I was very pleased with the result
I was very pleased with the result! Great work, I could not have been happier. This photos of my pets is a great memory of them that will last forever. Thank you!
Pet Creations Art specializes in creating custom artwork featuring pets and animals. The business likely offers personalized portraits, illustrations, and artistic representations of beloved pets using various artistic mediums and styles. Services may include commissioned pieces, memorial art, and decorative items celebrating the bond between pets and their owners.
Pet Creations Art receives mixed feedback from customers, reflecting both satisfaction and frustration. Many reviewers express their love for the beautiful artwork, highlighting how it captures their pets' personalities and the quality of the final pieces.
Positive experiences often mention great customer service and smooth communication throughout the process. However, a significant number of complaints arise regarding the delivery and quality of the artwork. Customers report issues such as never receiving their orders, receiving incorrect items, or being disappointed with the final product not resembling their pets. Some even describe their experiences as scams, citing poor quality and lack of responsiveness.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Trustpilot rates this company 3.5, CrowdTrust 2.4. Trustpilot carries the most weight (87% of the score).
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 87% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 2.7 | 20 |
| Jul 25 | 3.0 | 6 |
| Aug 25 | 3.0 | 10 |
| Sep 25 | 4.6 | 15 |
| Oct 25 | 3.6 | 13 |
| Nov 25 | 3.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 69 most recent reviews.
“The quality exceeded my expectations, and it arrived in great condition”
“Been a month since i ordered and i still have not received my package”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 2.6 out of 5 (poor) | 2.0 out of 5 (poor) | 3.4 out of 5 (fair) | — | 69 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.3 out of 5 (good) | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.5 out of 5 (good) | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: Pet Creations Art is #5 of 5 on overall rating in this group. On delivery, Lyka Pet Food scores higher (4.8 vs 2.0).
100 reviews of Pet Creations Art. Filter by what matters to you.
I was very pleased with the result! Great work, I could not have been happier. This photos of my pets is a great memory of them that will last forever. Thank you!
The art is amazing and adorable. The overall experience was good, but the communication could have been better. I had to follow up on my revisions twice and shipping once.
It was a gift for my boyfriend. He cried loving this gift. So I'll say it was a complete win❤️
Quick answers to the questions people ask most.
We create custom portraits, sculptures, and memorial pieces featuring your beloved pets. Our artists work in various mediums including oil paintings, watercolors, digital art, and clay sculptures. We can capture pets from photographs or live sittings.
Most custom pet portraits take 2-4 weeks to complete, depending on the size and complexity of the piece. Rush orders may be available for an additional fee with 1-2 week turnaround. We'll provide you with an estimated completion date when you place your order.
We are open Tuesday through Saturday from 10:00 AM to 6:00 PM. We're closed on Sundays and Mondays. Consultations and pickups can be scheduled outside regular hours by appointment.
Pricing varies based on size, medium, and complexity, starting at $150 for small watercolor portraits. Oil paintings and sculptures typically range from $300-800 depending on specifications. Contact us for a detailed quote based on your specific requirements.
No, we can work from high-quality photographs of your pet. We recommend providing multiple photos showing different angles and lighting. Live sittings are available but not required for most art pieces.
We require a 50% deposit to begin work, with the balance due upon completion. Full refunds are available if you're not satisfied with the initial sketch stage. After approval of the sketch, refunds are not available but revisions can be made.
Yes, we specialize in creating beautiful memorial pieces to honor beloved pets who have crossed the rainbow bridge. We work sensitively with families to create meaningful tributes using photographs and cherished memories. These pieces often bring comfort during difficult times.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Low volume · weighted down | 2.4 | 9 | 13% | — | ● Not enough data |
Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 39% are 1–2★.
The experience was great, i sent several requests to update some details, i was heard and my remarks were taken in account. The final result was exceptional, it is beautiful. Overall it was fast even if it came from the US to Portugal. I totally recomend it.
Available with short notice. Compassionate and caring. Would definitely recommend
Very responsive and the end product was great
They made a mistake on my picture, but they were really fast to fix it for me and now I have it. It looks great. I have one more picture there which I’m waiting for and I’m sure it’ll be terrific..
I received my lightbox today and I have to say I find the artwork quite mediocre. It's obvious that both cats were drawn with the same template as they look pretty much the same except for the color. I don't see any customization to actually make them look like my sister's cats. It is quite unfortunate because the box seems to be of good quality. Also the background is so light that you can hardy see a difference between when the light is on or off. This is also a big disappointment. I am waiting for another one, so I hope it will be better.
Very beautiful artwork of my cats
I haven't received it yet. And no update on when I will
We have had no update since the order PCA64087 was placed July 6th 2025. there has been no movement at all. This is extremely poor Customer service. It has not even been to a Designer yet, have We been Scammed...???
Paid in full and didn’t receive the piece!
This is my forth art piece and everyone was fantastic. Perfect gifts. My last one by far exceeded all. We visited our son and our grand pup. We had to leave our precious bird at home. She was able to add our bird to the picture with our son’s pup. I get to enjoy it everyday. I can’t say enough about pet creations. Thank you so much!
Been a month since i ordered and i still have not received my package. I looked to track the item and it says waiting for a designer. Would love to understand more information of the time frame of my order.
Fantastic job! Thank you
I never got my order?
You can call us at our studio, send an email with your pet's photos, or visit us during business hours for an in-person consultation. We recommend bringing or sending 3-5 high-resolution photos that clearly show your pet's features and personality.
Yes, we provide professional framing services for all artwork created in our studio. We offer various frame styles and matting options to complement your piece. Framing typically adds 3-5 business days to the completion time.
Pet Creations Art specializes in creating custom artwork featuring pets and animals. The business likely offers personalized portraits, illustrations, and artistic representations of beloved pets using various artistic mediums and styles. Services may include commissioned pieces, memorial art, and decorative items celebrating the bond between pets and their owners.
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