Protic Air Conditioner is a business services company that specializes in air conditioning systems and related services. The company likely provides installation, maintenance, and repair services for residential and commercial HVAC equipment. They may also offer consultation services for heating, ventilation, and air conditioning solutions to meet various customer needs.
Protic Air Conditioner receives a generally positive reception from customers, with many praising the knowledgeable technicians and the quality of service provided. Reviewers highlight the company's quick response times, especially during emergencies, and commend the professionalism displayed throughout the installation and maintenance processes.
Many appreciate the thoroughness of the work and the clear communication from the staff. However, some customers express disappointment with the customer service, citing issues such as long wait times to reach the office and disorganization in scheduling. While the technical work is often described as competent, the mixed experiences regarding communication and service consistency suggest room for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 195 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 103 |
12 reviews of Protic Air Conditioner. Filter by what matters to you.
11 months ago
Impressed with their professionalism from start to finish. Clean installation, explained everything clearly, and followed up to make sure we were satisfied. Will definitely use them again.
11 months ago
We've been using Protic for our quarterly maintenance for two years now. They're always punctual and thorough with their inspections. The preventive maintenance has definitely helped avoid major break... See more
11 months ago
Professional team and quality work. Very satisfied with the installation.
11 months ago
The service tech really knew his stuff and took time to explain what was wrong with our system. Appreciated the honest assessment and fair quote. Work was completed as promised and the AC is running b... See more
Quick answers to the questions people ask most.
Protic Air Conditioner offers comprehensive HVAC services including air conditioner installation, repair, maintenance, and replacement. We service both residential and commercial properties with all major AC brands and systems.
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. Emergency repair services are available 24/7 for urgent AC issues.
You can reach us by phone, email, or through our website's contact form. We typically respond to service requests within 2-4 hours during business hours.
Yes, we provide 24/7 emergency AC repair services for urgent situations. Emergency service calls may include additional fees for after-hours work.
We work with all major AC brands including Carrier, Trane, Lennox, Goodman, Rheem, and York. Our certified technicians are trained to service both newer and older model systems.
Yes, we offer free, no-obligation estimates for new AC installations and system replacements. Our technicians will assess your property and provide detailed pricing information.
We provide a 1-year warranty on all repair work and follow manufacturer warranty guidelines for new installations. Extended warranty options are available for additional coverage.
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Impressed with their professionalism from start to finish. Clean installation, explained everything clearly, and followed up to make sure we were satisfied. Will definitely use them again.
We've been using Protic for our quarterly maintenance for two years now. They're always punctual and thorough with their inspections. The preventive maintenance has definitely helped avoid major breakdowns. Only minor complaint is that they could be more flexible with scheduling times.
Professional team and quality work. Very satisfied with the installation.
The service tech really knew his stuff and took time to explain what was wrong with our system. Appreciated the honest assessment and fair quote. Work was completed as promised and the AC is running better than it has in years.
Protic did a good job servicing our commercial HVAC system. The technician was knowledgeable and fixed the issue quickly. However, their rates are definitely on the higher side compared to other companies I've used. The quality of work justifies most of the cost, but it's something to consider if you're budget-conscious.
Called them for an emergency repair and they came out the same day. Fixed our AC unit fast and it's been working great since.
Had Protic install a new AC system in my office building last month. The technicians were professional, arrived on time, and completed the job efficiently. The unit has been running perfectly and our energy bills have actually decreased. Highly recommend their services.
The team did quality work installing our new system. Everything functions perfectly and they cleaned up nicely afterward. The only issue was they arrived about an hour late without much notice, which threw off our schedule a bit.
Got the job done but nothing exceptional. Fair pricing and competent technicians.
The installation was done well and the AC works fine, but there were some communication issues during scheduling. Had to call multiple times to confirm the appointment. The actual work was professional though, so overall it was okay.
Our AC went out during a heatwave and Protic came to the rescue. They diagnosed the problem quickly and had the parts needed to fix it right away. Excellent communication throughout the process and very reasonable pricing for emergency service. These guys really saved the day.
While the technical work was adequate, the customer service left much to be desired. Took forever to get someone on the phone and the office staff seemed disorganized. The repair worked but the overall experience was frustrating.
Yes, we offer annual and bi-annual maintenance plans that include regular tune-ups, filter changes, and priority scheduling. Maintenance plan customers receive discounts on repairs and parts.
We accept cash, checks, and all major credit cards including Visa, MasterCard, and American Express. Financing options are available for larger installations and system replacements.
Yes, all our technicians are fully licensed, bonded, and insured. We maintain current certifications and undergo regular training to stay updated with the latest HVAC technologies and safety standards.
Protic Air Conditioner is a business services company that specializes in air conditioning systems and related services. The company likely provides installation, maintenance, and repair services for residential and commercial HVAC equipment. They may also offer consultation services for heating, ventilation, and air conditioning solutions to meet various customer needs.
