Ramsey Moore Real Estate Agents reviews & trust report
Ramsey Moore is a real estate agency based in the UK, specializing in property sales and rentals. The company offers a range of services designed to assist both buyers and sellers in navigating the real estate market. With a focus on local expertise, Ramsey Moore aims to provide clients with comprehensive support throughout the buying and selling process, including property valuations, marketing strategies, and negotiation assistance.
The target market for Ramsey Moore includes homeowners looking to sell their properties, prospective buyers seeking their ideal homes, and investors interested in rental opportunities. The company is committed to delivering professional, knowledgeable, and tailored services to meet the unique needs of each client. Through their website, ramseymoore.co.uk, customers can access listings and additional resources to facilitate informed decision-making in the real estate sector.
Ramsey Moore Real Estate Agents has a positive customer experience.
Ramsey Moore Real Estate Agents consistently receive high praise for their exceptional service, particularly highlighting the efforts of agent Derek Long, who is noted for his dedication and responsiveness. Reviewers appreciate the friendly and professional staff, who are always willing to assist with any issues that arise during the buying and selling process.
Read full summaryShow less
Many customers commend the agency for their excellent communication and support, making what can be a stressful experience much smoother. However, a few reviews mention delays in replies from agents, which could be improved. Overall, Ramsey Moore stands out for its commitment to client satisfaction and effective teamwork, leading to a highly positive reputation in the real estate market.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
277
100%
● Low
4.9 / 5 overall
=
277 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2023.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 22
5.0
5
Dec 22
—
0
Jan 23
5.0
1
Feb 23
5.0
1
Mar 23
5.0
2
Apr 23
5.0
3
May 23
5.0
11
Jun 23
5.0
12
Jul 23
—
0
Aug 23
5.0
6
Sep 23
5.0
5
Oct 23
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 277 most recent reviews.
Top praiseof 275 positive reviews
Customer service41%
114 mentions
Professionalism27%
73 mentions
Helpful support23%
62 mentions
Friendly staff16%
45 mentions
“I highly recommend Ramsey Moore estate agents”
On “Customer service” · Sep 26, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Just moved in to a flat that I purchased through Ramsey Moore.
Gary Was very helpful and went that extra mile in the process.
He was very polite and discreet when dealing with certain situations.
I have had many dealings with estate agents over the years and he is by far the best one.
Ramsey Moore sold our property through the tough times of Covid 19. Regardless of the challenges in 2020, there wasn't a week when we didn't have viewings and all appointments were covid safe.
Always at the end of a phone, Gary was understanding and supportive of any hiccups that arose. We sold and smoothly completed.
We had experience with other estate agents that have many offices in the area, but they were always busy and made us feel like a number. Ramsey Moore had a personal touch. That's what counts these days, personal and professional service.
Highly recommended 👌
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Very helpful, gave all the information, no waffle like other estate agents I've used.
Would recommend Derek and if I'm ever buying another house in the area, will definitely be giving him a call.
This is the second time we've used Ramsey Moore in a year as we've had to sell both my parents places after they passed away. We live 250 miles away so we've had to hand over the keys in both cases and let the Estate Agents do their job and we have not been disappointed. After the first sale went through we changed estate agents to Ramsey Moore and they got the job done without fuss and with real helpfulness. Can't recommend them enough.
Ramsey Moore (Dagenham) were the perfect choice for selling my house. When conducting the viewing Derek assured me that their aim was to make the process as smooth as possible for me. He definitely delivered on this, viewings were conducted and offers gathered so that I could make the best choice based on my needs. At all stages Derek was just an email or phone call away with prompt responses even outside work hours. Any house sale will throw up stressful moments and Derek ensured that he was there to manage these.
I would definitely recommend Ramsey Moore to anyone looking to sell their property.
Moving house is a stressful experience but Gary and Mark were fantastic. From beginning to end. Always available fir questions and very supportive. Cannot recommend them highly enough. Thank you both.
