Excellent Service!
Great service getting some goods shipped to Cape Town from Sydney. Will use again for sure!

Postbox Courier is a logistics and delivery service provider that specializes in efficient and reliable courier solutions. The company offers a range of delivery services designed to meet the needs of both businesses and individual customers. With a focus on timely and secure transportation of parcels, Postbox Courier aims to facilitate seamless shipping experiences for its clientele. Targeting small to medium-sized enterprises as well as private consumers, Postbox Courier provides options that include same-day delivery, scheduled pickups, and nationwide shipping. The company's commitment to customer satisfaction is reflected in its user-friendly online platform, where clients can easily track shipments and manage their delivery requests. By catering to diverse delivery needs, Postbox Courier positions itself as a trusted partner in the logistics industry.
Postbox Courier receives overwhelmingly positive feedback for its fast shipping and reliable service, with many customers praising the efficiency and responsiveness of the team, particularly through WhatsApp. Reviewers frequently highlight the quick delivery times, often noting packages arriving in as little as 5 to 7 days from the UK to South Africa.
However, some consumers express concerns about hidden costs and delays, particularly for lower-value items, which can lead to unexpected fees. A few reviews mention issues with damaged packages and lengthy customs delays, indicating that while the service is generally effective, there are areas for improvement. Overall, Postbox Courier is highly recommended for its dependable service, despite some criticisms regarding pricing transparency and occasional shipping delays.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 146 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 146 most recent reviews.
“I have used Post Box Courier a few times now to ship items from the UK to South Africa”
“I have paid for shipping immediately, waited for tax invoice, received it 8 days later and paid”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Post & Shipping.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 146 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 998 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 23 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 13 |
Bottom line: Postbox Courier is #2 of 4 on overall rating in this group.
146 reviews of Postbox Courier. Filter by what matters to you.
Great service getting some goods shipped to Cape Town from Sydney. Will use again for sure!
Absolute pleasure working with them. I don't know of any company that works harder. Thank you very much for the great service
I am very impressed with their service, my parcel courierd to South Africa fast I will definitely use them again
Excellent service, will definitely use again
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Excellent Service
Very fast and friendly service
Have been using it for a year now, never been dissapointed
My order was received at their UK depot on the Friday and delivered to my house on the Tuesday. Excellent service and follow-up. I will definitely be recommending you.
I found postbox courier on the internet, and was really nervous, as no-one I knew had used them. I took the plunge and booked. They were excellent with their feedback, responding to e-mails promptly. It really put my mind at ease that they were so organised and had everything under control. My package arrived sooner than I expected, and I shall definitely be using them again
Delivered as promised with the timeframes.
Goods were handled and delivered as advertised! Very happy with the service I received.
Quick and painless experience.
Fantastic option for South Africans
Parcel arrived sooner than expected in the destination country. When contacted Post Box courier, their service advisor (Gary) was VERY quick to respond on numerous occasions. Thank you. Will definitely use and suggest this company to others!
Great efficient service, got my package delivered within 3 working days.
Great service, but I would like a "link" to the track the shipment once it has been shipped from PBC.
Postbox Courier is a logistics and delivery service provider that specializes in efficient and reliable courier solutions. The company offers a range of delivery services designed to meet the needs of both businesses and individual customers. With a focus on timely and secure transportation of parcels, Postbox Courier aims to facilitate seamless shipping experiences for its clientele. Targeting small to medium-sized enterprises as well as private consumers, Postbox Courier provides options that include same-day delivery, scheduled pickups, and nationwide shipping. The company's commitment to customer satisfaction is reflected in its user-friendly online platform, where clients can easily track shipments and manage their delivery requests. By catering to diverse delivery needs, Postbox Courier positions itself as a trusted partner in the logistics industry.
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