Personal Best; Health, Fitness and Wellbeing reviews & trust report
Personal Best is a health, fitness, and wellbeing facility located in Armadale, dedicated to helping individuals achieve their personal health goals. The company offers a range of services including personal training, massage therapy, and nutritional guidance tailored to meet the unique needs of each client. With a focus on providing personalized support, Personal Best aims to enhance clients' physical and mental wellbeing through structured programs and community engagement.
Targeting fitness enthusiasts and individuals seeking to improve their overall health, Personal Best provides a one-month trial membership that includes access to unlimited group classes and a comprehensive induction with expert trainers. Clients receive customized workout and nutrition plans, body composition analysis, and technical support for tracking their progress. The company fosters a supportive environment, encouraging clients to connect with like-minded individuals on their journey to better health.
Personal Best; Health, Fitness and Wellbeing has a positive customer experience.
Reviewers consistently praise Personal Best for its supportive and welcoming atmosphere, highlighting the exceptional staff and the effectiveness of their six-week challenge programs. Customers feel that the coaches are knowledgeable, encouraging, and genuinely invested in their fitness journeys, making it a standout choice among gyms.
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Many express that they have experienced significant personal transformations, both physically and mentally, thanks to the tailored guidance and community spirit fostered at the gym. The facilities are noted for being spacious and well-equipped, contributing to a comfortable workout environment. Overall, Personal Best is described as a place that feels like home, where individuals can thrive in their health and fitness goals. With an impressive average rating of 5.0/5, the sentiment is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
134
100%
● Low
5.0 / 5 overall
=
134 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
5.0
10
Nov 24
5.0
1
Dec 24
5.0
2
Jan 25
—
0
Feb 25
5.0
4
Mar 25
5.0
4
Apr 25
5.0
1
May 25
5.0
2
Jun 25
5.0
3
Jul 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 134 most recent reviews.
Top praiseof 134 positive reviews
Friendly staff37%
50 mentions
Customer service26%
35 mentions
Helpful support21%
28 mentions
Selection14%
19 mentions
“From day one, the atmosphere has been incredibly friendly and welcoming – no intimidation, just genuine support from...”
On “Friendly staff” · May 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gyms & Fitness.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Service
Trend
Reviews
Personal Best; Health, Fitness and WellbeingThis company
Was a little nervous joining a gym, hadn’t exercised for good few years. Absolutely no need to be though from my first visit I was made to feel welcome. Instructors are all fab, take time to ensure I am doing everything correct, maximising my results. First week done and I’m loving it.
Everyone at Personal Best is really friendly and helpful. For my first session, I joined a small PT group but was worried I wouldn't be able to keep up with the rest of the group. However, the trainer was really supportive and helped us all individually with exercises to suit personal aims and ability - perfect! I didn't feel out of place and overall I really enjoyed the session.
I could not recommend Personal best enough!! I have been a serial dieter since I was 17 - during lockdown I really struggled to get motivated and as a result put on quite a bit of weight.
I initially joined in March 2021 and was a member for a few months but due to personal circumstances had to put my membership on hold for a few months. After Christmas, Mikey gave me a call and straight away I knew I wanted to get back to PB. I re-joined in January 2022 and I can honestly say I look forward to each and every session. The PTs and clients are all so welcoming, friendly and encouraging.
I’m now back wearing clothes I was wearing pre-2020 and feeling so much fitter and stronger. I’m even taking gym clothes on holiday with me this year which is something I’d never of considered before! This isn’t because I feel like I have to, it’s because I want to - a complete change in mindset from what I’ve had before. I finally feel in a place where I can balance my lifestyle. Thank you Personal Best!
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I was really nervous about joining a gym as I’ve put on a lot of weight in lockdown and did zero exercise, something that has always been part of my life.
I was feeling very self conscious, very down about my weight and really nervous to take the step back into the gym.
Mickey was amazing. Got me down for a look around, I knew straight away that I would be fine as all the clients were so friendly. I decided to sign up for the month trial and now I’m at the end of week 3 and I’ve joined fully as I’m absolutely loving it, the instructors are amazing, I’m improving every session and a now I look forward to every session rather than being nervous.
I also have weekly check in’s with the Dietitian who is keeping me right with my food and nutrition.
Every member of staff is encouraging me to do my best and get me back to my happy size/shape.
