Royal Auto Ship LLC is a reputable auto transport service provider based in the United States, specializing in door-to-door vehicle shipping solutions for both individuals and businesses. The company offers a range of transport options, including open and enclosed shipping, catering to various vehicle types such as cars, trucks, motorcycles, and more. With a focus on safety, reliability, and affordability, Royal Auto Ship aims to facilitate seamless vehicle transport across the country.
The company's experienced team is dedicated to ensuring a smooth transportation process, providing customers with online quotes and responsive customer service. Royal Auto Ship's commitment to quality service makes it a trusted choice for those seeking efficient auto transportation solutions tailored to their specific needs.
Royal Auto Ship LLC has a positive customer experience.
Royal Auto Ship LLC receives overwhelmingly positive feedback from customers, with many praising the excellent service provided by staff members like Oscar Harris and Dean Brown. Reviewers highlight the company's reliability, quick scheduling, and effective communication throughout the transport process.
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Many express satisfaction with the hassle-free experience and competitive pricing. However, there are a couple of critical reviews mentioning delays in delivery, with one customer waiting over 20 days due to a truck breakdown. Despite this, the majority of consumers feel confident recommending Royal Auto Ship for vehicle transport, citing their professionalism and dependability. Overall, the sentiment is highly favorable, reflecting a strong reputation in the industry.
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Trustpilot rates this company 5.0, CrowdTrust 1.0. Trustpilot carries the most weight (99% of the score).
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
148
99%
4.9 / 5 overall
=
149 reviews across 2 scored sources
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2026.
Last 3 months
1.0
12-month avg
1.0
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 26
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 149 most recent reviews.
Top praiseof 147 positive reviews
Delivery26%
38 mentions
Professionalism19%
28 mentions
Customer service18%
26 mentions
Fast & efficient14%
21 mentions
“and i didn’t have to pay a dime until delivery”
On “Delivery” · May 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
We had a great experience with royal auto ship llc. They were great with customer service not Pushy at all our handler Oscar Harris Walked us through every question concern we had Price was very fair for a closed hauler. We will definitely be using this company again for all our transport needs
Thank You Oscar for Everything Your Customer Service Was Awesome Myself And My Husband Was Very Pleased We Will Tell Family AND Friends who's looking to have there car shipped 🎉🎊
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Just recently had a load with your company, work with Tim. Very satisfied with communication and order went very smooth. Appreciate your work. Looking forward for new loads with you.
I to did my homework Royal had good reviews. Especially Nelson. Who i ended up with They reached out I told them I had plan change. And they didn't hound me.
I told them I would call. About a week and a half later. I reached out to Nelson It took no time he had a driver. Canceled last min.
He found another within 2 hrs.
The Driver was great I had a 3 or 4 items that I couldn't get in my transportation for the move and really needed being a amputte. Driver tied down. No hassle. Really good guy.
Would highly recommend Royal .
Good Luck God Bless ✝️.
Royal Auto Ship LLC, Philadelphia, PA
I want to start by saying that although I have used auto transport brokers before, you’re never too old to learn. I had a great experience with Alan from ROYAL AUTO SHIP LLC, Philadelphia, PA and learned something that I would like to share. There is no doubt this is my go-to transport broker in the future. There are numerous brokers out there with excellent ratings, but they’re not all what they appear.
Some of you may already know this, but to me it’s something new. A week ago, I researched top rated brokers from websites such as Transport Reviews, Trust Pilot and listed my request in AutoShip and Shipli. I was contacted by numerous brokers offering various quotes thousands of dollars apart. I would get low quotes from some, trying to get me to sign an exclusive agreement which I declined. Later I learned that the quote I was being offered was an estimate and not an actual quote. In addition, I learned that the same brokers that offered me a low quote, were offering my bid much higher to transport companies and therefore ruining the chances for others that were listing the bid much lower. Once I learned this was happening, I cancelled all the other brokers from listing my quote and decided to stay with Alan at Royal Auto Ship. Within hours Alan was able to secure me a driver to transport my vehicle at a very reasonable price that other brokers claimed was impossible. After the vehicle was picked up, Alan kept me informed until it was delivered.
Tim was great, and the team he sent out went above and beyond to get the job done.
I had a non-running 1977 Chrysler with flat tires and they got it done.
Thanks!
Awesome experience with Tim from Royal Auto Ship. He answered all my questions & concerns. Was diligent in get a contract to me & very responsive to my follow up text and emails. Vehicle was picked up when scheduled and delivered earlier than expected. The assigned driver, O’Neil, was great as well. I would highly recommend Royal Auto Ship to anyone needing to ship a vehicle.
Royal Auto Ship LLC is a reputable auto transport service provider based in the United States, specializing in door-to-door vehicle shipping solutions for both individuals and businesses. The company offers a range of transport options, including open and enclosed shipping, catering to various vehicle types such as cars, trucks, motorcycles, and more. With a focus on safety, reliability, and affordability, Royal Auto Ship aims to facilitate seamless vehicle transport across the country.
The company's experienced team is dedicated to ensuring a smooth transportation process, providing customers with online quotes and responsive customer service. Royal Auto Ship's commitment to quality service makes it a trusted choice for those seeking efficient auto transportation solutions tailored to their specific needs.