Rodgers Residential is a dedicated estate agency based in East Belfast, specializing in property sales and rentals. The company offers a range of services tailored to both landlords and tenants, including property management and tenant placement. With a commitment to enhancing the real estate experience, Rodgers Residential assists clients in finding their ideal homes or achieving optimal sales prices for their properties.
Targeting individuals looking to buy or rent in the East Belfast area, as well as landlords seeking reliable property management solutions, the company emphasizes a customer-centric approach. By adapting to market changes and focusing on delivering quality service, Rodgers Residential aims to build lasting relationships with clients throughout their property journey. For those interested in residential real estate, Rodgers Residential provides an accessible platform to navigate the local market effectively.
RodgersResidential - Estate Agents has a positive customer experience.
Rodgers Residential receives high praise from many customers, particularly for the exceptional service provided by staff members like Tamara and Charlotte, who are noted for their professionalism, responsiveness, and ability to ease the rental process. Reviewers frequently mention the agency's quick lease signing and supportive assistance, highlighting a positive experience overall.
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However, a notable minority of reviews express significant dissatisfaction, citing poor communication and a lack of responsiveness from the agency, particularly in addressing issues with rented properties. Some customers describe their experiences as frustrating and unhelpful, indicating a stark contrast to the positive feedback about individual agents. Despite these criticisms, the majority of reviews reflect a strong sentiment towards the quality of service at Rodgers Residential.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
52
100%
● Medium
4.7 / 5 overall
=
52 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2024.
Last 3 months
1.0
12-month avg
1.0
All-time
4.7
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
1.0
1
Apr 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 52 most recent reviews.
Top praiseof 48 positive reviews
Helpful support33%
16 mentions
Fast & efficient31%
15 mentions
Customer service31%
15 mentions
Professionalism29%
14 mentions
“After about 5 months of frustration looking for rentals I contacted Charlotte, right away she was the most helpful pe...”
On “Helpful support” · Oct 26, 2022
Top complaintsof 4 negative reviews
Response time75%
3 mentions
“very bad company to rent with”
On “Response time” · Apr 11, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
I am renting property from RogersResidential for almost 9 months now. Being my estate agent, I found Scott Wilson very professional. He has always extended helping hand if any issue arises in the property. I found him very trustworthy and very supportive. I will 200% recommend him.
Thanks Scott Wilson for all the help.
I have been renting a property through Rodgers Residental for just short of a year now and Tamara has been my agent. In the time I have rented, Tamara really has been nothing short of brilliant. She is very attentive to any emails that I send, helping deal with matters big or small and always friendly. I would highly recommend her to anyone.
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I have been renting a property through Rodgers Realestate and dealing with Tamara. The experience has been brilliant. After using another Realestate agent prior, who was awful, it has been a pleasure dealing with Tamara. Communication is excellent and the Tennant that she found has been awesome. Can't recommend Tamara highly enough.
Rodgers have done a great job managing my buy to let properties over the past few years. Scott Wilson has managed and communicated the works and tenancies very well.
Tamara at Rodgers Residential has been my property manager for about a year now and is beyond excellent. The consummate professional in every way she is informative, courteous and quick to respond to any queries large or small. She really could not be more helpful and Rodgers Residential area lucky to have her
Really great service. Any maintainable was carried out quickly. Very pleasant to deal with from start to finish. My point of contact Tamara was always available to discuss things with. Excellent service
Rogers residential has been letting my properties since July 2021,and Tamara has dealt with the properties and tenants in a very efficient and friendly manner, she has always been helpful and pleasant with me and keeps me informed and up to date with any issues relating to my properties. Pleasure to correspond with her.
Extremely happy with the service my property manager Tamara provides. Not only is it prompt but any issues will be dealt with accordingly as well. Highly recommend.
Rogers have helped me buy and sell properties for the last 4 years. I have always received a friendly and professional service. I have recommended them to my friends who have also been extremely happy with the service.
Tamara is always available to talk about my rental and very quick at solving any issues that arise. Her communication with the tenant is also impeccable.
Rodgers Residential was the estate agent that listed our home. As first time buyers going through a confusing process in a challenging market it was a breath of fresh air to deal with Rodgers Residential and the agent in charge of the sale, Ryan McAvoy. Ryan was very pleasant to deal with as he was patient and worked with us as we navigated our way through the buying the process. Ryan has been in touch after the completion of our purchase and has helped where he can with any questions we have had.
Our experience with Rodgers Residential was great and I have given 5/5 for great listings, friendly and supportive agents and after care when purchasing.
All in all an excellent friendly service was provided by Alia ….providing full guidance along the road to completion & timely updates where appropriate.
Would definitely recommend Alia & the Rogers Residential team.
From start to finish the whole process of purchasing my apartment was smooth snd personal.
Alia was lovely, knowledgeable, provided a great service, quick to respond to all queries.
Thanks so much Alia, you have been excellent!
We are delighted with our new home. Alia was fantastic to work with! Professional, accomodating, very easy to get in touch with, quick responses and nothing was ever a problem! Thanks so much.
Good professional services were provided for our flat purchase. All the representatives take care of their customers and always ready to help.
Would recommend anyone purchasing or selling property.
I would recommend Ryan at Rogers residential to anyone wanting to sell their home.
Ryan was consistent from start to finish. My house was sale agreed in under 2 weeks.
Rogers Residential take the stress out of it all.
Thank you so much Ryan!
Rodgers Residential is a dedicated estate agency based in East Belfast, specializing in property sales and rentals. The company offers a range of services tailored to both landlords and tenants, including property management and tenant placement. With a commitment to enhancing the real estate experience, Rodgers Residential assists clients in finding their ideal homes or achieving optimal sales prices for their properties.
Targeting individuals looking to buy or rent in the East Belfast area, as well as landlords seeking reliable property management solutions, the company emphasizes a customer-centric approach. By adapting to market changes and focusing on delivering quality service, Rodgers Residential aims to build lasting relationships with clients throughout their property journey. For those interested in residential real estate, Rodgers Residential provides an accessible platform to navigate the local market effectively.