Pets2places reviews & trust report

What is your cancellation policy?

Cancellations made 48 hours or more in advance receive a full refund minus processing fees. Cancellations within 48 hours may be subject to additional charges depending on arrangements already made.

Are pets supervised during transport?

Yes, all pets are monitored throughout their journey by our trained animal care professionals. We provide regular updates to pet owners and ensure comfort stops for longer trips.

What documentation do I need for pet transport?

For domestic travel, we require current vaccination records and health certificates. International transport requires additional documentation including import permits and country-specific health requirements.

Do you provide pet carriers or should I bring my own?