Quality Inn Nicevilla Fl.....total…
Quality Inn Nicevilla Fl.....total dump...great staff....The only reason they got 2 and I mean THE ONLY!!!

Choice Hotels is a hospitality company that operates a global portfolio of hotels, including the Quality Inn and Suites brand. The company focuses on providing comfortable and affordable accommodations for both business and leisure travelers. With a commitment to quality service and convenience, Choice Hotels caters to a diverse range of customers, including families, corporate guests, and groups looking for reliable lodging options. Through its website, qualityinnandsuites.com, Choice Hotels offers users the ability to book rooms, explore amenities, and access loyalty programs. The platform serves as a resource for individuals seeking information on hotel locations, pricing, and special offers. Overall, Choice Hotels aims to deliver a satisfactory lodging experience while maintaining a strong presence in the competitive hotel industry.
Choice Hotels receives a mix of feedback, with a significant number of negative reviews overshadowing the positives. While some reviewers highlight the helpful and friendly staff at certain locations, such as the Quality Inn in Casper, WY, many others express dissatisfaction with the overall quality of the hotels.
Common complaints include dirty rooms, poor maintenance, and inadequate breakfast options, with guests reporting cold food and insufficient replenishment. Issues with customer service, such as unhelpful staff and problems with loyalty points, further contribute to the negative sentiment. Although a few customers appreciate the value for money, the overwhelming consensus points to a decline in quality across various locations. Overall, the sentiment leans heavily negative, reflecting widespread disappointment among guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 48 | 100% | +1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 48 most recent reviews.
“The Quality Inn Suites in Casper WY front desk was extremely helpful in trying to resolve a duplicate booking”
“During a 2 week travel vacation I stayed at 2 different Quality Inns, the worst experience in hotels”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Quality | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 67 out of 100 | 2.2 out of 5 (poor) | 2.4 out of 5 (poor) | 1.9 out of 5 (poor) | — | 48 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | — | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: Choice Hotels is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 1.9).
48 reviews of Choice Hotels. Filter by what matters to you.
Quality Inn Nicevilla Fl.....total dump...great staff....The only reason they got 2 and I mean THE ONLY!!!
Recently stayed at the Quality Inn in Kent, Wa. The first room we got had a cockroach on the desk still alive. We got moved to the second room and found dirty socks and a lighter in the bed. Was moved to a 3 room and found empty wine bottles in the cabinet, the maid just walked out minutes before. Finally got to a room and it only took an hour. Worst experience at a quality inn. Rude employees and horrible managers. Stay away.
Recently stayed at Quality Inn in Oxford, MS and it was excellent! The room was clean, the bed was like sleeping in a cloud, I slept so soundly! The complementary breakfast every morning was exceptional. Nice friendly staff and great service. Will definitely stay at a Choice Hotel again.
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Do not go to the Quality Inn formerly known as La Quinta off Ashley Phosphate I am a black woman in the black lady there is very rude she will put you on the no rent list and not even have an explanation for why so do not complain about their bed bug situation or you will be on the no rent list I am currently trying to call corporate about how rude that lady is she's the kind of heavy set lady I forgot her name but she's very nasty and she thinks she has full control because she's been there for years but she does not know I will complain to corporate and I will make more reviews until she's gone I have no care in the world to go back there anyway because I got bit up bad with their bed bugs
Had wonderful experience at there quality inn hotel in boldon Tyne and wear 5* treatment all way rooms immaculate leisure facilities amazing food fantastic best of all staff very very friendly nothing is a problem for them I've lost count how many times I've stayed and can't wait to return
Quality Inn on Panam Expressway in San Antonio, TX has charged my credit card extensively and refuses to take off the charges. I have contested them with the credit card company. The manager, actually all the staff, is rude and refuse to help. Choice Hotels refuses to help as they say all hotels are owned privately. If you stay at any Choice Hotel, I recommend you watch your credit card carefully. The hotel has been charging my card for weeks after we checked out!!!
Quality Inn location in Hayward CA looks beautiful from the outside but the rooms are so noisy and they smell. The rooms are spacious but we had to ask for air freshener. We had a room close to the kitchen and then changed to a different one but still loud noises coming from somewhere. Also, breakfast advertised waffles but the machine was broken for the week we were there and who knows how long it had been that way.
After two stays at the Quality Inn and Suites WinnipegManitoba I finally found the time to yel about my stay.First of all "Cleanliness" is way above anywhere I have ever stayed for a lengthy visit both times the staff bece like Family...so nice ..so helpful..and that was from the very first night.Particularly one of the manager named Simack. The breakfast were wonderful and Carol, the girl in charge helpful and very courteuous and friendly. The Winn City Pub, their Lounge-became like my second family and still go there, staff are great.I was able to do laundry...exercise in their Gym if I chose to, And both facilities werw spotless. I Could say a lot more but wherever you come from in the world you will have a wonderful stay when you choose the Quality Inn and Suites in Winnipeg Manitoba Canada. Sincerely, Darlene Mc.
Choice Hotels is a hospitality company that operates a global portfolio of hotels, including the Quality Inn and Suites brand. The company focuses on providing comfortable and affordable accommodations for both business and leisure travelers. With a commitment to quality service and convenience, Choice Hotels caters to a diverse range of customers, including families, corporate guests, and groups looking for reliable lodging options. Through its website, qualityinnandsuites.com, Choice Hotels offers users the ability to book rooms, explore amenities, and access loyalty programs. The platform serves as a resource for individuals seeking information on hotel locations, pricing, and special offers. Overall, Choice Hotels aims to deliver a satisfactory lodging experience while maintaining a strong presence in the competitive hotel industry.
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