Rover.com is a leading online platform specializing in pet sitting and dog walking services. The company connects pet owners with trusted caregivers, allowing them to find reliable pet sitters in their local area. Rover.com offers a variety of services, including pet boarding, house sitting, doggy daycare, and dog walking, catering to the diverse needs of pet owners. The platform primarily serves pet owners looking for safe and convenient care for their pets while they are away. Rover.com facilitates a user-friendly experience, enabling customers to read reviews, view profiles, and book services directly through their website. By focusing on the pet care community, the company ensures that both pets and their owners receive the highest level of trust and satisfaction in their arrangements.
Reviewers consistently praise Rover.com for its convenience and ease of use in finding reliable pet sitters. Many customers highlight their positive experiences, noting that the platform makes it simple to connect with great sitters, and they appreciate the variety of options available.
However, some consumers express concerns about the reliability of sitters, with complaints about last-minute cancellations and negative experiences with specific sitters. A few reviews mention unfortunate incidents involving pets, which detracts from the overall positive sentiment. Despite these issues, the majority of users report satisfaction with their Rover experience, emphasizing the platform's effectiveness in meeting their pet care needs. Overall, Rover.com is viewed positively, though there is room for improvement in sitter reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
CrowdTrust Written on CrowdTrust | 4.6 | 100 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 100 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Rover makes finding a dog sitter easy”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 100 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: Rover.com | Pet Sitting is #2 of 5 on overall rating in this group.
100 reviews of Rover.com | Pet Sitting. Filter by what matters to you.
Quick answers to the questions people ask most.
Yes, Rover.com is a legitimate company with thousands of verified reviews and a high overall rating, reflecting real customer experiences. Many users share positive feedback about the dependability and care provided by sitters.
Rover.com is not a scam; it is a reputable platform with numerous verified reviews. While some reviews indicate cancellations and varying experiences, the overall customer feedback highlights a safe and efficient service.
Rover.com connects pet owners with pet sitters and dog walkers, offering services such as dog boarding, daycare, and house sitting. Many users appreciate the ease of finding trustworthy sitters for their pets.
Rover.com accepts various payment methods including credit cards and PayPal, ensuring a convenient transaction process for users. Reviewers have noted the platform's straightforward payment system.
Rover.com provides customer support through their website, where users can access help articles or contact support directly. Many reviews indicate that the customer service team is responsive and helpful.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Rover.com is a leading online platform specializing in pet sitting and dog walking services. The company connects pet owners with trusted caregivers, allowing them to find reliable pet sitters in their local area. Rover.com offers a variety of services, including pet boarding, house sitting, doggy daycare, and dog walking, catering to the diverse needs of pet owners. The platform primarily serves pet owners looking for safe and convenient care for their pets while they are away. Rover.com facilitates a user-friendly experience, enabling customers to read reviews, view profiles, and book services directly through their website. By focusing on the pet care community, the company ensures that both pets and their owners receive the highest level of trust and satisfaction in their arrangements.
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