By nature I'm not a frequent online reviewer. But I'm making an exception for the service I received from Tony at Ramsey Moore. We sold my parents' house in difficult circumstances. RM were completely professional, communicative, helpful and friendly, sometimes beyond the call of duty. Don't hesitate to use them
We sat down with a number of estate agents but my wife and I were both impressed with Tony from Ramsey Moore.
Tony was informative and friendly. He and the company did a great job advertising our property and were competitively priced.
We were part of a fairly large chain which was very complex but Tony was fantastic in chasing solicitors/agents and keeping us updated regularly.
Tony was always available to discuss the situation and we cannot rate him highly enough.
They could not have been more helpful, if i could have given them 10 stars i would, especially Derek at the Dagenham Heathway Branch. Thank you for all your help .
Mike
Bought a 3 bed house via Ramsey Moore agents. House was a chain and agents where very informative during the whole process. Always kept me up to date and very prompt with responses to any queries during purchase. Would rate highly.
Being first time buyers we were not too sure what to expect really, but we dealt with Derek who was absolutely brilliant throughout the whole process; on the ball, kept us updated, extremely helpful, patient (especially with our solicitors!) and just generally an all round lovely guy to work with.
Thank you so much for making the process as easy as possible for us, would highly recommend to everyone :)
We chose Ramsey Moore after two different friends recommended them to us. I would also thoroughly recommend them.
They are extremely responsive and professional. They helped up to smooth out potential issues.
All the estate agents that we met working there had decades of experience. They always went the extra mile to work extremely hard on our property - not an easy task in the times of Covid.
Ramsey Moore kept me informed the whole way with our move. Our estate agent Tony Matthews was brilliant. Although the company kept us informed Tony rang, emailed and text me all the way through. Anything We didn’t understand we could just ring him. Brilliant.
Dealt with a lovely estate agent named Derek, who was polite and responsive whenever we needed, and helped with pretty much every need we had during our purchase of a property. Would highly recommend, ask for Derek!
I'm so glad I found Ramsey Moore. Mark and the team were first class. They kept us informed of each stage of the process, gave us a push when we needed it and sorted the EPC too. The sale is complete and I wouldn't hesitate to recommend them.
The employee of this estate agency who shows us the property, is not professional at all. After showing property and we give a verbal confirmation that we will take it to further steps. Agent told us first come the first service(we were the first one) but when we tried to contact agent keep ignoring us. we called many time agent didnt reply also no reply from email, When we communicate,The strategy has changed. we been informed 12 offers has received and to be fair with everyone agent is not considering anyone but if we are more interested then we can submit our docs. this how agents deal with clients. we were so desperate to get a house in this covid situation. each day waiting was so horrible experience for us. we are front line/key worker, we had to take a day off to view properties. but agent takes too long to communicate. Finally, agent wasn't even reply to any of my email whether we approved by the landlord or not. its shameful and disgrace to deal with such an agent of RamsayMore.
I didn't think estate agents existed that are THIS good. I discovered them by accident and ending up selling my flat through them. Would absolutely, 100%, recommend. The guys (especially Tony and Mark) were helpful throughout and without any of the bravado attitude you can sometimes get. Communication was awesome. They are friendly, skilled, polite and capable. Not only that, they also came with the highest price for selling my flat of all the valuations I got- and they got it sold for that! The best estate agents I've ever had the pleasure of dealing with (and I've dealt with MANY). It's a pity they don't cover the whole of London (no, the country!) as I'd love to only ever have to deal with Ramsey Moore.
Ramsey Moore is a real estate agency based in the UK, specializing in property sales and rentals. The company offers a range of services designed to assist both buyers and sellers in navigating the real estate market. With a focus on local expertise, Ramsey Moore aims to provide clients with comprehensive support throughout the buying and selling process, including property valuations, marketing strategies, and negotiation assistance.
The target market for Ramsey Moore includes homeowners looking to sell their properties, prospective buyers seeking their ideal homes, and investors interested in rental opportunities. The company is committed to delivering professional, knowledgeable, and tailored services to meet the unique needs of each client. Through their website, ramseymoore.co.uk, customers can access listings and additional resources to facilitate informed decision-making in the real estate sector.