RestaurantStock is an online platform specializing in the sale of restaurant supplies and equipment at wholesale prices. Catering primarily to restaurant owners, caterers, and food service professionals, the company offers a wide range of products including kitchen appliances, cookware, and furniture necessary for restaurant operations. With a commitment to customer satisfaction, RestaurantStock provides fast and free shipping to the contiguous United States, ensuring timely delivery of essential supplies. The company also features a price match guarantee, making it a competitive choice for businesses looking to manage their costs effectively. Customers benefit from a user-friendly online shopping experience, supported by knowledgeable customer service representatives ready to assist with inquiries and returns.
Restaurantstock receives a mix of praise and criticism from its customers. Many reviewers highlight the excellent service and quick shipping, with specific mentions of helpful staff like Abe, who provide attentive support and suggest alternatives when needed.
Customers express satisfaction with the quality of products, particularly freezers and other equipment, noting that their orders arrive in good condition and on time. However, a significant number of negative reviews point to serious issues with order fulfillment, including delayed deliveries and unresponsive customer service. Some consumers report waiting months for their orders or receiving incorrect shipments, leading to frustration and distrust. Despite the positive experiences shared by many, the recurring complaints about order management and communication cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 81 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2023.
| Month | Average | Reviews |
|---|---|---|
| May 22 | 3.7 | 3 |
| Jun 22 | 3.0 | 4 |
| Jul 22 | 4.8 | 16 |
| Aug 22 | 5.0 | 1 |
| Sep 22 | 5.0 | 1 |
| Oct 22 | 1.0 | 1 |
| Nov 22 | — | 0 |
| Dec 22 | — | 0 |
| Jan 23 | 1.0 | 1 |
| Feb 23 | 1.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 81 most recent reviews.
“I ordered a dough hook for my mixer price was right I was very happy with service and delivery was quick thanks again...”
“WARNING: THIS COMPANY IS STEALING MONEY FROM SMALL BUSINESS AND CONSUMERS AND SHOULD BE INVESTIGATED BY THE FEDERAL T...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.5 out of 5 (good) | 3.6 out of 5 (good) | — | 81 |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 217 |
Bottom line: Restaurantstock is #5 of 5 on overall rating in this group. On quality, Line Marker Paint scores higher (5.0 vs 3.6).
81 reviews of Restaurantstock. Filter by what matters to you.
Quick answers to the questions people ask most.
Restaurantstock has received a mix of reviews from real customers, with a range of ratings from 1 to 5 stars. It's important to consider both the positive experiences and the complaints regarding order fulfillment and customer service.
While there are verified reviews that express concerns about delays and communication issues, many customers have had positive experiences with fast shipping and good service. It's advisable to read multiple reviews to gauge their reliability.
Restaurantstock specializes in equipment and supplies for the restaurant industry, including commercial appliances and accessories, as evidenced by various customer reviews praising their product selection.
Restaurantstock accepts various payment methods, although specific options are not detailed in reviews. Customers generally report a smooth ordering process, indicating that payment transactions are handled efficiently.
Customer support experiences seem mixed, with some reviews highlighting attentive service while others mention difficulty in reaching representatives. It's recommended to reach out directly through their website for assistance with issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
RestaurantStock is an online platform specializing in the sale of restaurant supplies and equipment at wholesale prices. Catering primarily to restaurant owners, caterers, and food service professionals, the company offers a wide range of products including kitchen appliances, cookware, and furniture necessary for restaurant operations. With a commitment to customer satisfaction, RestaurantStock provides fast and free shipping to the contiguous United States, ensuring timely delivery of essential supplies. The company also features a price match guarantee, making it a competitive choice for businesses looking to manage their costs effectively. Customers benefit from a user-friendly online shopping experience, supported by knowledgeable customer service representatives ready to assist with inquiries and returns.
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