Rooterhero appears to be a plumbing and drain cleaning service company that specializes in resolving sewer and drainage issues. The business likely offers services such as drain unclogging, pipe repair, and rooter services for residential and commercial properties. Based on the name, they probably focus on clearing tree roots and other blockages from sewer lines and drainage systems.
Rooterhero receives a generally positive reception from customers, with many praising the quality of work and professionalism of the staff. Reviewers highlight the reliability and efficiency of the service, noting quick responses to emergencies and thorough installations, such as new pipes in basements.
Customers appreciate the upfront communication regarding costs and the absence of upselling tactics. However, some express concerns about pricing, feeling overcharged for what they considered simple jobs, such as unclogging drains. While most experiences are satisfactory, a few reviews mention mixed feelings about communication and the need for multiple visits to resolve issues. Overall, Rooterhero is recognized for its solid plumbing services, though some customers caution about potential costs.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 3.6 out of 5 (good) | 100 out of 100 | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 1,000 |
12 reviews of Rooterhero. Filter by what matters to you.
6 months ago
Rooterhero has handled several plumbing issues for us over the past year. They're always upfront about costs and don't try to upsell unnecessary services. The work is done right the first time.
6 months ago
Technician showed up on time and fixed our toilet issue. The job was done well but communication could have been better - would have liked more explanation of what was wrong.
6 months ago
While the technician was friendly and the work was completed, I felt the price was excessive for unclogging a bathroom drain. The job took less than 30 minutes but cost more than quoted over the phone... See more
6 months ago
Called Rooterhero for a clogged kitchen sink and they had someone out the same day. The technician was knowledgeable and fixed the problem quickly. Pricing was fair and transparent.
Quick answers to the questions people ask most.
Rooterhero specializes in plumbing services including drain cleaning, pipe repair, water heater installation and repair, and emergency plumbing services. They handle both residential and commercial plumbing needs with professional technicians.
Yes, Rooterhero provides 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and blocked drains. Emergency service rates may apply for after-hours calls.
You can schedule an appointment by calling their main phone number or using their online booking system on their website. They typically offer same-day service depending on availability and location.
Regular business hours are typically Monday through Friday 8 AM to 6 PM, with weekend availability. Emergency services are available 24/7 for urgent plumbing issues.
Yes, Rooterhero typically provides free estimates for most plumbing projects. The estimate includes a detailed breakdown of labor and materials needed for the job.
Yes, all Rooterhero technicians are fully licensed, bonded, and insured. They undergo regular training to stay current with plumbing codes and best practices.
Rooterhero accepts cash, checks, and major credit cards including Visa, MasterCard, and American Express. Some locations may also offer financing options for larger projects.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Rooterhero has handled several plumbing issues for us over the past year. They're always upfront about costs and don't try to upsell unnecessary services. The work is done right the first time.
Technician showed up on time and fixed our toilet issue. The job was done well but communication could have been better - would have liked more explanation of what was wrong.
While the technician was friendly and the work was completed, I felt the price was excessive for unclogging a bathroom drain. The job took less than 30 minutes but cost more than quoted over the phone.
Called Rooterhero for a clogged kitchen sink and they had someone out the same day. The technician was knowledgeable and fixed the problem quickly. Pricing was fair and transparent.
The quality of work was excellent and the technician was very professional. However, the cost was higher than I expected for what seemed like a simple drain cleaning. Still satisfied with the results though.
Had a plumbing emergency on Sunday morning and Rooterhero actually answered their phone! The plumber arrived within 2 hours and resolved our burst pipe issue efficiently. Will definitely use them again.
The initial technician was great and diagnosed the problem correctly. However, they had to come back twice to fully resolve the issue with our water heater. Eventually got it working properly, but took longer than expected.
From scheduling to completion, everything was handled professionally. The plumber explained everything clearly and cleaned up after the work was done. Highly recommend for any plumbing needs.
The plumber arrived on time and fixed our garbage disposal issue. Service was adequate but nothing exceptional. Would probably shop around next time to compare prices and service.
Called for a leaky faucet and they had it fixed within an hour of arrival. Simple and efficient service.
Used Rooterhero for both emergency repairs and scheduled maintenance. They're reliable and do quality work. Pricing is competitive and they stand behind their service with good warranties.
Rooterhero installed new pipes in our basement and did an excellent job. The crew was courteous, worked efficiently, and left the area clean. The work has held up perfectly after 6 months.
Yes, Rooterhero provides warranties on both labor and parts used in their plumbing services. Warranty terms vary depending on the type of service performed and parts installed.
Rooterhero serves multiple metropolitan areas with local franchises in various cities. Contact them directly to confirm service availability in your specific location.
Rooterhero appears to be a plumbing and drain cleaning service company that specializes in resolving sewer and drainage issues. The business likely offers services such as drain unclogging, pipe repair, and rooter services for residential and commercial properties. Based on the name, they probably focus on clearing tree roots and other blockages from sewer lines and drainage systems.
