Phantom Tires is a business service company that likely specializes in tire-related services and products. The company may offer tire sales, installation, repair, and maintenance services for various types of vehicles. They potentially serve both individual customers and commercial clients with their tire expertise and automotive service capabilities.
Phantom Tires receives a mix of reviews, with many customers praising the quality of tires and the reliable service provided. Reviewers frequently highlight the knowledgeable staff and their honest recommendations, noting that the installation is often done quickly and professionally.
However, some customers express disappointment regarding wait times, with a few mentioning that their experiences were marred by longer-than-expected delays and unclear pricing. While the tire quality is generally well-received, there are complaints about additional fees not being communicated upfront. Overall, Phantom Tires is recognized for its good value and customer service, but improvements in scheduling and transparency could enhance the experience. The sentiment leans positive, reflecting a solid reputation despite some areas for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Phantom Tires. Filter by what matters to you.
11 months ago
Had an issue with a tire I purchased here six months ago, and they honored the warranty without any hassle. The replacement was handled quickly and professionally. This is how customer service should... See more
11 months ago
The team at Phantom Tires went above and beyond to help me with a tire emergency on a Sunday. They stayed late to get me back on the road safely. Highly recommend their services!
11 months ago
The technician identified an alignment issue I wasn't aware of and explained how it would affect my new tires. Great attention to detail and honest advice that probably saved me money in the long run.
11 months ago
The tire selection is good and the mechanics know what they're doing, but I felt a bit rushed during the consultation. Would have appreciated more time to discuss options.
Quick answers to the questions people ask most.
Phantom Tires provides comprehensive tire services including new tire sales, tire installation, balancing, rotation, and repair. We carry major tire brands for cars, trucks, SUVs, and commercial vehicles. Our certified technicians also offer wheel alignment and other automotive maintenance services.
We are typically open Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM. Sunday hours may vary by location, so please call ahead to confirm availability.
You can reach us by phone during business hours or visit our website to find location-specific contact information. Many locations also accept online appointment scheduling for your convenience.
Yes, we provide manufacturer warranties on all new tires, which vary by brand and tire type. We also offer additional road hazard protection plans for extra peace of mind against unexpected tire damage.
We can repair most tire punctures that occur in the tread area, provided the damage meets industry safety standards. Our technicians will assess each tire to determine if it can be safely repaired or needs replacement.
Mobile tire services may be available in select areas for emergency situations or fleet customers. Please contact your local Phantom Tires location to inquire about mobile service availability and scheduling.
We accept cash, major credit cards, and debit cards for all services. Many locations also offer financing options for larger purchases to help make tire replacement more affordable.
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Had an issue with a tire I purchased here six months ago, and they honored the warranty without any hassle. The replacement was handled quickly and professionally. This is how customer service should be done.
The team at Phantom Tires went above and beyond to help me with a tire emergency on a Sunday. They stayed late to get me back on the road safely. Highly recommend their services!
The technician identified an alignment issue I wasn't aware of and explained how it would affect my new tires. Great attention to detail and honest advice that probably saved me money in the long run.
The tire selection is good and the mechanics know what they're doing, but I felt a bit rushed during the consultation. Would have appreciated more time to discuss options.
The tires they installed are working well, but the shop was quite busy and I had to wait almost two hours longer than my scheduled appointment. Better scheduling would improve the experience significantly.
Had my tires replaced here last month and couldn't be happier. The staff was knowledgeable and helped me find the right tires for my budget. Installation was quick and professional.
Been coming here for years and they've always treated me fairly. Honest recommendations and quality work every time.
While the tire quality is fine, I was quoted one price over the phone but charged more when I arrived. The additional fees weren't clearly explained upfront, which was frustrating.
Competitive prices on name brand tires. The installation was done properly and they checked my alignment at no extra charge. Will definitely return when I need tires again.
Got new tires installed here. The work was done correctly and the prices were competitive. However, the waiting area could use some updating and better seating.
In and out in under an hour for a tire rotation and balance. Fair pricing and friendly staff.
Good selection of tires and reasonable prices. The wait time was a bit longer than expected, but the quality of work made up for it.
Standard tire installation usually takes 45 minutes to 1 hour for a set of four tires. Wait times may vary depending on current service volume and whether additional services like alignment are needed.
We strive to offer competitive pricing on all tire brands and services. Please speak with a team member about our current promotions and pricing policies for specific tire models.
Phantom Tires is a business service company that likely specializes in tire-related services and products. The company may offer tire sales, installation, repair, and maintenance services for various types of vehicles. They potentially serve both individual customers and commercial clients with their tire expertise and automotive service capabilities.
