Pool Crawler is a business services company that appears to specialize in pool-related maintenance and cleaning operations. The company likely offers services such as pool cleaning, maintenance, and possibly equipment servicing for residential or commercial swimming pools. Based on the name, they may focus on automated or systematic pool care solutions.
Pool Crawler receives a generally positive reception from customers, with many praising their excellent customer service and consistent pool maintenance. Reviewers frequently highlight the cleanliness of their pools and the friendly, professional staff.
Several customers appreciate the company's ability to tackle challenging issues, such as algae problems, effectively restoring their pools to pristine condition. However, some reviews point out equipment issues that have affected service quality, such as a broken vacuum leading to inadequate cleaning. Additionally, a few customers note that while the service is reliable, it can feel basic for the price, with occasional lapses in thoroughness, like skipping skimmer basket emptying.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 2.9 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Pool Crawler. Filter by what matters to you.
11 months ago
Been using Pool Crawler for 8 months now and they've consistently delivered quality service. They vacuum, skim, clean filters, and test water chemistry every visit. The monthly reports they provide ar... See more
11 months ago
Overall very satisfied with the quality of work. The pool always looks fantastic after their visits and the staff is professional. Only complaint is that sometimes they arrive outside the scheduled wi... See more
11 months ago
Usually happy with Pool Crawler but had a frustrating experience when their vacuum broke during cleaning and they didn't have a backup. Pool wasn't properly cleaned that week and we had to wait for th... See more
11 months ago
They do good work and show up when scheduled. Pool is always clean and properly maintained. Wish the pricing was a bit more competitive with other local services.
Quick answers to the questions people ask most.
Pool Crawler offers comprehensive pool maintenance services including cleaning, chemical balancing, equipment inspection, and repair services. We also provide seasonal pool opening and closing services for residential and commercial properties.
We offer flexible service schedules including weekly, bi-weekly, and monthly maintenance visits. The frequency depends on your pool usage, size, and specific maintenance needs.
Our regular service hours are Monday through Friday, 8:00 AM to 6:00 PM, and Saturday 9:00 AM to 4:00 PM. Emergency repair services may be available outside these hours for an additional fee.
You can reach us by phone, email, or through our website's contact form. We typically respond to all inquiries within 24 hours and can schedule service visits based on your availability.
Yes, we bring all necessary cleaning equipment, tools, and chemicals for routine maintenance. Chemical costs are typically included in our service packages, though specialty treatments may incur additional charges.
We require 24-hour notice for service cancellations to avoid charges. For recurring service contracts, cancellation requires 30 days written notice.
Yes, Pool Crawler is fully licensed and carries comprehensive liability insurance. We can provide proof of insurance and licensing upon request for your peace of mind.
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Been using Pool Crawler for 8 months now and they've consistently delivered quality service. They vacuum, skim, clean filters, and test water chemistry every visit. The monthly reports they provide are detailed and helpful for tracking pool health over time.
Overall very satisfied with the quality of work. The pool always looks fantastic after their visits and the staff is professional. Only complaint is that sometimes they arrive outside the scheduled window without much notice, but the results make up for it.
Usually happy with Pool Crawler but had a frustrating experience when their vacuum broke during cleaning and they didn't have a backup. Pool wasn't properly cleaned that week and we had to wait for the next visit. They did give us a credit though.
They do good work and show up when scheduled. Pool is always clean and properly maintained. Wish the pricing was a bit more competitive with other local services.
Pool stays clean and chemicals are balanced properly. Service is reliable but feels pretty basic for what we're paying. They get the job done but don't go above and beyond like some other companies I've used.
Some weeks the pool looks amazing, other weeks it seems like they rushed through the job. The chemicals are usually balanced correctly but the physical cleaning can be hit or miss. For the price, I expected more consistency.
Not only do they keep our pool in perfect condition, but their customer service is outstanding. They respond quickly to questions and are always willing to explain their process. The peace of mind is worth every penny.
The cleaning is adequate but I've noticed they sometimes skip emptying the skimmer baskets. Communication could be better too - would like updates when they find issues rather than just notes left behind.
Clean pool every week, fair pricing, and friendly staff. What more can you ask for?
Good service for the price. They handle all the chemical balancing and cleaning efficiently.
Had a major algae problem that previous company couldn't fix. Pool Crawler came in and had it crystal clear within two weeks. Their expertise really shows and they explained everything they were doing. Definitely recommend for problem pools.
Pool Crawler has been maintaining our pool for over a year now and I couldn't be happier. They're reliable, thorough, and always leave the pool sparkling clean. The technicians are knowledgeable and have caught potential issues before they became expensive problems.
We provide emergency repair services for urgent issues like equipment failures or major leaks. Emergency services are available with additional fees and may have limited availability on weekends and holidays.
We accept cash, check, and all major credit cards. For recurring services, we also offer convenient automatic billing options for your monthly or seasonal service packages.
Pool Crawler is a business services company that appears to specialize in pool-related maintenance and cleaning operations. The company likely offers services such as pool cleaning, maintenance, and possibly equipment servicing for residential or commercial swimming pools. Based on the name, they may focus on automated or systematic pool care solutions.
