Penrith Motorcycles is a reputable motorcycle dealership specializing in the sale of quality, clean used motorcycles. Established in 1991 by Barry Utting, who has extensive experience in the motorcycle trade since 1978, the company has built a strong reputation in the Cumbria region. Penrith Motorcycles caters to a diverse customer base, including both first-time buyers and seasoned riders looking for reliable pre-owned motorcycles.
In addition to sales, Penrith Motorcycles also engages in the purchase of modern low-mileage motorcycles, providing customers with options to trade in their bikes. The knowledgeable team at Penrith Motorcycles ensures that each motorcycle meets high standards of quality and performance, making it a trusted choice for motorcycle enthusiasts seeking both value and reliability.
Penrith Motorcycles has a positive customer experience.
Reviewers consistently praise Penrith Motorcycles for their exceptional customer service and the quality of their motorcycles. Many customers highlight the pleasant and informative sales process, noting that there is no pressure or aggressive sales tactics involved.
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The staff's willingness to assist, as seen when one customer faced issues with their NT1100, is also commended. Consumers appreciate the transparency during repairs, with one reviewer mentioning they were allowed to watch the MOT repairs being made, which added to their trust in the service. Additionally, the bikes are described as being in excellent condition and fairly priced, making the purchasing experience enjoyable. Overall, Penrith Motorcycles stands out for its commitment to customer satisfaction and quality service, leading to a unanimously positive sentiment among reviewers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
5.0
8
100%
● Not enough data
5.0 / 5 overall
=
8 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
5.0
1
Jan 25
5.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
5.0
1
Jun 25
—
0
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
Top praiseof 8 positive reviews
Customer service50%
4 mentions
Delivery25%
2 mentions
Easy to use25%
2 mentions
Prices & value25%
2 mentions
“Penrith motorcycles have been first class”
On “Customer service” · May 19, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Popped by whilst on a mini break up the Lake District, ended up leaving with an immaculate CBR500R which I had my eye on for a little while & don’t regret it one bit. Sales process was nice and not pu... See more
Penrith motorcycles have been first class. My NT1100 failed to start and I could not find any worthwhile help or support.
The guys at the store were excellent told me it was most likely the battery. I... See more
I saw a bike advertised on ebay by Penrith Motorcycles. When I phoned them they were very pleasant and informative about the bike I was interested in so I paid for it then and they delivered it to me... See more
I would like to say , I’ve bought a few motorcycles from different bike shops, however I have never had a better experience than buying from Penrith motorcycles,no nonsense hard sell , when they do so... See more
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Popped by whilst on a mini break up the Lake District, ended up leaving with an immaculate CBR500R which I had my eye on for a little while & don’t regret it one bit. Sales process was nice and not pushy at all, they let me look at the bike at my own pace as I’ve not owned one for a few years. Would definitely recommend them. Thanks again guys!⭐️⭐️⭐️⭐️⭐️
Penrith motorcycles have been first class. My NT1100 failed to start and I could not find any worthwhile help or support.
The guys at the store were excellent told me it was most likely the battery. I tried to get one on line but the internet searches came up with no one who could help in the time I had.
I rang them back and they delivered for a charge to my house which is 5 miles away the correct battery.
I installed it and all worked.
What they didn’t know is they saved the sale of my bike!
First Class service! Internet is a poor comparison!
I saw a bike advertised on ebay by Penrith Motorcycles. When I phoned them they were very pleasant and informative about the bike I was interested in so I paid for it then and they delivered it to me near York. The bike was even better than the ebay pictures! Just as Tony described on the phone.
John who brought the bike arrived exactly when said, he was very friendly and a wealth of tips & advice for my new hobby. I am more than pleased with the bike, it exceeds all expectations. I would not hesitate in recommending Penrith Motorcycles to anyone.
Thanks Chaps!!
I would like to say , I’ve bought a few motorcycles from different bike shops, however I have never had a better experience than buying from Penrith motorcycles,no nonsense hard sell , when they do something they do perfectly, i ordered my bike on the phone, got walk around video and was delighted with the bike , but truth be told the bike looked better in the flesh than the video, a big shout out to Tony and Barry who I dealt with , I live in Scotland and can’t find a motorcycle shop with this much care and attention, if you are looking to buy your next bike, or your first one , genuinely, check Penrith motorcycles online 5 stars all day long ⭐️⭐️⭐️⭐️⭐️
Took my bike in for an MOT and it failed. They let me watch as the made the repairs so that I knew how long it would take and if it was going to be complicated. All done in 1/2 an hour and the guy really knew his stuff. I was impressed and would recommend to anyone.
Found Barry and Penrith Motorcycles easy to deal with, no pressure or sales talk. Bikes are presented in excellent condition. Good and fair prices on bikes for sale and on part exchanges. Will be back when the time is right!
first time I have dealt with these guys & would not hesitate to use again .Completely hassle free ,easy to deal with .I travelled 80 mile to view this bike well worth they kept the bike till I could return & collect it rode it back home & it rode perfect cracking bike ,great service would recommend to Anyone .Many thanks.Andy.
Penrith Motorcycles is a reputable motorcycle dealership specializing in the sale of quality, clean used motorcycles. Established in 1991 by Barry Utting, who has extensive experience in the motorcycle trade since 1978, the company has built a strong reputation in the Cumbria region. Penrith Motorcycles caters to a diverse customer base, including both first-time buyers and seasoned riders looking for reliable pre-owned motorcycles.
In addition to sales, Penrith Motorcycles also engages in the purchase of modern low-mileage motorcycles, providing customers with options to trade in their bikes. The knowledgeable team at Penrith Motorcycles ensures that each motorcycle meets high standards of quality and performance, making it a trusted choice for motorcycle enthusiasts seeking both value and reliability.