Still waiting for a refund on a product…
Still waiting for a refund on a product I never received.

Proje Premium Car Care is a US-based manufacturer specializing in high-quality car care products designed for both interior and exterior vehicle maintenance. With over 30 years of innovation in the automotive care industry, the company offers a comprehensive range of detailing kits, paint protection solutions, and effective car cleaners. Their product lineup is tailored to meet the needs of car enthusiasts, vehicle owners, and professional detailers looking for reliable and efficient car care solutions. The company’s website, projeproducts.com, serves as a platform for customers to explore and purchase various car care products, including popular items like ceramic coating kits and water spot removers. Proje Premium Car Care aims to provide customers with the tools necessary to maintain and enhance the appearance of their vehicles, ensuring satisfaction from bumper to bumper.
Proje Premium Car Care receives overwhelmingly positive feedback from customers who praise the high quality of its products and fast delivery. Many reviewers express their satisfaction with the effectiveness of the car care items, highlighting the exceptional shine and cleanliness achieved on their vehicles.
The microfiber towels are frequently mentioned as superior, with users noting their softness and durability. Additionally, customers appreciate the thoughtful packaging that ensures products arrive undamaged. However, a small number of reviews mention issues with receiving damaged bottles or products that did not meet expectations. Despite these minor complaints, the overall sentiment remains highly favorable, with consumers consistently recommending Proje for its outstanding car care solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 284 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 5.0 | 1 |
| May 24 | 4.0 | 1 |
| Jun 24 | — | 0 |
| Jul 24 | 2.7 | 3 |
| Aug 24 | 5.0 | 2 |
| Sep 24 | 3.0 | 1 |
| Oct 24 | 5.0 | 10 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 284 most recent reviews.
“Easy to use”
“Still waiting for a refund on a product I never received”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 284 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.2 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Proje Premium Car Care is #1 of 5 on overall rating in this group.
284 reviews of Proje Premium Car Care. Filter by what matters to you.
Still waiting for a refund on a product I never received.
My purchase was not delivered the day it was expected, I was home all day and it never arrived. I sent an email asking for them to inquire about the delay and I was promptly emailed back with a response stating if it is not received or received damaged it would be replaced. The next day when I was at work I got an email stating it had been delivered. When I got home the package was nowhere to be found. I sent 3 emails asking where it was with NO RESPONSE!! The picture sent with the delivered email only showed a corner of a box and half of a label. I have a LOCKING BOX for all my packages so there would have been no reason for my package to be left where it could have been stolen if Infact it was even delivered to the correct address! So I'm out $60. !!!
Don’t waist your money!! I get the same results going to a car wash and adding the wax option. I tried several times e-mailing the company with NO RESPONSE.
Quick answers to the questions people ask most.
Yes, Proje Premium Car Care is a legitimate company with a high overall rating of 5/5 based on numerous verified customer reviews. Customers frequently praise the quality of the products and the exceptional customer service.
No, Proje Premium Car Care is not a scam. The company has a solid reputation backed by verified reviews, with customers consistently highlighting the effectiveness of the products and the reliability of the service.
Proje offers a range of high-quality car care products, including detailing sprays, microfiber towels, and ceramic coatings. Customers have noted that the products perform exceptionally well, even on high-end luxury vehicles.
Proje Premium Car Care accepts various payment methods, including credit cards and online payment systems. Customers can easily complete their purchases through their user-friendly website.
Proje Premium Car Care aims for customer satisfaction and addresses concerns promptly. While specific return policies may vary, customers have noted positive experiences with resolving issues and receiving replacements when necessary.
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Product hasn"t arrived yet. They keep saying out for deliver. Out to where, I don't know.
I ordered 1 bottle of leveling DA, MF polish and I bottle of Revive Final Polish, but only received 1 bottle of Leveling DA MF Polish. My one bottle of Revive Final Polish was missing. Could you please make my order Whole by sending my Revive Final Polish so that I may finish my polishing. Thank You, Thomas Henderson
Love the product....have use the last coat.. shine armor and nothing pops like your product..I am using it as a topper on top of my ceramic coated cars...I am booked through Oct and detail 5 days a week...I am referring my customers to your website to order product for themselves.. best regards... Steve
Terrible once again never received damn product.
Poor customer service
Didnt apply 20% discount on ad when ordering. Watch for that!!
Sent the wrong product
Smears over the car and does not work. Really regret purchasing.
I think the product is not as good as advertised,
Took over a week for shipping and customer service person had attitude
I ordered the product over 3 weeks ago and it still hasn’t shipped
The product I order is decent, but I was bothered by the type of nozzle it came with, the thing doesn’t even screw on correctly. The spraying nozzle becomes unattached, I literally have to use both hands to apply the product, one hand to hold the bottle and the other to squeeze the nozzle “smh”. Overall is a decent product but poor container!
Not what I would recommend, because it's not what you say it is.
Proje Premium Car Care is a US-based manufacturer specializing in high-quality car care products designed for both interior and exterior vehicle maintenance. With over 30 years of innovation in the automotive care industry, the company offers a comprehensive range of detailing kits, paint protection solutions, and effective car cleaners. Their product lineup is tailored to meet the needs of car enthusiasts, vehicle owners, and professional detailers looking for reliable and efficient car care solutions. The company’s website, projeproducts.com, serves as a platform for customers to explore and purchase various car care products, including popular items like ceramic coating kits and water spot removers. Proje Premium Car Care aims to provide customers with the tools necessary to maintain and enhance the appearance of their vehicles, ensuring satisfaction from bumper to bumper.
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