Saatva is an online mattress and bedding company that manufactures and sells luxury mattresses, bed frames, and sleep accessories directly to consumers. The company operates primarily through e-commerce, offering home delivery and setup services for their products. Saatva focuses on premium sleep products made with materials like organic cotton, memory foam, and innerspring coils.
Saatva receives a generally positive reception from customers, with many praising the exceptional quality of their mattresses and the professional delivery service. Reviewers highlight significant improvements in sleep quality, particularly for those with back pain, noting that the support is excellent without being overly firm.
The white glove delivery service is frequently mentioned as a standout feature, contributing to a smooth purchasing experience. However, some consumers express concerns about the mattress being too soft, particularly those who ordered the plush version, leading to dissatisfaction for a few. Additionally, there are mixed feelings regarding durability, with some noticing sagging after several months. While the price point is considered high, many feel the investment is justified by the quality and comfort provided.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | — | 1,000 |
12 reviews of Saatva. Filter by what matters to you.
My chronic lower back pain has improved significantly since getting this mattress. The support is excellent without being too firm. Only complaint is the price point - definitely a luxury purchase.
My partner and I have different sleep preferences, but this mattress works well for both of us. Minimal motion transfer when one of us moves around at night. Delivery was on time and professional.
The mattress is well-made and comfortable, but definitely on the expensive side. Delivery took longer than expected - about 3 weeks instead of the promised 2. Overall satisfied with the purchase though.
Quick answers to the questions people ask most.
Saatva offers luxury innerspring, memory foam, and latex mattresses in various firmness levels. They specialize in eco-friendly materials and handcrafted construction. Popular models include the Classic innerspring, Loom & Leaf memory foam, and Zenhaven latex mattresses.
Yes, Saatva provides complimentary White Glove delivery service to most locations. This includes in-home setup, mattress placement, and removal of your old mattress if desired.
Saatva offers a 365-night sleep trial on all mattresses. If you're not satisfied within this period, they will arrange for pickup and provide a full refund.
Saatva provides a 15-year non-prorated warranty on their mattresses. This covers manufacturing defects and structural issues with the mattress materials and construction.
While Saatva is primarily an online retailer, they have viewing rooms in select cities where you can test their mattresses. You can also take advantage of their generous 365-night home trial period.
Saatva's customer service team is available seven days a week. You can reach them by phone, live chat on their website, or email for assistance with orders and questions.
Yes, Saatva offers adjustable bed bases, platform beds, and bedroom accessories. They also sell pillows, sheets, mattress toppers, and other sleep-related products to complement their mattresses.
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Saatva mattresses range from approximately $1,000 to $2,500 depending on size and model. They frequently offer promotions and financing options to make their luxury mattresses more accessible.
Saatva focuses on luxury materials and traditional craftsmanship rather than compressed bed-in-a-box delivery. They offer multiple mattress types, White Glove delivery service, and longer trial periods than many competitors.
Saatva is an online mattress and bedding company that manufactures and sells luxury mattresses, bed frames, and sleep accessories directly to consumers. The company operates primarily through e-commerce, offering home delivery and setup services for their products. Saatva focuses on premium sleep products made with materials like organic cotton, memory foam, and innerspring coils.
