Happy customer
Great service ordered online swift delivery happy customer

Run North West is a leading independent retailer specializing in running shoes and equipment, catering to the needs of both casual and serious runners across the UK. The company offers an extensive in-store range of products, ensuring customers have access to the latest footwear and accessories designed for optimal performance and comfort. With a focus on providing expert advice from experienced runners, Run North West aims to enhance the running experience for individuals at all levels. In addition to their diverse product selection, Run North West provides various customer-centric services, including free shipping on orders over £50 and a hassle-free 90-day subsidized returns policy. This commitment to customer satisfaction positions the company as a trusted option for those seeking quality running gear and knowledgeable guidance in their purchasing decisions.
Run North West consistently impresses customers with its exceptional service and speedy delivery. Reviewers frequently highlight the quick dispatch of orders, often receiving their running shoes the very next day.
The website is noted for being user-friendly, making the shopping experience seamless. Many people appreciate the competitive pricing and the personal touch, such as thank-you notes and small treats included with their orders. The quality of the products, particularly the running shoes, also receives high praise, with customers expressing satisfaction in their purchases. Overall, the overwhelmingly positive feedback reflects a strong commitment to customer satisfaction and efficient service. Run North West is clearly a top choice for running enthusiasts seeking quality products and excellent service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 100 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 100 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Great service and timely delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 100 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 2.6 out of 5 (poor) | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 25 |
Bottom line: Run North West is #3 of 5 on overall rating in this group.
100 reviews of Run North West. Filter by what matters to you.
Great service ordered online swift delivery happy customer
Absolutely incredible service and pricing! My first order with Run North West and it absolutely will not be my last. Super quick to dispatch and even got a personal note in the box which was a lovely touch. Highly recommend!
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Great price and fast shipping that puts the big retailers to shame! 5 Star experience! Loved the personal note and sweetie, thank you.
Professional and easy to deal with, great price and fast delivery
I love my new glasses - they arrived faster than I thought, beautifully packed and everything promised was totally delivered. I love the colours, the polarised lenses (you could forget you were wearing them!). I really like the company ethos too!
As described, parcel arrived on time. Excellent service
Trainers arrived within a few days and product was as shown / described
Quick and efficient service.
I ordered 2 pairs of running shoes- both Brookes, one pair Ghost and one pair Glycerine. They arrived promptly and both pairs look and feel great. I'm all about the appearance as well as the fit and comfort. I also loved the personalised note and packet of Love hearts! ❤️I also had a card for 15% off my next purchase, which may happen sooner rather than later! Delighted!
This was my first purchase from Run North West I visited the shop as I wasn’t confident with the sizing on Norda and I’m glad I did. The young lady was very helpful and I was in and out in 5 minutes . Excellent shop
Great shop with good choice of shoes and sizes. I tested 4 shoes before making a final choice.
Run North West is a leading independent retailer specializing in running shoes and equipment, catering to the needs of both casual and serious runners across the UK. The company offers an extensive in-store range of products, ensuring customers have access to the latest footwear and accessories designed for optimal performance and comfort. With a focus on providing expert advice from experienced runners, Run North West aims to enhance the running experience for individuals at all levels. In addition to their diverse product selection, Run North West provides various customer-centric services, including free shipping on orders over £50 and a hassle-free 90-day subsidized returns policy. This commitment to customer satisfaction positions the company as a trusted option for those seeking quality running gear and knowledgeable guidance in their purchasing decisions.
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