Can't praise the company highly enough
Can't praise the company highly enough. Tracker now set up for Mum and works great. Support was there when needed and questions always answered. Thank you

Pentland Medical is a UK-based medical device supplier specializing in innovative patient and staff safety products tailored for the healthcare sector. With over 30 years of experience, the company provides unique solutions across various disciplines including IV therapy, anaesthesia, operating theatres, critical care, orthopaedics, and radiology. Their product offerings are designed to enhance safety and efficiency within healthcare environments, catering to both the NHS and private sector clients. The company is committed to improving healthcare practices by collaborating with clinical staff and procurement professionals to develop and promote patented products that address specific safety concerns. Their notable product, the LEAFIX (Laryngeal Endo-Tracheal Airway Fixator), exemplifies their focus on standardizing airway securement in anaesthesia, helping to reduce risks of infection and injury. Pentland Medical's dedication to advancing patient and staff safety makes it a trusted partner in the UK healthcare industry.
Reviewers consistently express high praise for Pentland Medical, highlighting the exceptional Otiom dementia locating device. Customers appreciate the peace of mind it provides, allowing them to easily track loved ones and ensuring their safety.
Many mention the straightforward setup process, which contributes to a stress-free experience, especially after previous worries about missing family members. The quick turnaround on orders and responsive support further enhance the positive experience, with users feeling reassured by the company's assistance. Overall, the Otiom tag is described as a game changer, enabling families to maintain independence for their loved ones while keeping them safe. With all reviews reflecting satisfaction, Pentland Medical is highly regarded for its effective solutions and supportive service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 5.0 | 8 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 23 | 5.0 | 1 |
| Oct 23 | — | 0 |
| Nov 23 | 5.0 | 1 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“Very easy to set up I am more relaxed now knowing I can locate my father if he goes out”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 5.0 out of 5 (good) | 50 out of 100 | — | 8 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 |
Bottom line: Pentland Medical is #1 of 5 on overall rating in this group.
8 reviews of Pentland Medical. Filter by what matters to you.
Over a year ago
Can't praise the company highly enough. Tracker now set up for Mum and works great. Support was there when needed and questions always answered. Thank you
Over a year ago
Very easy to set up I am more relaxed now knowing I can locate my father if he goes out. He went missing one eve (before the tracker was in place) and it was a very worrying time .
Over a year ago
The Otiom tag is a very high tec locating device, simple to use but with very sophisticated capabilities for keeping tabs on dementia sufferers. Like most such devices, it relies on network connectiv... See more
Over a year ago
The Otium tracker is marvellous. It took away the worry of not knowing where the wearer was, just such great peace of mind.
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Can't praise the company highly enough. Tracker now set up for Mum and works great. Support was there when needed and questions always answered. Thank you
Very easy to set up I am more relaxed now knowing I can locate my father if he goes out. He went missing one eve (before the tracker was in place) and it was a very worrying time .
The Otiom tag is a very high tec locating device, simple to use but with very sophisticated capabilities for keeping tabs on dementia sufferers. Like most such devices, it relies on network connectivity – in this case the Internet of Things (IOT). IOT coverage in this area is not dissimilar to mobile coverage and the dementia sufferer lives in an area of very poor mobile coverage. I cannot speak too highly of the efforts that Otiom have gone to liaising directly with me in order to maximise the tag’s effectiveness in these challenging conditions. This has enabled us to keep our relation in her own flat and out of a care home even though she is prone to wandering – it has saved our bacon on numerous occasions and even allows us to keep tabs on her within the development where her flat is located. If you want a top-of-the-range tracking system that delivers peace of mind, I cannot recommend Otiom too highly.
The Otium tracker is marvellous. It took away the worry of not knowing where the wearer was, just such great peace of mind.
This device is game changer for our family. Our mum can still have hart independence and the family know she is safe. It was very easy to set up and the support from Pentland Medical was great, answered my questions quickly and effectively.
Gives peace of mind my dad isn’t getting lost
We have been using the Otiom tag and app to support my gran who has recently been diagnosed with dementia. The app and tag were easy to set up - the app talks you through the process step by step. You can add others to receive location updates etc on the app by sending an invite. We’ve been able to set up a safety zone so the app doesn’t go off all the time but it’s given us peace of mind if my gran does wander further than usual that we’ll be notified and able to find her quickly. Would definitely recommend as it’s supporting my gran to remain at home.
Pentland Medical is a UK-based medical device supplier specializing in innovative patient and staff safety products tailored for the healthcare sector. With over 30 years of experience, the company provides unique solutions across various disciplines including IV therapy, anaesthesia, operating theatres, critical care, orthopaedics, and radiology. Their product offerings are designed to enhance safety and efficiency within healthcare environments, catering to both the NHS and private sector clients. The company is committed to improving healthcare practices by collaborating with clinical staff and procurement professionals to develop and promote patented products that address specific safety concerns. Their notable product, the LEAFIX (Laryngeal Endo-Tracheal Airway Fixator), exemplifies their focus on standardizing airway securement in anaesthesia, helping to reduce risks of infection and injury. Pentland Medical's dedication to advancing patient and staff safety makes it a trusted partner in the UK healthcare industry.
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