Reflex Medical is a UK-based supplier specializing in medical and first aid supplies. The company offers a range of innovative products designed to enhance safety and efficiency in healthcare settings. Their notable offerings include colour-coded morphine syringes for precise medication dosing, Ten Second Triage slap bands for rapid patient assessment in emergencies, and the SimpleSyringe range, which provides reliable solutions for everyday healthcare needs. Targeting healthcare professionals and organizations, Reflex Medical prioritizes the delivery of high-quality consumables that meet the demands of critical care environments. With a commitment to reliability, the company has established itself as a trusted supplier in the medical supplies market, ensuring that healthcare providers have access to essential tools and equipment. Customers can expect a user-friendly shopping experience and fast delivery within the UK.
Reflex Medical receives overwhelmingly positive feedback from its customers, with many praising the outstanding service and fast delivery. Reviewers frequently highlight the easy-to-use website and the quick shipping times, often receiving their orders the next day.
The quality of the products is consistently noted as excellent, contributing to a high level of customer satisfaction. However, a few complaints arise regarding order issues and delays, although these are often attributed to external factors rather than Reflex Medical's service. Customers appreciate the professional support and responsiveness of the staff, particularly in resolving any issues that may occur. Overall, Reflex Medical is recognized as a reliable and efficient provider of health and medical supplies, making it a favored choice among consumers. The sentiment is predominantly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 618 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 6 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Small issue with delivery ( not reflex medical fault) but the customer care and response was best I've ever had and t...”
“I placed an order for 30 books in February”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 618 |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.9 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Reflex Medical is #1 of 5 on overall rating in this group.
500 reviews of Reflex Medical. Filter by what matters to you.
Over a year ago
Small issue with delivery ( not reflex medical fault) but the customer care and response was best I've ever had and the product is as described so I'll def have no worries about ordering from them aga... See more
Over a year ago
Ordered online and the items were shipped to me extremely quickly. Great quality products and excellent customer service. Thank you for the Haribo ;) Ash
Over a year ago
Great selection of First Aid supplies, professional customer support, fast delivery and good prices. 5 star, nothing else.
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Small issue with delivery ( not reflex medical fault) but the customer care and response was best I've ever had and the product is as described so I'll def have no worries about ordering from them again.
I write with respect to Reflex Medical. It’s not often that I find myself ordering supplies online. However, last week, I needed a few bits and bobs, so my past experiences led me back to Reflex Medical. Their website is responsive and easy to use, their payment methods are extensive, and their shipping is second to none—I placed an order late on a Saturday and was woken up by the postman banging on the door at 08:00. The items always arrive in just enough packaging to protect them, but not so much that Greta Thunberg would have an MI every time she gets a package. I enjoy ordering from Reflex Medical—their high standards, fast processing times, and outstanding customer service always shine through. However, I do have one question: if I were to place a massive order, how many packets of Haribo would I get? 😉
Ordered online and the items were shipped to me extremely quickly. Great quality products and excellent customer service. Thank you for the Haribo ;) Ash
Great selection of First Aid supplies, professional customer support, fast delivery and good prices. 5 star, nothing else.
Jennifer Sanchez corrected my address and was very helpful.
Easy to use website with realistic prices. Ordered items were delivered super quick. Very happy and will use again.
Exellent responce and delivery was spot on
As always the stock levels are good and orders arrive next day. Can’t fault them at all
My go to for suppliers ...great prices
Amazing and reliable company! Always order from them.
Very quick delivery time, the product was exactly how it was described. Would highly recommend.
Very simple ordering, had everything I needed in stock, and delivered the next day
Super fast delivery! Quality products too!! Never had an issue with Reflex Medical😌
Great service, Thank you
Fast delivery. Great quality. Great communication from the moment order is placed. Absolutely love this company.
The items I ordered were dispatched quickly, packaged well, and the communication from Reflex Medical was absolutely perfect.
Excellent little company. I will use them for all my equipment needs. Great customer service and friendly team.
Easy to order, swift delivery and well packaged
Reflex Medical is a UK-based supplier specializing in medical and first aid supplies. The company offers a range of innovative products designed to enhance safety and efficiency in healthcare settings. Their notable offerings include colour-coded morphine syringes for precise medication dosing, Ten Second Triage slap bands for rapid patient assessment in emergencies, and the SimpleSyringe range, which provides reliable solutions for everyday healthcare needs. Targeting healthcare professionals and organizations, Reflex Medical prioritizes the delivery of high-quality consumables that meet the demands of critical care environments. With a commitment to reliability, the company has established itself as a trusted supplier in the medical supplies market, ensuring that healthcare providers have access to essential tools and equipment. Customers can expect a user-friendly shopping experience and fast delivery within the UK.
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