Can’t recommend Personal Best enough💕
Super trainer's with vast knowledge and experience who support you all the way to help you meet your personal goals. Always made to feel very welcome by the team and other members. Can't speak highly enough about Personal Best🙂
I have been a member of PB (on and off) for a number of years, and always come back when I'm needing that push you get from working with a personal trainer. The overall sense of community and family that you get from being there is immense, you're not just a number for the team, you are an individual, with your own needs and requirements that they work with. I'd recommend Personal Best above all other gyms of their sort in the area.
A bit terrified when I 1st went back in Aug, but this was completely unnecessary. A terrific gym with amazing trainers and the other members are so helpful and supportive. Never thought I would enjoy training so much and this is the 1st gym I can really see achievements. Would definitely recommend
Welcomed with open arms and zero judgement from day 1. Not only a fantastic gym but a great atmosphere created by the staff and members.
This is a real community, filled with fun and the right support. Wouldn't go anywhere else.
Love these guys great atmosphere nothing is to much trouble. From start to finish these guys are here to support you through your journey. They make exercising fun and its a bonus when you start seeing, and feeling the results. Thank you guys.
A great course!
Delivered by enthusiastic and knowledgeable presenters, providing insights, tools and guidance whilst provoking thought and reflection.
I love Team PB! I always felt self conscious about going to a gym but I can honestly say I’ve never felt like that here. Everyone is so positive and friendly and no matter what your goals or fitness levels are, there’s definitely something for everyone. There’s a great variety of classes and they’re always looking to add new things. The whole PB community is amazing and the atmosphere at classes is brilliant, with everyone encouraging everyone to succeed and push themselves to get the best results. Give it a try, you won’t regret it 💛🖤
A great place to go to focus on fitness, nutrition and well being.
A friendly environment with great equipment and amazing coaches.
Varied routines to keep you motivated,
What a fantastic team to be part of. You are made to feel welcome from day one and are supported through whatever your fitness journey may be. All trainers are knowledgeable, friendly and supportive pushing you through each session while making it fun. Fab selection of classes mixed with SGPT means there is something to suit everyone. Will defo be staying once my trial ends.
I LOVE this gym! So much more than just a place to workout. Coaches are all amazing and everyone that trains here is so welcoming! The support you get is incredible no matter what your goals are. The range of classes is great too, so there’s something for everyone whether you want to do weightlifting or a 30 min HIIT class. Could not recommend this gym enough!!! Get involved!!!
Team PB are amazing! Michael, Zak and Alan are supportive, friendly, knowledgable and full of banter! I am now 3 months in to my PB journey and I have never had an experience at the gym like this before. I was always wary of attending the gym or going to classes on my own feeling self conscious and that I was being judged by others however, since I joined PB this hasn’t been an issue. What the guys have created is a community where everyone is made to feel welcome and no one is judged. The range of classes are brilliant and no one is left out as they offer zoom classes so, if you can’t make it to the gym you can still workout from home and be part of the PB team. The SGPT sessions are tailored to your own needs. If you are looking for a new gym or looking to start your fitness journey then PB is the place to go. You will not find another gym like it!
Highly recommend these guys they really looked after their clients during lockdown adapting quickly to the ever changing circumstances with zoom and continued support and more recently back to outdoor classes. Personally they have helped me to adapt exercise to help with a recent back injury which has enabled me to continue training and gain my confidence back
Thanks team PB
Perfect balance of knowledge, professionalism and banter. The team are serious about helping you reach your goals and have insane knowledge and experience. At the same time, they are totally up for having a laugh, they get it needs to be fun and sometimes it’s a real struggle to make the effort to exercise or hit your food goals, but you’re never made to feel you’ve failed. In addition to this there is a community spirit at PB with loads of other people cheering you on, different ages, different stages and different goals but one thing in common- we’re a big team!
About Personal Best; Health, Fitness and Wellbeing
Personal Best is a health, fitness, and wellbeing facility located in Armadale, dedicated to helping individuals achieve their personal health goals. The company offers a range of services including personal training, massage therapy, and nutritional guidance tailored to meet the unique needs of each client. With a focus on providing personalized support, Personal Best aims to enhance clients' physical and mental wellbeing through structured programs and community engagement.
Targeting fitness enthusiasts and individuals seeking to improve their overall health, Personal Best provides a one-month trial membership that includes access to unlimited group classes and a comprehensive induction with expert trainers. Clients receive customized workout and nutrition plans, body composition analysis, and technical support for tracking their progress. The company fosters a supportive environment, encouraging clients to connect with like-minded individuals on their journey to better health.