Purple is a business services company that provides professional solutions to organizations across various industries. The company offers consulting, operational support, and specialized services designed to help businesses improve their processes and achieve their operational goals. Purple works with clients to deliver customized business solutions tailored to their specific needs and requirements.
Reviewers generally appreciate Purple for its knowledgeable consultants and effective solutions, often highlighting the company's ability to understand unique business challenges and provide valuable insights. Many customers express satisfaction with the quality of work and the support received during implementation, noting that Purple has helped optimize processes and achieve significant cost savings.
However, there are recurring complaints about disappointing communication, with several reviews mentioning delays in responses and rescheduling of calls, which detracts from the overall experience. While the expertise and final deliverables are often praised, the execution and project management aspects could benefit from improvement. Overall, Purple garners a positive sentiment, but there is room for enhancement in communication practices.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | — | 1,000 |
12 reviews of Purple. Filter by what matters to you.
7 months ago
Purple delivered solid work on our project management consultation. The final recommendations were practical and well-researched. However, communication could be better - sometimes took 2-3 days to ge... See more
7 months ago
From start to finish, Purple exceeded our expectations. Their team took the time to really understand our business challenges before proposing solutions. The implementation was seamless and their ongo... See more
7 months ago
The quality of Purple's work was good and they clearly know their stuff. Our main consultant was very experienced and provided valuable insights. However, there were some coordination issues between t... See more
7 months ago
As a small business owner, I was impressed by how well Purple understood our unique challenges and budget constraints. They provided practical solutions that we could actually implement without breaki... See more
Quick answers to the questions people ask most.
Purple provides comprehensive business services including consulting, digital marketing, administrative support, and project management solutions. We work with small to medium-sized businesses to streamline operations and improve efficiency. Our services are customized to meet each client's specific needs and goals.
We are open Monday through Friday from 9:00 AM to 6:00 PM EST. Our customer support team is available during these hours to assist with any questions or concerns. Emergency support may be available outside regular hours for existing clients.
You can reach us by phone, email, or through our website's contact form. Our main phone number and email address are listed on our website's contact page. We typically respond to inquiries within 24 hours during business days.
Yes, we provide a complimentary 30-minute consultation for new clients to discuss your business needs and how we can help. This initial meeting allows us to understand your requirements and propose the most suitable service package. You can schedule your free consultation through our website or by calling our office.
Our pricing varies depending on the specific services required and project scope. We offer both hourly rates and package deals for ongoing services. A detailed quote will be provided after your initial consultation and needs assessment.
Results timeline varies based on the service type and project complexity. Most clients begin seeing improvements within 30-60 days of implementation. We provide regular progress reports to keep you informed of developments and outcomes.
Clients can cancel ongoing services with 30 days written notice. One-time projects require 48 hours notice for cancellation without penalty. Specific terms may vary depending on your service agreement and are outlined in your contract.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Purple delivered solid work on our project management consultation. The final recommendations were practical and well-researched. However, communication could be better - sometimes took 2-3 days to get responses to urgent questions. The project finished on schedule but felt like it could have been smoother with more frequent updates.
From start to finish, Purple exceeded our expectations. Their team took the time to really understand our business challenges before proposing solutions. The implementation was seamless and their ongoing support has been fantastic. We've seen measurable improvements in our processes within just three months. Highly recommend for any business looking for genuine partnership rather than just a service provider.
The quality of Purple's work was good and they clearly know their stuff. Our main consultant was very experienced and provided valuable insights. However, there were some coordination issues between team members and we had to repeat information multiple times. The end result was satisfactory but the process was more frustrating than it needed to be.
As a small business owner, I was impressed by how well Purple understood our unique challenges and budget constraints. They provided practical solutions that we could actually implement without breaking the bank. The ROI has been excellent and their ongoing support gives us confidence as we continue to grow.
Absolutely thrilled with Purple's performance. They transformed our operational efficiency and helped us identify cost savings we never would have found on our own. The team was collaborative, creative, and genuinely invested in our success. Worth every penny and we'll definitely work with them again.
Purple has been our go-to for business process improvement for the past two years. They're always thorough in their analysis and present clear, actionable recommendations. The team is professional and meets deadlines consistently. My only critique is that sometimes their solutions can be a bit generic rather than truly customized to our specific industry needs.
While Purple's final deliverables were decent quality, the communication throughout the project was poor. Emails went unanswered for days and scheduled calls were frequently rescheduled. The work itself was competent but the overall experience left much to be desired.
Purple completed our organizational restructuring project successfully. The consultants were knowledgeable and the final plan was well-structured. Implementation support was helpful too. Only downside was that the project ran about two weeks over the original timeline due to some miscommunication early on.
Purple helped us optimize our supply chain management and saved us significant costs. The consultants were knowledgeable and the final report was comprehensive.
Purple has been handling our business consulting needs for over a year now and I'm consistently impressed with their professionalism. The team is responsive, knowledgeable, and always delivers on time. Their strategic insights have helped us streamline operations and increase efficiency by about 20%. Only minor complaint is that their initial onboarding process took a bit longer than expected, but the quality of service more than makes up for it.
Very satisfied with Purple's business services. They helped us restructure our workflow and the results speak for themselves.
The Purple team clearly has strong business expertise and provided valuable strategic insights. However, the project management aspect could use improvement - there were several missed deadlines and the final presentation felt rushed. The content was good but the overall execution was just okay.
We serve clients across various industries including retail, healthcare, technology, and professional services. Our team has experience adapting our solutions to meet industry-specific requirements and regulations. We'll discuss your industry needs during the initial consultation.
Purple focuses on personalized service and building long-term partnerships with our clients. We combine industry expertise with innovative solutions to deliver measurable results. Our team takes time to understand your unique business challenges and goals.
Yes, we offer various support packages to ensure continued success after project completion. This includes training, maintenance, and periodic check-ins to address any questions or adjustments needed. Support options can be customized based on your specific requirements.
Purple is a business services company that provides professional solutions to organizations across various industries. The company offers consulting, operational support, and specialized services designed to help businesses improve their processes and achieve their operational goals. Purple works with clients to deliver customized business solutions tailored to their specific needs and requirements.
