Roebuck Courier Services is a family-run courier company based in the East Midlands, specializing in same-day and next-day delivery services across the UK. Established in 2020, the company utilizes a nationwide fleet of vehicles, including motorcycles and vans, to ensure efficient and reliable transportation for various types of consignments. Roebuck Couriers caters to a diverse clientele, providing services for legal documents, parcels, and high-value items, with a single-run load capacity of up to 1300kg.
The company emphasizes direct delivery from collection to destination, ensuring all consignments are fully insured under Goods-in-Transit (GiT) coverage. Roebuck Courier Services also offers electronic proof of delivery and visual confirmation, enhancing customer trust and satisfaction. With a commitment to affordable rates and tailored services, the company aims to meet the unique delivery needs of businesses and individuals alike.
Roebuck Courier Services has a positive customer experience.
Reviewers consistently praise Roebuck Courier Services for their exceptional professionalism and reliability. Many customers highlight the quick turnaround for deliveries, even on short notice, with one noting a last-minute office furniture delivery that exceeded expectations.
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Pete, a key staff member, receives frequent commendations for his friendly and efficient service. Consumers appreciate the careful handling of valuable items and the overall affordability of the service, often mentioning that Roebuck beats competitors on price. The company’s commitment to timely communication, such as confirming delivery details in advance, further enhances customer satisfaction. With no negative feedback reported, Roebuck Courier Services stands out as a highly recommended choice for reliable delivery needs. Overall, the sentiment is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
11
100%
● Low
5.0 / 5 overall
=
11 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 25
5.0
7
Jun 25
5.0
3
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
Top praiseof 11 positive reviews
Customer service82%
9 mentions
Delivery45%
5 mentions
Fast & efficient45%
5 mentions
Prices & value36%
4 mentions
“I contacted Pete at RCS at very short notice after being let down with a van by someone else”
On “Customer service” · Jun 28, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
I required a last minute delivery for office furniture and i was surprised at how quick my order was sorted and how good the price was especially when i only gave 48hrs notice. They really helped me o... See more
Super reliable, professional and friendly service.
I contacted Pete at RCS at very short notice after being let down with a van by someone else.
I needed a large corner sofa collecting from one end of Derby and delivering to an address the other side... See more
We've used Roebuck numerous times for small to larger business deliveries. Service second to none and they have always been best on price. Couldn't recommend them enough!
Hi very pleased with my delivery. Driver called the night before to check on the details for time etc, turned up on time and helped me take the delivery to the back of my house.
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I required a last minute delivery for office furniture and i was surprised at how quick my order was sorted and how good the price was especially when i only gave 48hrs notice. They really helped me out and i would 100% recommend to everyone and anyone. Extremely professional.
Super reliable, professional and friendly service.
I contacted Pete at RCS at very short notice after being let down with a van by someone else.
I needed a large corner sofa collecting from one end of Derby and delivering to an address the other side of Derby.
Pete turned up bang on time as arranged, helping me carry the disassembled sofa and all it's cushions up 2 flights of steep steps in 25 degrees heat, loading them into the back of his van.
I cannot recommend Pete enough for his prompt, hard working and friendly service and RCS would definitely be my first choice in the future.
We've used Roebuck numerous times for small to larger business deliveries. Service second to none and they have always been best on price. Couldn't recommend them enough!
Hi very pleased with my delivery. Driver called the night before to check on the details for time etc, turned up on time and helped me take the delivery to the back of my house.
Collected exactly when they said they would and the large packages were very carefully dropped at our customers.
Beat everyone else on price and service.
Thanks Pete.
I needed a valuable item urgently delivering back to the manufacturer and had been let down by another parcel delivery at the last minute. I contacted Roebuck Courier Services to see if they were interested in the job… I had a reply in minutes and the item was collected and delivered the very next day. The service was first class! A very professional team, I felt highly confident that the company would handle this fragile item with care, communication was fantastic with photographic evidence of delivery and receipt by the manufacturer. Highly recommend!
I've used Roebuck many times for delivering my businesses products the last few years. I've never had an issue and they have gone above and beyond on a number of occasions. The fact that Pete, who runs the service, is friendly and approachable adds more value than you might expect.
Roebuck Courier Services is a family-run courier company based in the East Midlands, specializing in same-day and next-day delivery services across the UK. Established in 2020, the company utilizes a nationwide fleet of vehicles, including motorcycles and vans, to ensure efficient and reliable transportation for various types of consignments. Roebuck Couriers caters to a diverse clientele, providing services for legal documents, parcels, and high-value items, with a single-run load capacity of up to 1300kg.
The company emphasizes direct delivery from collection to destination, ensuring all consignments are fully insured under Goods-in-Transit (GiT) coverage. Roebuck Courier Services also offers electronic proof of delivery and visual confirmation, enhancing customer trust and satisfaction. With a commitment to affordable rates and tailored services, the company aims to meet the unique delivery needs of businesses and individuals alike.