Disappointed with customer service
While the tune itself seems decent, I had issues with their customer service. They were dismissive when I had concerns about some rough idling afterward. Eventually sorted it out but left a bad taste.
Performance Chip Tuning provides automotive engine optimization services through electronic control unit (ECU) modifications and tuning. The business specializes in adjusting engine parameters to potentially enhance vehicle performance, fuel efficiency, and overall engine characteristics. Services typically include custom chip programming, ECU remapping, and performance diagnostics for various vehicle makes and models.
Performance Chip Tuning receives predominantly positive feedback from customers, with many praising the impressive results and professional staff. Reviewers highlight significant performance gains, such as increased torque and improved fuel economy, with one customer noting a 60hp increase on their BMW.
The turnaround time for services is generally quick, and the quality of work is often described as solid and worth the investment. However, some customers express disappointment with the customer service, citing dismissive attitudes and communication issues when addressing concerns. While the tuning results are well-received, a few reviewers mention that the experience could be marred by longer-than-expected appointment times and higher pricing compared to competitors.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Performance Chip Tuning. Filter by what matters to you.
While the tune itself seems decent, I had issues with their customer service. They were dismissive when I had concerns about some rough idling afterward. Eventually sorted it out but left a bad taste.
Quick answers to the questions people ask most.
Performance chip tuning involves modifying your vehicle's engine control unit (ECU) software to optimize power, torque, and fuel efficiency. Our technicians reprogram the ECU parameters to unlock your engine's potential while maintaining reliability and emissions compliance.
We provide chip tuning services for most gasoline and diesel vehicles including cars, trucks, SUVs, and motorcycles. Our equipment supports European, Asian, and domestic makes from 1996 onwards with OBD-II systems.
Tuning costs typically range from $400-$800 depending on your vehicle type and complexity of the tune. We provide free quotes and can discuss financing options during your consultation.
We're open Monday through Friday 8:00 AM to 6:00 PM, and Saturdays 9:00 AM to 4:00 PM. We're closed Sundays but available for emergency services by appointment.
Most standard tunes take 2-4 hours to complete. Complex custom tunes or vehicles requiring additional modifications may take a full day.
Yes, we provide a 30-day satisfaction guarantee and 1-year warranty against tuning-related issues. We also offer free minor adjustments within the first 30 days if needed.
Chip tuning may affect your manufacturer's warranty, and we recommend checking with your dealer first. We use reversible tuning methods and can return your vehicle to stock settings if needed.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You can schedule online through our website, call us at our main number, or visit our shop during business hours. We recommend booking 1-2 weeks in advance for optimal scheduling.
Please bring your vehicle's registration, any service records, and a valid driver's license. If you have aftermarket modifications, bring documentation or receipts to help us optimize your tune.
Absolutely. We always backup your original ECU file before tuning and can restore your vehicle to factory settings at any time. This process typically takes 30-60 minutes.
Performance Chip Tuning provides automotive engine optimization services through electronic control unit (ECU) modifications and tuning. The business specializes in adjusting engine parameters to potentially enhance vehicle performance, fuel efficiency, and overall engine characteristics. Services typically include custom chip programming, ECU remapping, and performance diagnostics for various vehicle makes and models.