Rooms To Go is a furniture retailer that specializes in selling home furnishings and décor for various rooms throughout the house. The company typically offers furniture packages and individual pieces including bedroom sets, living room furniture, dining room collections, and home accessories. They operate both physical showroom locations and online sales channels to serve customers seeking residential furniture solutions.
Roomstogo receives a mix of feedback from customers, highlighting both positive experiences and notable concerns. Many reviewers praise the quality and style of the furniture, with comments on the great selection and reasonable prices.
The showroom experience is often described as enjoyable, with helpful staff and a layout that allows for easy visualization of products in a home setting. However, several customers express disappointment with the delivery service, citing issues such as damage during installation and poor communication regarding delivery timelines. While some find the overall shopping experience quick and easy, others report frustration with delays and pressure from sales staff. Overall, Roomstogo is appreciated for its furniture quality and customer service, but delivery issues remain a significant drawback.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | — | 1,000 |
12 reviews of Roomstogo. Filter by what matters to you.
5 months ago
In and out in under two hours with a complete dining room set. No pressure, fair pricing, and delivery was smooth.
5 months ago
Some pieces were excellent while others felt cheaply made for the price point. The couch is comfortable and well-built, but the coffee table started showing wear after just a few months. Customer serv... See more
5 months ago
The showroom has a good variety of styles and the prices are competitive. However, I felt pressured by the salesperson to upgrade to more expensive options and add unnecessary accessories. The furnitu... See more
5 months ago
Beautiful furniture that transformed my bedroom completely. Easy shopping experience and reasonable prices.
Quick answers to the questions people ask most.
Most Rooms To Go locations are open Monday through Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM. Store hours may vary by location and during holidays, so it's recommended to check your local store's specific hours online or by calling ahead.
Yes, Rooms To Go provides delivery services for furniture purchases. Delivery fees and timeframes vary based on your location and the size of your order, with options for standard delivery or white glove service that includes setup.
Rooms To Go offers a 30-day return policy for most items in original condition. Custom or special order items may have different return restrictions, and a restocking fee may apply to certain returns.
Yes, Rooms To Go provides various financing options including promotional financing with approved credit. They offer plans with different payment terms and interest rates, including some promotional periods with deferred interest.
Yes, you can browse and purchase furniture through the Rooms To Go website. Online orders can be delivered to your home or picked up at participating store locations.
Rooms To Go offers white glove delivery service that includes furniture assembly and setup in your home. This service is available for an additional fee and must be selected at the time of purchase.
Rooms To Go sells a wide variety of home furniture including living room sets, bedroom furniture, dining room sets, mattresses, and home decor accessories. They offer both individual pieces and complete room packages.
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In and out in under two hours with a complete dining room set. No pressure, fair pricing, and delivery was smooth.
Some pieces were excellent while others felt cheaply made for the price point. The couch is comfortable and well-built, but the coffee table started showing wear after just a few months. Customer service was responsive when I reached out about issues.
The showroom has a good variety of styles and the prices are competitive. However, I felt pressured by the salesperson to upgrade to more expensive options and add unnecessary accessories. The furniture quality is acceptable but nothing exceptional.
Beautiful furniture that transformed my bedroom completely. Easy shopping experience and reasonable prices.
Really impressed with the variety of furniture options available. The sales associate was knowledgeable and helped me find exactly what I was looking for within my budget. Delivery was on time and the quality is solid. Will definitely shop here again.
Overall happy with the quality and style of my new bedroom furniture. Just make sure to inspect everything thoroughly when it arrives - one of my nightstands had a small scratch that I didn't notice until after the delivery team left. Still a solid shopping experience.
Found a great dining set at a competitive price, but the delivery process was frustrating. They kept pushing back the date and communication was poor. The furniture itself is nice quality though, so I'm satisfied overall.
Furnished my entire living room for much less than I expected to spend. The modern sectional sofa is surprisingly comfortable and the matching tables look great. Assembly instructions were clear and everything arrived in perfect condition.
While the furniture itself is nice, the delivery team damaged my wall during installation and were not very professional. It took multiple calls to get the issue resolved. The actual products are good quality though.
The team went above and beyond to help me furnish my new apartment. They worked with my tight timeline and even helped coordinate delivery around my work schedule. The furniture looks exactly like it did in the showroom.
The store layout makes it easy to visualize how furniture will look in your home. I appreciated being able to test out the mattresses and sofas before buying. The staff gave me space to browse but were available when I had questions. Very pleased with my purchases.
As newlyweds on a budget, this place was a lifesaver. The financing options made it possible to get everything we needed without breaking the bank. The contemporary style pieces we chose still look great after two years.
You can contact Rooms To Go customer service by phone, through their website's live chat feature, or by visiting any store location. Their customer service team can help with orders, delivery scheduling, and product questions.
Rooms To Go may offer price matching on identical items from competitors under certain conditions. Contact customer service or speak with a sales associate for details about their current price matching policy and requirements.
Warranty terms vary by manufacturer and product type, with most furniture items including a manufacturer's warranty. Rooms To Go also offers extended protection plans for additional coverage on eligible items.
Rooms To Go is a furniture retailer that specializes in selling home furnishings and décor for various rooms throughout the house. The company typically offers furniture packages and individual pieces including bedroom sets, living room furniture, dining room collections, and home accessories. They operate both physical showroom locations and online sales channels to serve customers seeking residential furniture solutions.
