Raffertys Furniture Store is a UK-based retailer specializing in bespoke furniture solutions for home and garden. The company offers a diverse range of products, including dining tables, made-to-measure sofas, leather sofas, beds, and home accessories. With a focus on quality craftsmanship and personalized service, Raffertys caters to customers looking for unique and tailored furniture pieces that fit their specific needs and preferences.
In addition to its extensive product offerings, Raffertys Furniture Store provides free delivery and assembly on all orders, enhancing the shopping experience for customers. The store aims to serve homeowners and interior design enthusiasts who value both functionality and style in their living spaces. Through its website, customers can explore new arrivals, best sellers, and special offers, making it easy to find the perfect addition to their homes.
Raffertys Furniture Store has a positive customer experience.
Reviewers consistently praise Raffertys Furniture Store for its exceptional quality and outstanding customer service. Customers highlight the professionalism and friendliness of the staff, noting their willingness to go above and beyond, such as providing material swatches for color matching.
Read full summaryShow less
The furniture quality is frequently described as top-notch, with many expressing satisfaction with their purchases, including sofas and beds that remain in excellent condition over time. The store is also recognized for its unique and diverse selection, making it a favorite among consumers looking for distinctive pieces. Overall, the positive experiences shared by customers reflect a strong sentiment towards Raffertys, marking it as a highly recommended furniture destination.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
5.0
7
100%
—
● Not enough data
5.0 / 5 overall
=
7 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
Top praiseof 7 positive reviews
Delivery57%
4 mentions
Quality43%
3 mentions
Helpful support43%
3 mentions
Customer service29%
2 mentions
“Delivery lads were brilliant, even took the old bed away”
On “Delivery” · Apr 8, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Had a sofa and bed from Rafferty's and could not be happier. Staff in the shop go above and beyond, even gave me a small cutting of the material Swatch so I could make sure curtains etc matched. Deliv... See more
Dealing was Raffertys was great all the staff from the showroom to the delivery staff and carpet fitters couldn't have been more helpful or pleasant. I can't recommend them highly enough.
We just placed our second order with Raffertys to add to our incredible collection. The quality of the product is unbeatable, and our first set, which we bought two years ago, still looks great now.
W... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Had a sofa and bed from Rafferty's and could not be happier. Staff in the shop go above and beyond, even gave me a small cutting of the material Swatch so I could make sure curtains etc matched. Delivery lads were brilliant, even took the old bed away. So pleased!
Dealing was Raffertys was great all the staff from the showroom to the delivery staff and carpet fitters couldn't have been more helpful or pleasant. I can't recommend them highly enough.
We just placed our second order with Raffertys to add to our incredible collection. The quality of the product is unbeatable, and our first set, which we bought two years ago, still looks great now.
We love our sofas so much, and we are so grateful to Raffertys Furniture.
We will recommend you to friends and family!
Made purchases from the Northallerton store where the staff team is superb - friendly, helpful and well-informed. I like dealing with them as they apply no sales pressure whatsoever. The shop is a treasure trove of unusual home accessories. Most recent purchase is a Highgrove bed. It was delivered to Newcastle on a date and time to suit me. It is very comfortable and a lovely rich colour.
A fabulous shop filled with furniture that is quirky and different. Ordered an Italian leather three seater and two electric arm chairs in light blue, in July. Were delivered today and they are fabulous, so pleased, and in the timescales advised. Have also collected an unusual floor standing lamp and matching lamp made of shell in an Art Deco style. Whilst we were there also picked up a side table and sign. Would highly recommend a visit, staff are so helpful and friendly. It’s a treasure trove. Will be back to see their Christmas displays.
Raffertys Furniture Store is a UK-based retailer specializing in bespoke furniture solutions for home and garden. The company offers a diverse range of products, including dining tables, made-to-measure sofas, leather sofas, beds, and home accessories. With a focus on quality craftsmanship and personalized service, Raffertys caters to customers looking for unique and tailored furniture pieces that fit their specific needs and preferences.
In addition to its extensive product offerings, Raffertys Furniture Store provides free delivery and assembly on all orders, enhancing the shopping experience for customers. The store aims to serve homeowners and interior design enthusiasts who value both functionality and style in their living spaces. Through its website, customers can explore new arrivals, best sellers, and special offers, making it easy to find the perfect addition to their homes.