Pompeii Surgical is a business services company that likely provides surgical equipment, supplies, or support services to healthcare facilities and medical professionals. The company may specialize in surgical instrument distribution, equipment maintenance, or related medical device services. As a business-to-business service provider, they likely serve hospitals, surgical centers, and other healthcare organizations.
Reviewers generally appreciate the compassionate care and professionalism at Pompeii Surgical, highlighting the informative consultations and skilled surgeons. Many customers feel at ease during their procedures, noting minimal scarring and quick recovery times.
However, there are significant complaints regarding the billing process, with several people expressing frustration over unclear charges and the difficulty of resolving insurance issues. Additionally, some consumers mention long wait times for appointments and a lack of personalized attention, which detracts from their overall experience. While the facility is modern and clean, the high costs and inflexible scheduling are also points of contention.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 33 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 |
12 reviews of Pompeii Surgical. Filter by what matters to you.
11 months ago
Modern equipment and clean environment. Very impressed with the professionalism.
11 months ago
The surgical team did great work, but dealing with their billing department was frustrating. Multiple calls to resolve insurance issues and unclear charges. The medical side is excellent, but administ... See more
11 months ago
Best decision I made was choosing Pompeii Surgical. The staff made me feel comfortable throughout the entire process.
11 months ago
Quality work and skilled surgeons, but definitely on the expensive side. The consultation was thorough and I felt confident in their abilities. Scheduling can be a bit inflexible though.
Quick answers to the questions people ask most.
Pompeii Surgical offers a comprehensive range of surgical services including general surgery, minimally invasive procedures, and specialized surgical treatments. Our experienced surgeons are trained in the latest surgical techniques and technologies. Please contact our office to discuss your specific surgical needs and determine the best treatment options for you.
Our office hours vary by location and surgeon availability. To schedule a consultation or surgical procedure, please call our main office number or use our online appointment booking system. We recommend scheduling consultations well in advance, especially for non-emergency procedures.
Pompeii Surgical works with most major insurance providers, but coverage varies by plan and procedure. Please contact our billing department with your insurance information to verify coverage and discuss any out-of-pocket costs. We recommend obtaining pre-authorization from your insurance company when required.
During your first visit, our surgeon will review your medical history, discuss your symptoms or concerns, and perform a physical examination. We'll explain potential treatment options, risks, and benefits, and answer any questions you may have. Please bring your insurance card, photo ID, and any relevant medical records or imaging studies.
Pre-operative instructions will be provided during your consultation and may include fasting requirements, medication adjustments, and arrival times. Our staff will contact you prior to surgery to review these instructions and answer any last-minute questions. It's important to follow all pre-operative guidelines to ensure your safety and the success of your procedure.
For surgical emergencies, please go directly to your nearest emergency room or call 911. Our surgeons are available for emergency consultations and procedures when medically necessary. Non-emergency urgent cases should contact our office during business hours or follow the after-hours instructions provided.
Yes, Pompeii Surgical utilizes advanced minimally invasive techniques including laparoscopic and robotic-assisted surgery when appropriate. These approaches often result in smaller incisions, reduced pain, and faster recovery times. Your surgeon will determine if you're a candidate for minimally invasive procedures based on your specific condition.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Modern equipment and clean environment. Very impressed with the professionalism.
The surgical team did great work, but dealing with their billing department was frustrating. Multiple calls to resolve insurance issues and unclear charges. The medical side is excellent, but administrative needs improvement.
Best decision I made was choosing Pompeii Surgical. The staff made me feel comfortable throughout the entire process.
Quality work and skilled surgeons, but definitely on the expensive side. The consultation was thorough and I felt confident in their abilities. Scheduling can be a bit inflexible though.
The surgeon was skilled and the procedure went fine, but communication could be better. Had to call multiple times to get updates on my pre-op instructions. The facility is nice but feels a bit impersonal.
Everything was fine but nothing exceptional. The surgeon was competent and the results were as expected. Staff was polite but seemed rushed. For the price point, I expected a bit more personalized attention.
Was nervous about my first surgery but the team here made me feel at ease. Dr. Rodriguez explained everything step by step and the nurses were incredibly kind. Minimal scarring and quick healing time. Very grateful for their expertise.
While the medical care was good, I consistently had to wait 30-45 minutes past my appointment time. The staff apologized but it happened multiple visits. Otherwise satisfied with the treatment I received.
Had my procedure done here last month and couldn't be happier with the results. The entire team was professional, the facility is modern and clean, and Dr. Martinez took time to explain everything thoroughly. Recovery went smoothly and follow-up care was excellent.
Had a good experience here. The consultation was informative and the procedure went smoothly. Post-op care was adequate though I wish they had more flexible scheduling for follow-ups.
Exceptional care from start to finish. The pre-op consultation was detailed and all my concerns were addressed. Recovery instructions were clear and the nursing staff checked in regularly. Will definitely return if needed.
Had a minor procedure here and everything went well. The waiting room could use some updating and parking is limited, but the medical staff is top-notch. Would recommend for anyone needing surgical services in the area.
We provide comprehensive post-operative care including follow-up appointments, wound care instructions, and 24/7 access to our on-call team for urgent concerns. Our nursing staff will contact you after surgery to check on your recovery progress. We also coordinate with physical therapy and other specialists when needed for optimal healing.
Our surgical procedures are performed at fully accredited facilities that meet the highest safety and quality standards. We operate at multiple locations to serve our patients conveniently. Please contact our office for specific location information and to determine which facility is best suited for your procedure.
Pompeii Surgical is a business services company that likely provides surgical equipment, supplies, or support services to healthcare facilities and medical professionals. The company may specialize in surgical instrument distribution, equipment maintenance, or related medical device services. As a business-to-business service provider, they likely serve hospitals, surgical centers, and other healthcare organizations.
