like pet grooming coordination and basic pet health monitoring during visits.
Our standard service hours are Monday through Friday 7:00 AM to 7:00 PM, and weekends 8:00 AM to 6:00 PM. Emergency and overnight services are available upon request with advance notice.
You can reach us through our website contact form at Pawfecthouse.com, call us at our main phone number, or email our customer service team. We typically respond to inquiries within 24 hours.
We require at least 24 hours notice for cancellations to avoid charges. Same-day cancellations may incur a 50% service fee, while no-shows are charged the full service amount.
Yes, all our pet care professionals are fully insured and bonded for your peace of mind. We also conduct thorough background checks and require relevant experience or certifications.
We currently provide services within a 25-mile radius of our main location. Please contact us to confirm if your specific address falls within our service area.
Our pricing varies based on the type and duration of service requested. Basic pet sitting starts at competitive hourly rates, with package deals available for regular clients. Contact us for a personalized quote.
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We care for dogs, cats, birds, small mammals, and most household pets. For exotic pets or animals with special medical needs, please discuss your specific requirements with our team during consultation.
You can book services through our online booking system at Pawfecthouse.com, call our office directly, or request a consultation. We recommend booking at least 48 hours in advance, especially during peak times and holidays.
Pawfecthouse.com appears to be a business service provider focused on pet-related services and solutions. The company likely offers various services for pet owners, which may include pet care, grooming, boarding, or other animal-related business services. Based on the name, the business positions itself as providing comprehensive or "perfect" solutions for pet-related needs.