Great customer service
Great customer service, and a lot of options to choose from.

Pleaser Shoes is an online retail platform specializing in a diverse range of stylish footwear, including brands such as Pleaser, Fabulicious, and Funtasma. The company offers a unique shopping experience with options for customers to design their own shoes through the Pleaser Design Studio. This customization feature allows buyers to create personalized footwear that suits their individual style preferences. The target market for Pleaser Shoes includes fashion-forward individuals seeking high-quality, eye-catching shoes for various occasions, such as parties, performances, or everyday wear. With a commitment to customer satisfaction, Pleaser Shoes provides free shipping on orders over $100, making it convenient for customers to shop from the comfort of their homes. The platform features a wide selection of products, including bestsellers and new arrivals, ensuring that shoppers have access to the latest trends in footwear.
Pleaser Shoes receives a mix of praise and criticism from customers. Many reviewers express their love for the brand, highlighting the extensive selection of stylish shoes and the quick shipping.
The efficient customer service also garners positive remarks, with several people noting that their orders arrive promptly and as expected. However, there are significant complaints regarding sizing issues, with some customers receiving incorrect sizes and facing high return fees, particularly for international orders. Additionally, a few reviews mention concerns about the durability of the shoes, suggesting that while they look great, they may not hold up well over time. Overall, while Pleaser Shoes delights many with their products and service, sizing and quality issues leave some customers dissatisfied.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 100 | 100% | -1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 6 |
| May 25 | 3.6 | 7 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 4.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Very efficient customer service”
“They sent me a wrong size, 4 size smaller, and when I asked them for exchange, they said you are outside the US so yo...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.9 out of 5 (good) | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Pleaser Shoes is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 3.9).
100 reviews of Pleaser Shoes. Filter by what matters to you.
Great customer service, and a lot of options to choose from.
Boots are amazing!!! Super thick so u can tell they won’t tear easy , they are easy to break in , delivered fast
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Amazing service and shoes
Speedy delivery and arrived ahead of schedule.
The website is easy to navigate. They have great pricing and always have sales going on. The shoes are true to size and great quality. I can complain about anything.
Everything from the time I placed my order and until I received my gods was excelent 👍
Amazing product with even better customer service
Literally incredible shoes they fit to size, I love feeling like the tallest person in the room as normally I’m 5 feet tall. I have bought these shoes over and over again in the different colors offered. If you work every day they may not last if you’re hard on shoes. But they do get me maaaad feet people.
Beautiful shoes!!! Amazing packaging!!! For these shoes to be platform stilettos they were super comfortable. I did have to order a size up from my usual size!!! I'd DEFINITELY recommend this shop!!! For the service comfort of the shoe, packaging, and bag that comes with the shoe for storage!!
The ordering and speedy delivery process was perfect. I just wish there was more sexy selections in a size 17. Yeah I know it's difficult to find that size but there are a lot of men with large feet who crossdress. You could be missing out on a large market.
Love the shoes. Fast shipping. I had to email and they were responsive!
Best prices around for Pleasers, but also quickest, cheapest shipping. I will probably never order from another site. 10% off has been the difference between purchasing and not.
It worked out but I wish you had a better return/exchange options
Shoes true to size is important to me! Shipped to me quickly and we’ll packed.
The shoes came quickly and were packaged nicely, they fit true to size and have really nice ankle support
Pleaser Shoes is an online retail platform specializing in a diverse range of stylish footwear, including brands such as Pleaser, Fabulicious, and Funtasma. The company offers a unique shopping experience with options for customers to design their own shoes through the Pleaser Design Studio. This customization feature allows buyers to create personalized footwear that suits their individual style preferences. The target market for Pleaser Shoes includes fashion-forward individuals seeking high-quality, eye-catching shoes for various occasions, such as parties, performances, or everyday wear. With a commitment to customer satisfaction, Pleaser Shoes provides free shipping on orders over $100, making it convenient for customers to shop from the comfort of their homes. The platform features a wide selection of products, including bestsellers and new arrivals, ensuring that shoppers have access to the latest trends in footwear.
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