Good Work, But Pricey
The quality of work was excellent and the technician was very professional. However, the cost was higher than I expected for what seemed like a simple drain cleaning. Still satisfied with the results though.
Rooterhero appears to be a plumbing and drain cleaning service company that specializes in resolving sewer and drainage issues. The business likely offers services such as drain unclogging, pipe repair, and rooter services for residential and commercial properties. Based on the name, they probably focus on clearing tree roots and other blockages from sewer lines and drainage systems.
Rooterhero receives a generally positive reception from customers, with many praising the quality of work and professionalism of the staff. Reviewers highlight the reliability and efficiency of the service, noting quick responses to emergencies and thorough installations, such as new pipes in basements.
Customers appreciate the upfront communication regarding costs and the absence of upselling tactics. However, some express concerns about pricing, feeling overcharged for what they considered simple jobs, such as unclogging drains. While most experiences are satisfactory, a few reviews mention mixed feelings about communication and the need for multiple visits to resolve issues. Overall, Rooterhero is recognized for its solid plumbing services, though some customers caution about potential costs.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 3.6 out of 5 (good) | 100 out of 100 | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 1,000 |
12 reviews of Rooterhero. Filter by what matters to you.
The quality of work was excellent and the technician was very professional. However, the cost was higher than I expected for what seemed like a simple drain cleaning. Still satisfied with the results though.
Called for a leaky faucet and they had it fixed within an hour of arrival. Simple and efficient service.
Used Rooterhero for both emergency repairs and scheduled maintenance. They're reliable and do quality work. Pricing is competitive and they stand behind their service with good warranties.
Quick answers to the questions people ask most.
Rooterhero specializes in plumbing services including drain cleaning, pipe repair, water heater installation and repair, and emergency plumbing services. They handle both residential and commercial plumbing needs with professional technicians.
Yes, Rooterhero provides 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and blocked drains. Emergency service rates may apply for after-hours calls.
You can schedule an appointment by calling their main phone number or using their online booking system on their website. They typically offer same-day service depending on availability and location.
Regular business hours are typically Monday through Friday 8 AM to 6 PM, with weekend availability. Emergency services are available 24/7 for urgent plumbing issues.
Yes, Rooterhero typically provides free estimates for most plumbing projects. The estimate includes a detailed breakdown of labor and materials needed for the job.
Yes, all Rooterhero technicians are fully licensed, bonded, and insured. They undergo regular training to stay current with plumbing codes and best practices.
Rooterhero accepts cash, checks, and major credit cards including Visa, MasterCard, and American Express. Some locations may also offer financing options for larger projects.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Rooterhero provides warranties on both labor and parts used in their plumbing services. Warranty terms vary depending on the type of service performed and parts installed.
Rooterhero serves multiple metropolitan areas with local franchises in various cities. Contact them directly to confirm service availability in your specific location.
Rooterhero appears to be a plumbing and drain cleaning service company that specializes in resolving sewer and drainage issues. The business likely offers services such as drain unclogging, pipe repair, and rooter services for residential and commercial properties. Based on the name, they probably focus on clearing tree roots and other blockages from sewer lines and drainage systems.