Fantastic value Thank You
Fantastic value Thank You

Run North West is a leading independent retailer specializing in running shoes and equipment, catering to the needs of both casual and serious runners across the UK. The company offers an extensive in-store range of products, ensuring customers have access to the latest footwear and accessories designed for optimal performance and comfort. With a focus on providing expert advice from experienced runners, Run North West aims to enhance the running experience for individuals at all levels. In addition to their diverse product selection, Run North West provides various customer-centric services, including free shipping on orders over £50 and a hassle-free 90-day subsidized returns policy. This commitment to customer satisfaction positions the company as a trusted option for those seeking quality running gear and knowledgeable guidance in their purchasing decisions.
Run North West consistently impresses customers with its exceptional service and speedy delivery. Reviewers frequently highlight the quick dispatch of orders, often receiving their running shoes the very next day.
The website is noted for being user-friendly, making the shopping experience seamless. Many people appreciate the competitive pricing and the personal touch, such as thank-you notes and small treats included with their orders. The quality of the products, particularly the running shoes, also receives high praise, with customers expressing satisfaction in their purchases. Overall, the overwhelmingly positive feedback reflects a strong commitment to customer satisfaction and efficient service. Run North West is clearly a top choice for running enthusiasts seeking quality products and excellent service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 100 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 100 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Great service and timely delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 100 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 2.6 out of 5 (poor) | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 25 |
Bottom line: Run North West is #3 of 5 on overall rating in this group.
100 reviews of Run North West. Filter by what matters to you.
Quick delivery and good price! A hand written Thank you card is really sweet. They also put extra protection for the shoes inside the shoebox. Love that detail.
Exceptional service. I mistakenly bought the wrong size and when I rang the company they were so helpful. The refund was processed so quickly that I couldn’t believe it - the day after i returned the trainers. I purchased the correct size and they were perfect. If only all online companies were this good 💕
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Very knowledgeable & helpful
All round excellent service!
Prompt service, and great value products
Very clear instructions on delivery the next day and duly delivered. The Price was excellent as well.
Very easy to order. Delivery fast
Ordered some brooks ghost 16’s, fantastic value and really speedy delivery without being forced to pay through the nose for it, really happy with my purchase and will definitely return for my next pair
It’s my first time buying from RNW. I ordered a pair of Saucony on a Friday and they arrived the next day and I live in N Ireland, great service!! A handwritten note from Kathryn and packet of sweets was a nice touch. Definitely will be using them again highly recommend.
Run North West is a leading independent retailer specializing in running shoes and equipment, catering to the needs of both casual and serious runners across the UK. The company offers an extensive in-store range of products, ensuring customers have access to the latest footwear and accessories designed for optimal performance and comfort. With a focus on providing expert advice from experienced runners, Run North West aims to enhance the running experience for individuals at all levels. In addition to their diverse product selection, Run North West provides various customer-centric services, including free shipping on orders over £50 and a hassle-free 90-day subsidized returns policy. This commitment to customer satisfaction positions the company as a trusted option for those seeking quality running gear and knowledgeable guidance in their purchasing decisions.
This profile hasn't been claimed by the business owner.